Incredimail ; impossible d'envoyer des erreurs....

I've changed andré-ordi to andre-ordi and it's fine.

You just need to change your email account in the tool, email account, add it and it works like a charm. Stop complicating your life with all the nonsense mentioned in the comments.

It’s enough to change the email account in the tool, email account, and it works perfectly. I switched from Orange to Gmail and it’s flawless; no more issues sending with IncrediMail.

I HAVE THE SAME PROBLEM I CAN RECEIVE BUT NO LONGER SEND.

you need to
start
the computer
system properties
you search for the username and click modify you need to change the name click modify ok the new name is there
you restart and you're done

the problem is now solved thanks to the modification of the computer naming parameters
Computer
system parameter
change the computer name
Rename your computer without accents, without ç, without symbols
no explanation but it's finally working again!

I have tried everything and haven't found a solution
everything is well configured
I think it comes from Incredimail2 but what to do?

Me too, what to do!!!!

same problem since 08/06 and I'm with Orange... so it’s coming from them!!!!

Hi,
I have the same problem with Orange since I downloaded the new IncrediMail.

I have the same problem with Orange since 06/08 !! I reinstalled it but nothing works, 4 Orange accounts are not working anymore !!

With Windows Mail everything is fine !! Ugh

Hello,

I've been using Incredimail since yesterday, but I can't send any emails. Receiving emails works fine.

Here's the error message I get every time I try to send an email:
500 5.5.2 bad chars in command

My ISP is NEUF, and my email is of the type cegetel.net
server data identical to Outlook (which works for sending and receiving)
pop.neuf.fr
smtp.neuf.fr

DOES ANYONE HAVE A SOLUTION TO MY PROBLEM OR AM I GOING TO HAVE TO GO BACK TO OUTLOOK???

Thanks in advance for your help.
Ghervé

GOOD EVENING,

YOU WERE SUPER ACCURATE, EXACTLY AS I WANTED.......

THANK YOU, THANK YOU......BUT I TRIED ALL THE FORMULAS YOU GAVE ME

AND IT'S NOT WORKING.......

SO WHAT TO DO, SOME TELL ME I NEED TO UNINSTALL INCREDIMAIL
AND REINSTALL IT. WHAT DO YOU THINK?

AND HOW TO UNINSTALL?
IF I HAVE TO DO THIS
PLEASE TELL ME, WITH AS MUCH PRECISION AS POSSIBLE HOW TO DO IT,

THANK YOU AGAIN
HAVE A GREAT EVENING
SEE YOU TOMORROW MAYBE

BEBOU, NOT BEDOU

Let's start over from the beginning:

In Incredimail: tools --> accounts

In the email account window:

You should have a line with ACCOUNTS: AOL (default)
EMAIL ADDRESS: XXXXX@aol.com

Click on "properties"

A new window opens "AOL properties"

tab "general":

Account name: AOL
display name: bedou (doesn't matter)
Email address: xxxxx@aol.com
----------------------------------------
step 1

tab "Servers"

server information

incoming mail server: imap.aol.com
outgoing mail server: smtp.aol.com

incoming mail server

screen Name: identifier given by AOL (since you are receiving emails correctly, leave it as it is)
Password: the password (since you are receiving emails correctly, leave it as it is)

check if you wish "remember the password"

do not check "connect using a secure password"

Outgoing mail server

check "my server requires authentication"

then click on "more settings"
check: "use the same settings as my incoming mail server"
OK
------------------------------------
step 2

Tab "Advanced"

outgoing mail --> 587 (it should have set itself by default)
do not check "this server requires a secure connection (ssl)"

incoming mail --> 143 (it should have set itself by default)
do not check "this server requires a secure connection (ssl)"

Delivery:
it's up to you, it does not influence receiving or sending
OK
----------------------------------------------------

If it still doesn't work:

redo the steps replacing "smtp.aol.com" with "smtp.fr.aol.com"

If it still doesn't work:

step 2: outgoing mail --> 587 (it should have set itself by default)
check "this server requires a secure connection (ssl)"

If it still doesn't work:

step 1: reset "smtp.aol.com"

step 2: outgoing mail --> 587 (it should have set itself by default)
check "this server requires a secure connection (ssl)"

I won't be here tonight nor this weekend, except maybe Saturday morning.
Good luck

I will try to finish but I have to leave for work in 20 minutes

WELL, THE NEXT PART;;;;;

GO AHEAD
___________________________________________________
SERVER PORTS NUMBERS

Outgoing mail SMTP: 25
Incoming message IMAP: 143

If I type default usage, 25 is replaced by 587
143 does not change

THEN THERE'S A FOLDER THAT HAS NOT BEEN TOUCHED, I DON'T KNOW LIKE USUAL

So can you tell me exactly section by section line by line
what to write because I think I've mixed everything up, we need to start over
I'm truly a disaster, but I don't know why I have confidence
and I feel that we will succeed, I think you understood that it was very difficult
for me..... A REAL GIRL, YOU KNOW

HURRY, I'M LEAVING, TAKE YOUR TIME, I WON'T BE HERE during the day
probably tonight, I'm eager to test everything you will tell me

HAVE A GREAT DAY AND THANK YOU THANK YOU AGAIN

BEBOU

The username and password are those provided by AOL

We are arriving here

Opening information for the SMTP server smtp.fr.aol.com
I can check either:

Use the same settings as my outgoing mail (I correct myself, it's probably "incoming" that is written --> yes that's right

or check:

Connect using: (please tell me exactly what to check!!!! I don't know!!)

Username: I DON'T KNOW
Password: I DON'T KNOW (the same as above? which one? a NEW ONE??? TELL ME TELL ME... --> You don't have to worry about that, it will use what you entered for incoming mail

A very important clarification: I told you to use port 25 for your outgoing server, here’s what I saw on the AOL site

Outgoing server: smtp.aol.com
------------------: port 587

OK IT WORKS I'M CONTINUING

Then I click on SERVER

Server information
Incoming mail server:--------------------IMAP.fr.aol.com
Outgoing mail server:------------------- SMTP.fr.aol.com

INCOMING MAIL SERVER

Screen Name:---------------------(what's before @) e.g. bebou@aol.com----- I put: bebou let me know if that's okay or not
Password:--------------------xxxxxx is this my password to open mail?
is this my computer login password?
what is it??? ANYWAY TELL ME I DON'T KNOW
In any case I haven't touched it...........I promise but I would like to know and understand!!!!!!

INCOMING MAIL SERVER

My server asks me for authentication -------------------I CHECK

And I click on:

More settings-----------------------OK
__________________________________________________________

We arrive here

Login information for the server SMTP.fr.aol.com
I can check either:

Use the same settings as my outgoing mail
or check:

Connect using: (tell me exactly what to check!!!! I don't know!!)

Username: I DON'T KNOW
Password: I DON'T KNOW (the same as above? which one? A NEW ONE??? TELL ME TELL ME....

Can you hold on? IT'S HORRIBLE I AM REALLY SORRY FOR BEING SO CLUELESS
I'M SENDING THIS FIRST

WAIT FOR THE REST Please
go prepare a bit for me and come back
I haven't finished
see you soon

A very important clarification: I told you to use port 25 for your outgoing server, here’s what I saw on the AOL site

outgoing server: smtp.aol.com
------------------: port 587

Hello Bedou

For now everything is perfect, but the most important is yet to come....

My responses won't always be instantaneous, I'm at work....

See you later

HELLO,

I hope this email goes through!!!!!!

YES email software INCREDIMAIL
YES email address AOL
YES my ISP is NEUF
______________________________that's all good
NOW I WILL GO THROUGH WITH YOU SECTION BY SECTION AND LINE BY LINE
IF YOU DON'T MIND
__________________________________________________________________

TOOLS--------ACCOUNTS-------- OK
ACCOUNTS: AOL (default)
EMAIL ADDRESS: XXXXX@aol.com
_______________________________________ LET ME KNOW IF IT'S GOOD OR NOT

PROPERTIES--------

Account name:----------------- AOL
Display name:-----------------GEGE
Email address:--------------------XXXXX@aol.com
________________________________________________________
I’m sending you this first part
I’ll send the rest later
I’m too afraid it won’t go through like last night
_____________________________________
SEE YOU SOON