Order on MINI IN THE BOX

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Hello,
it's now been 10 days since I ordered from mini in the box,
the issue is that I don't have a tracking number and when I ask them a question about it, they don't respond correctly. Have you ever encountered this kind of problem? And have you had issues with this site?
I'm really worried.... Thank you in advance for your responses.

16 answers

  1. Moderator
    Hello,

    The delivery time for this site can take 25-30 days. You need to read!

    See here:
    https://www.miniinthebox.com/fr/knowledge-base/c1026/a1245.html

    Best regards

    --
    We do our utmost to assist you and answer your questions
    *** Grand Caribou - Moderator CCM ***
    1. Delivery times are too long. At this point, we are starting to wonder if we have been victims of a scam... Immediate payment and 3 weeks later, ...still nothing...
    2. The items you ordered come from China!! Most often, shipping costs are not paid! So they will not send your personal order to France as it would be too expensive for them! Therefore, they usually wait for the hundred to be filled! As a result, the delivery time varies a lot depending on the orders! Personally, I ordered two items and they arrived 1 month after nine, well packaged!! Be patient.... As for the tracking number, it is explained on their site...
    3. I've ordered three times, and it takes about a month for delivery.
    4. In addition to the very average quality of the products, it should be noted that these products come from China and that customs duties must be paid upon receipt of the package; for example, for an order of 80 euros, I paid more than 20 euros in customs duties, and this seller is careful not to inform you about it.
    5. In response to your questions, after a month and a half of waiting, I have not been delivered, which is questionable given that my first order was delivered within 15 days. The watch items are of modest quality: a stuck compass, a stuck thermometer, fake minute hands, and on a hiking compass, it points to the north, which skews routes. I leave you to judge the junk; I am very disappointed. What surprises me is that many sites advertise this link.