Issue with EBP accounting

Solved
Hello everyone,

I am using the EBP Accounting Pro V9.1 software and I am encountering a small problem, if someone can help me, thank you in advance.
I was entering entries and after having entered about 80, I received the following message: "index calculation problem for this new entry, please restart an indexation of the entries" but I have no details on how to start this re-indexation and I can no longer enter anything for this month and in this journal.
Does anyone have a solution?
Thanks again in advance

Titine from 37
Configuration: pc / windows xp

34 answers

  1. Hello everyone,
    *** rant ***
    I just changed my PC and upgraded from XP to Vista.
    Problem: EBP accounting is incompatible with Vista and EBP couldn't care less. After two heated phone conversations, I couldn't get anything out of them; I have to upgrade to version 2009 to be compatible with Vista.
    *@##rgh !!!!!!!!
    And not even an upgrade just for the OS, nor of course a discount. Now that’s business!
    28
    1. same issue as you we are really cash cows!
      and on top of that we use uncracked software they could make an effort their behavior encourages fraud!
      0
    2. nothing could be simpler, you need to modify the display and revert to classic Windows:
      control panel, ease of access options, optimize display, adjust visual effects, classic Windows and everything should work normally.
      0
    3. I'm also furious with them!!!

      They are really thieves. To me, they just prevented the restoration of a backup without a code requested from ... customer support (which I no longer have, of course).
      0
    4. It's funny, I just had a heated exchange with EBP as well. I can't print with my HP using the 2003 version. They're asking me for 187 euros to address this issue that's already documented on their end!
      0
    5. Does anyone know the solution to my problem (how to print on HP with version 2003 of EBP?) Thank you!!
      0