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Incredimail - messages stuck in outbox

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gifu -  
 anonyme -
Hello,

For the past 2 days, I haven't been able to send emails; they are stuck in the outbox.
Error message: 535 5.7.8 Error: authentication failed: encryption needed to use mechanism.

Does anyone have a solution?

Best regards

1 answer

  1.
    Gifu Posted messages 31 Status Member 13
     
    I should have replied earlier.
    I found the flaw. In fact, I went into the advanced properties of the account and there I noticed that the outgoing server port number had changed. By clicking on the "use default settings" button, everything went back to normal.

    Best regards
    11
    1. Berni974
       
      Hello Gifu
      unable to click on default settings, it is not in bold and remains opaque.
      I have tried everything but I think there is a manipulation to be done "but where", we need to find it.
      Thank you all,
      0
    2. avl
       
      Thank you for your help as it seems to be working again. The reason for the malfunction is unknown...
      0
    3. anonyme
       
      Thank you, it works again.
      0