Internet extrêmement lent!! Invivable

Bonjour Malekal -morte'

J' ai désactivé Kaspersky pendant quelques minutes et comme par magie, Flash marche bien, les jeux fonctionnent sans problème. Merci d'avoir pointé là. Je ne sais pas si c'est un hasard ou pas. Je vais contacter la personne qui m'a installé l'antivirus pour me dire si c'est possible de faire quelque chose pour régler ça.

Bonne journée et merci!

Ce n'est pas un problème de virus.
C'est soit Kaspersky qui ralentit le surf.
Soit un problème de réception Wifi si tu es en Wifi.
Soit un problème plus global sur ta connexion internet.

Bonjour Malekal_morte

Merci beaucoup pour ta réponse.
Voilà le rapport:

https://pjjoint.malekal.com/files.php?id=HijackThis_20131120_d7t10e13v9z8

Ce que je ne pige pas c'est que je peux avoir des pages Internet qui s'ouvrent bien maintenant et puis plus rien la minute d'apr;es. Les jeux Flash marchent toujours pas.

Merci et désolée de répondre pas vite (Québec + travail)

Salut,

Pour voir :

- Télécharge https://sourceforge.net/projects/hjt/ ton bureau.
- Pour lancer HijackThis :
* Sur Vista/Seven faire un clic droit puis executer en tant qu'administrater pour le lancer
* Sur XP un simple double-clic suffit
- Génère un rapport en suivant ces indications :
- Exécute le et clique sur Do a scan and save log file.
- Le rapport s'ouvre sur le Bloc-Note
- Enregistre le sur ton bureau
- Envoie le sur http://pjjoint.malekal.com
- Donne le lien pjjoint ici.

une âme charitable por m'aider? Je ne sais plus quoi faire, ça ne va pas en s'améliorant. Et si je réinstalle tout avec le les DVD de sauvegarde, est-ce que j'aurai résolu le souci?

up

Ok merci beaucoup d,avoir pris le temps.

Donc: Internet toujours ralenti mais moins qu'avant. Les vidéos s'arrêtent toujours au bout d'une minute et reprennent au bout de 3 minutes. Pendant ce temps là, si je lance une page web, elle met du temps à s'ouvrir. donc c'est fluctuant. Des fois c'est rapide...

Merci de m'aider, quelqu'un

Bonjour,

attends qu'un spécialiste virus/sécurité te prenne en main, car mes compétances s'arrêtent là ...
bonne chance .

Bonjour tenteelise, voici le rapport:
(et je précise en passant que non, internet met 1 min pour ouvrir une page et que flash player ne marche toujours pas. Des fois ça marche, des fois non, ce qui est donc, pas vraiment normal.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by Alec on 2013-11-16 at 12:34:30,66
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-372837460-72209648-2900283641-1000\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\pricepeep_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\pricepeep_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\pricepeep_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\pricepeep_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{970BA874-3042-4243-89E2-C5C44F1E47E3}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{970BA874-3042-4243-89E2-C5C44F1E47E3}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\Users\Alec\appdata\local\cre"
Successfully deleted: [Folder] "C:\Users\Alec\appdata\locallow\boost_interprocess"
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{00F4A574-747E-49CF-9427-9A6FCBA6DF7A}
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Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{DE4E2F23-03F1-4F0F-9D4F-C075A9B52CF7}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{E0DC6C2F-F154-4E55-B045-987F2B3D14E8}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{E17B9E05-7B51-411C-9441-5BB523397A81}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{E2D402FF-F6C1-43A4-8C62-95B40F0E9DD6}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{E4FE8C3D-C40D-4613-B1B2-EE9A6C16FE3B}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{E5A5A090-E22A-4AE0-A1F0-D67C49E4E00A}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{E5CBBE69-5691-4E70-B7F1-85EB2D168060}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{E687923A-CC73-44CD-95A7-CE3EB6236124}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{E7102347-0181-4469-A677-891AB8F329FF}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{E713C2FB-B791-46E5-B223-9F2B9C498866}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{E80B3700-4390-4DD4-AFBB-9CFB967C4908}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{E8522106-646F-45BC-BF5D-CF1FAEFD34B1}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{E91C7A3F-8759-4E65-AB1E-33591E82697F}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{E9C65613-3FA2-465E-9840-0392FD0C4C58}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{EDD97434-9780-4DF7-8F5C-8331614F11BD}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{EE10ABEE-E6E2-44C8-9BA5-CE62C959AECB}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{EE863566-01FC-4DA9-998E-79C019D5C374}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{F1C84754-4BAD-4641-ADFF-BCC31FAFBBB2}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{F2534E9C-9B23-471A-9897-0D950594EA19}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{F34F264F-1D6B-4C32-A069-BDF2FD381813}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{F66F3F84-1C1A-43E1-8A1F-8696C5139749}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{F8113FDE-9738-4C3C-9DAA-C2DF84263D53}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{FB824460-4955-472D-9C49-2D09FDC845F3}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{FBC57DBA-8F98-4E21-9172-0DD4B336A6B6}
Successfully deleted: [Empty Folder] C:\Users\Alec\appdata\local\{FE1109B3-FEE6-45A1-86CE-6C80752099D2}

~~~ FireFox

Emptied folder: C:\Users\Alec\AppData\Roaming\mozilla\firefox\profiles\v6d7ervr.default\minidumps [49 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 2013-11-16 at 12:45:04,45
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

fais encore ceci :

Télécharge ici : Junkware Removal Tool
https://www.bleepingcomputer.com/download/junkware-removal-tool/dl/131/

Enregistre ce fichier sur le bureau.

Ferme tout tes navigateurs

Sous XP, double-clique sur l'icône et presse une touche lorsque cela sera demandé.
Sous Vista/7/8, clic droit et Exécuter en temps qu'administrateur.

NB: Le bureau disparaitra un instant, c'est normal.

Laisse le programme travailler ne touche plus à rien

Poste le rapport généré à la fin de l'analyse.

Ben là ça a l'air d'aller mieux :)
Je peux relire les vidéos mais jeu flash (ex. zynga) toujours aussi lent.
Mais en tout cas c'est bcp plus rapide et je te remercie. Je reprendrai le sujet si ça recommence.

rien, niveau malwarbytes, très bien.
comment va le pc après réinstallation flash et java ?

Bonjour tantelise,

Je poste le rapport de malwarebytes:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Version de la base de données: v2013.11.16.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16736
Alec :: ALEC-HP [administrateur]

2013-11-16 11:32:15
mbam-log-2013-11-16 (11-32-15).txt

Type d'examen: Examen rapide
Options d'examen activées: Mémoire | Démarrage | Registre | Système de fichiers | Heuristique/Extra | Heuristique/Shuriken | PUP | PUM
Options d'examen désactivées: P2P
Elément(s) analysé(s): 251460
Temps écoulé: 5 minute(s), 40 seconde(s)

Processus mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Module(s) mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Clé(s) du Registre détectée(s): 0
(Aucun élément nuisible détecté)

Valeur(s) du Registre détectée(s): 0
(Aucun élément nuisible détecté)

Elément(s) de données du Registre détecté(s): 0
(Aucun élément nuisible détecté)

Dossier(s) détecté(s): 0
(Aucun élément nuisible détecté)

Fichier(s) détecté(s): 0
(Aucun élément nuisible détecté)

(fin)

J'ai réinstallé Flash et Java et redémarré.

désinstalle flash player et java avec cet utilitaire :

https://www.commentcamarche.net/telecharger/utilitaires/19405-revo-uninstaller/

réinstalle ici :

https://get.adobe.com/flashplayer/?loc=fr

https://www.java.com/fr/

Je voulais aussi préciser que j'ai remarqué que cela avait avoir avec Flash player. Du coup je l'ai désinstallé, ainsi que java. J'ai essayé de surfer sans et c'était très fluide. Je les ai réinstallés ensuite et redémarré, après avoir décoché tous les programmes dans le menu démarrer pour alléger. Donc, dès que j'ai remis Flash, les pages sont au ralenti. Les jeux Flash sont toujours aussi lents.

ok

télécharge et installe malwarbytes :

https://www.commentcamarche.net/telecharger/securite/14361-malwarebytes-anti-malware/

tu décoches : essayer malwarbytes pro à l'installation

tu le mets à jour
tu fais une vérification complète du disque
tu supprimes tout ce qu'il pourrait trouver
tu redémarres
tu joints le rapport après suppression ici dans ta réponse.

Bonjour tanteelise,

Merci pour ta réponse. Voici le rapport:

Dossier Supprimé : C:\Program Files (x86)\Conduit
Dossier Supprimé : C:\Program Files (x86)\goforfiles
Dossier Supprimé : C:\Program Files (x86)\iMesh Applications
Dossier Supprimé : C:\Users\Alec\AppData\LocalLow\boost_interprocess
Dossier Supprimé : C:\Users\Alec\AppData\LocalLow\Conduit
Dossier Supprimé : C:\Users\Alec\AppData\LocalLow\PriceGong
Dossier Supprimé : C:\Users\Alec\AppData\Roaming\goforfiles
Dossier Supprimé : C:\Users\Alec\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\TornTV.com
Dossier Supprimé : C:\Users\Alec\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlaidocmldibgopdbjiopphnjhaehnbn
Fichier Supprimé : C:\END
Fichier Supprimé : C:\Users\Public\Desktop\iMesh.lnk

***** [ Raccourcis ] *****

***** [ Registre ] *****

Clé Supprimée : HKLM\SOFTWARE\Google\Chrome\Extensions\jbpkiefagocgkmemidfngdkamloieekf
Clé Supprimée : HKLM\SOFTWARE\Google\Chrome\Extensions\ogccgbmabaphcakpiclgcnmcnimhokcj
Clé Supprimée : HKCU\Software\Google\Chrome\Extensions\dlaidocmldibgopdbjiopphnjhaehnbn
Clé Supprimée : HKLM\SOFTWARE\Google\Chrome\Extensions\dlaidocmldibgopdbjiopphnjhaehnbn
Clé Supprimée : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Clé Supprimée : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\BundleSweetIMSetup_RASAPI32
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\BundleSweetIMSetup_RASMANCS
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\sweetim_rasapi32
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\sweetim_rasmancs
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\sweetpacksupdatemanager_rasapi32
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Tracing\SweetPacksUpdateManager_RASMANCS
Clé Supprimée : HKLM\SOFTWARE\Classes\Toolbar.CT3268934
Clé Supprimée : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Clé Supprimée : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Clé Supprimée : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Clé Supprimée : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Clé Supprimée : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Clé Supprimée : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Clé Supprimée : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Clé Supprimée : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Clé Supprimée : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Clé Supprimée : [x64] HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Clé Supprimée : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Clé Supprimée : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Clé Supprimée : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Clé Supprimée : HKCU\Software\1ClickDownload
Clé Supprimée : HKCU\Software\Conduit
Clé Supprimée : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Clé Supprimée : HKCU\Software\AppDataLow\Software\PriceGong
Clé Supprimée : HKCU\Software\AppDataLow\Software\smartbar
Clé Supprimée : HKLM\Software\Conduit
Clé Supprimée : HKLM\Software\Iminent
Clé Supprimée : HKLM\Software\Vittalia
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2F603A45-D956-496B-81B5-50D782424976}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B85C4CB2-B352-4BD8-818C-BCE353599107}
Clé Supprimée : [x64] HKLM\SOFTWARE\DivX\Install\Setup\WizardLayout\ConduitToolbar
Clé Supprimée : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2F603A45-D956-496B-81B5-50D782424976}
Clé Supprimée : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B85C4CB2-B352-4BD8-818C-BCE353599107}

***** [ Navigateurs ] *****

-\\ Internet Explorer v10.0.9200.16736

-\\ Mozilla Firefox v25.0.1 (fr)

[ Fichier : C:\Users\Alec\AppData\Roaming\Mozilla\Firefox\Profiles\v6d7ervr.default\prefs.js ]

-\\ Google Chrome v31.0.1650.57

[ Fichier : C:\Users\Alec\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Supprimée : icon_url
Supprimée : search_url
Supprimée : keyword

*************************

AdwCleaner[R0].txt - [6561 octets] - [16/11/2013 08:09:40]
AdwCleaner[R1].txt - [6621 octets] - [16/11/2013 08:13:00]
AdwCleaner[S0].txt - [6073 octets] - [16/11/2013 08:15:36]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [6133 octets] ##########

Bonjour,

télécharge et exécute cet utilitaire :

http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

tu mets le trapport dans ta réponse , après suppression.

cordialement

up

Bonjour gantz974,

Merci pour ta réponse.

Non, je n'ai que Google toolbar et j'ai redémarré ma box, en fait j'ai tous mes autres appareils connectés (un 2eme pc inclu) et la connexion est parfaite sauf sur cet ordinateur.
Aussi, je précise que je joue en ligne et que la connexion est bonne lors des jeux (steam, WoW). c'est vraiment le surf internet et youtube qui pose problème et tout ce qui est streaming.