View original (French)

Spotify connection issue

Solved
Yanis_khd Posted messages 3 Registration date   Status Membre Last intervention   -  
Yanis_khd Posted messages 3 Registration date   Status Membre Last intervention   -
Hello everyone.. so here it is, I'm having a connection problem with the Spotify app on my iPhone with the message "you have already created an account with this email address". I've tried everything, I've deleted and re-downloaded the app and it still doesn't work. However, I can log in on the Spotify website and I tried logging out of all devices before trying again on the app but it doesn't work. Please help me as soon as possible because I'm paying for nothing here and I can't do anything.. I'm attaching a screenshot:

1 réponse

Réponse 1 / 1
Snox5 Posted messages 1670 Status Contributeur 214
 
Hello,

According to the error message
You have already created an account with [...]

Are you sure you are entering your credentials in the right place?
:)
+++
--
Jesus can walk on water.
A watermelon is made up of 90% water.
So I can walk on watermelons.
Therefore, I am Jesus.
8
Yanis_khd Posted messages 3 Registration date   Status Membre Last intervention  
 
Yes, of course... I went to log in and not sign up, and where it says username, I entered my email and the correct password below.
0
Yanis_khd Posted messages 3 Registration date   Status Membre Last intervention  
 
Aaaah, that's fine, thank you!!! I didn't put my ID, I put my email address, I'm so dumb lol, thanks!
0