memup multimedia hard drive

Question

Hello everyone!
I'm thinking of buying a 500GB Memup Media Disk multimedia hard drive and I have a few questions to ask you ^^
Would you recommend buying this multimedia hard drive?
Is the noise level really higher than that of a normal computer and bothersome?
My PC is connected to my TV (the images that appear on my PC also appear on my TV) so that I can watch movies on my PC (those with special formats or with subtitles, for example), will I be able to watch movies (with or without subtitles) recorded on the multimedia hard drive connected to my PC, which is itself connected to my TV, using VLC?
Thanks ^^

Configuration: Windows XP Firefox 1.5.0.10

sand 30 · Accepted Answer

Hello

As for me, I acquired the mediadisk yesterday and I have been going through all the forums for 24 hours because this one, like apparently many others, is not recognized by the PC
Does anyone have the magic potion
THANK YOU

Cotleouf · Answer

No worries, I have this 400GB hard drive!!  Movies with subtitles play perfectly on the TV! The noise is insignificant compared to a computer! Slight heating at the start but that's normal with a fan!   Don't hesitate to go for it, this drive is great!!

virmontois · Answer

Hello, I have one, no problem (Memup media disk 400g) but a friend of mine formatted his by mistake and now it won't work again. My setup is XP Pro AMD 2700+ with 1.048 memory, 400 GB hard drive and a laptop running Windows 98!! because the hard drive must be formatted in FAT32. I proceeded as follows: started the laptop, installed the Memup driver then connected the hard drive via USB; the PC recognized it and I formatted it under MS-DOS (FAT32), which took quite a while (400 GB) but no problem! I reconnected the media disk to the TV and got the message ''fatal error 04''. What should I do???? Thank you for the solution kind regards Fred

osaka · Answer

I don’t recommend buying this brand Memup, I had a Memup multimedia HDD and it broke down 6 months later, a crappy brand.

mrduzazou · Answer

hello  I bought the 400 GB three months ago. No particular issues, but still a little problem: in many movies or videos, the sound and the image are out of sync!!! How can I fix this? In settings, I have Windows Vista and I don't think there are compatible drivers. Can someone help me? Best regards.

taiolai · Answer

Hi,  I bought this hard drive for Christmas and to my great disappointment, if you don't have a PC, you can't organize your hard drive as you wish. Furthermore, my remote control just broke down after 3 days. On the plus side, it makes almost no noise (500GB) and plays almost all files. So before buying it, check out its competitors especially in terms of reliability.

papou-44 · Answer

Good evening  I am the unfortunate owner of a Memep media disk 320 purchased from E.l in 2006. Within a week, I reported that the machine was making a loud noise, forcing me to turn up the TV volume. E.L's response was that your disk isn't full!!!!!!!! and doesn't spin properly  I'm fed up with these supermarkets that don't care about us, so I locked the HDD in a drawer, haha, that's not the right solution. So before the warranty expired, I took the equipment back to E.L, and after a month with an extended warranty, yes, but unfortunately, nothing got better—a loud fan noise, even worse. As for the fan, I removed it. So my advice: not to go for Memup—it makes noise, and they don't care about customers. The solution for a multimedia HDD is a casing and a HDD to assemble in the casing; the nice surprise is that the casing, depending on the brand, can have a warranty of more than a year, and the HDD, depending on the brand, can be guaranteed from 2 to 5 years. Cheers for a good purchase  best regards  papou .

sand 30 · Answer

Is there anyone please?

ICARUS · Answer

HI  I BOUGHT A MEMUP 400 GO AS SOON AS IT CAME OUT AND I THINK IT'S GREAT BECAUSE NO MORE BURNING  BUT (THERE'S ALWAYS A BUT) IT MAKES REALLY TOO MUCH NOISE (AT MY PLACE MORE THAN MY NOTEBOOK) I HAVE TO TURN UP THE TV VOLUME  MOREOVER THERE ARE NO FIRMWARE UPDATES FOR THE FIRST MODELS  AND ON TOP OF THAT THE HDD SOMETIMES LAGS THE AUDIO AND VIDEO WITH CERTAIN DIVX EVEN THOUGH THESE DIVX HAVE NO PROBLEMS ON CD WITH A CHEAP GRANDIN PLAYER OR ON MY PC  AS A RESULT, YOU SHOULD NOT RUSH TO BUY ONE AND MAKE SURE IT ACCEPTS UPDATES AND DOES NOT MAKE TOO MUCH NOISE  HI

Stéf Stif Stouf paf · Answer

Ah help, I have the same problem, I got the Memup multimedia hard drive and it was working perfectly, but tonight my PC decided not to recognize it anymore!!! The thing is, this nice little device contains all my "vital" info (photos, music, and movies) and if I lose them it's the end of the world (at least!!!)!!!  Does anyone have a super genius solution?  I should mention that I'm not very good with computers!!!!

Stéf Stif Stouf paf · Answer

Oh help, I have the same problem, I got the Memup multimedia hard drive and it was working perfectly, but tonight my PC decided not to recognize it anymore!!! The thing is that this lovely little beast contains all my "vital" info (photos, music, and movies) and if I lose them, it will be the end of the world (at least!!!)!!!  Does anyone have a super genius solution?  I should mention that I’m not very good with computers!!!!  Thanks to my future savior!!!

piu27 · Answer

Hello, I have a problem with my Memup Media Disk multimedia hard drive, I can no longer access the menu on the TV, I get a message that says "Copyright reserved by nootec" and I'm stuck! If anyone has a solution, please help me. Thank you.

geezer · Answer

Hello everyone!!!!  So there you go, in a few days I will receive the Memup Media Disk 750 Go. Do you have any information about it (good performance, etc.)? Given what I've just read above, I'm not very reassured, and I'm afraid I've made the wrong choice with my hard drive. Furthermore, since my CD/DVD drive is no longer working (the icon no longer appears in My Computer, it doesn't read anything), I won't be able to install my hard drive. Is the installation CD really necessary for the hard drive to function? If so, can someone send me the installation files so I can launch them via my PC (Windows XP)? Thank you.

flow · Answer

Hello everyone, I recently received a Memup LX 500 Go multimedia hard drive as a gift. I plug it into the computer, it recognizes a new device but then tells me that there was a problem during installation and that there might be an issue with it. Should I return it to customer service or is it a driver problem? Please help me!

yoann974 · Answer

Hello everyone!!!!  I bought a Memup Media LX series!!!! My computer doesn't recognize the hard drive, is there a solution please!!!!

delfabio · Answer

I just fixed this issue with mine. I went to consult the memup support and the fault comes from Windows, because the hard drive is assigned to letter F: if it is used by another device (USB stick, another hard drive....) Windows no longer recognizes the hard drive and cannot install it. Not knowing the drive letter of the multimedia hard drive beforehand, I formatted it and it was the first device I connected; Windows recognized it immediately. Try to "free up" letter F: from all drives and connect your multimedia hard drive.

yoann974 · Answer

Hey!! Apparently it's not working!!!! I have Windows Vista!! I don't know if it's working!! but it doesn't always recognize!! Please help!!!

dandu 31 · Answer

Exact, I reactivated the ports of the HDD and it worked. I think the transportation of the HDD also played a role; I had already experienced this issue with another HDD. Thanks to Fred 62 for the idea—it's simple and obvious, but you had to think of it.

Koubiak81 · Answer

Attention, for those who have or will buy a Memup LX 500 hard drive, there is a connection problem with the PC; the drive is not recognized due to a poor installation of the HDD in its casing for models whose serial number begins with a 7. The hard drive is not correctly mounted inside the casing. It is not connected to the supporting board. Solution: Dismantle the casing, loosen the screws that hold the HDD, push it to connect properly, and tighten the screws, and that's it. Mine works perfectly since this fix.

institut · Answer

Hi Fabrice, Thank you for sharing your thoughts on this equipment because I've read too many worrying things not to take some precautions beforehand. Since when have you had your Memup? I'm asking this question because it's likely that the very latest versions have addressed the defects that were observed. It doesn't seem to support the divx format. Have you tried? (even though it's not too serious since normally by changing the film’s FourCC code, it works smoothly) When it comes to the operations for retrieving files, it seemed to be a mess (truncated names, very long access times...) What’s your opinion? Have you stored any other data besides multimedia?  Thanks in advance for your answers.

fabrice · Answer

Hello indeed a bit slow to start, but then in my opinion it's fine. No issues with divx and avi, jpeg, and mp3 files I personally created subfolders in the folder my files the problem was resolved: connection issue I have no regrets.

alain · Answer

Hi I bought a multimedia hard drive this afternoon and none of my three computers recognized it. I opened the case, unscrewed the hard drive to reconnect it properly, and now everything is working fine... phew Thanks for the advice.

noon · Answer

koubiak you're a genius..........................big stress (I had the same issue, plus it wasn't even recognized anymore and wasn't turning on physically, radio silence...) feeling relieved now, reconnected and it's back on. It's really baffling how designers can let such things slip through. Mine wasn't part of the series starting with 7 but it got unplugged during transport........thx a lot!!!!!!!!!!!!!!!!

ludo.59 · Answer

I bought a 500 GB memup mediadisk lx series multimedia hard drive and I can’t copy an ISO file of 4.7 GB! It tells me that the image folder is too large!!! What should I do please?? :((

ludo.59 · Answer

Thank you for your response! But if I format it to NTFS, it won't work on my TV anymore, right?

ludo.59 · Answer

In the notice it says: Your disk is factory formatted in FAT 32 to function properly in TV mode. The FAT32 technology does not allow recording a file larger than 2GB. If you decide to format your MEDIADISK under Windows 2000 / XP / VISTA, your MEDIADISK will then be converted to NTFS format. Therefore, the MEDIADISK will no longer be able to manage / view the multimedia content you have placed on it. Currently, under VISTA, no market software allows formatting in FAT 32 for the entirety of a large capacity hard drive. Please do not reformat your MEDIADISK Series to avoid returning it to customer service. Technical service Memup  So how can I copy a folder larger than 2 gigabytes if formatting to NTFS means I can no longer use the multimedia features? Can we partition an external multimedia hard drive??

ludo.59 · Answer

I also forgot: can we format one partition in FAT32 and the other in NTFS please! Thanks in advance :)

ludo.59 · Answer

If I create an NTFS partition that I don't want to use for multimedia and leave a FAT32 partition to use on the TV, will it work?

ludo.59 · Answer

performed his walk!!!

ludo.59 · Answer

and it works perfectly! not a single crash yet :)

ludo.59 · Answer

j'ai utilisé Partition Suite car j'ai Vista

Gaulois · Answer

Hello, I have a multimedia external hard drive (3.5) memup mediadisk 320 Go and for the past 10 days it has been malfunctioning.  My hard drive opens a port when I plug it in, but when I explore (or open) it afterwards, it is completely empty!! Nothing, zip, zero!  However, when I connect it to my TV, my music and video files appear correctly. So I'm unable to manage my files!  What can I do, please-please-please????  I can only find answers here for hard drives that are not recognized. I did try to open it from the back to push on the circuit board but it didn't do anything. Well, as for mem'up's customer service, I'd prefer to remain polite...  Thanks in advance  G.

ludo.59 · Answer

Do you have Vista or XP?? If worse comes to worst, format and store everything on your memup! Then reinstall your Windows...

macc · Answer

Hello, I'm stopping by this site to ask if someone could help me... I bought a 500GB Mediadisk hard drive from Memup not long ago, and when I put files on it, like music... I can't play almost any of it on my TV! For example, the other day I put 15 songs (MP3) and 1 photo (JPEG) on the drive without making any folders! Just threw them on there. Then when I connected it to my TV, I could only find 3 songs out of 15 and no photo. In the menu of this drive, it shows: Music, Photo, Video, and Files! When I clicked on Music, I found those 3 songs. The first title did not match what I was hearing.. ^^ and the last 2 played correctly! And when I clicked on the Files menu, the 3 songs that I was able to play appeared, and it worked properly. Despite quick formatting and multiple attempts, I can't use it the way I wanted.. Is there anyone who could help me? If possible, by e-mail tooguy29@hotmail.com thanks in advance.

Zorg · Answer

Same hassle... serial number starting with 7... I had to open and reconnect the hard drive... now it works perfectly... but I still find it a bit dodgy...

cyrille744 · Answer

Thank you all for your help, my 500GB hard drive was no longer recognized by my PC. I dismantled the case, removed the two screws from the hard drive, reconnected the hard drive with the board, and everything has been working well since...

aznione · Answer

Hello everyone, I had the same issue today with my computer not recognizing the Memup external multimedia hard drive. I then removed the 2 screws at the back, took off the cover, repositioned and tightened the hard drive. After that, the hard drive started spinning again like before. Thanks everyone for the info.

tof · Answer

The memup lx 250 q I just bought is not recognized under Vista? Well, the story about pushing the hard drive into the socket is the right solution!!! Really crazy!

amipat · Answer

Hello  As for me, I have a completely different problem with a LX 500 Go  Hard drive noise: very quiet Recognized by my PC and my girlfriend's Mac!!!  Everything was fine until after 2 days: no color display on the TV, just Black & White  Returned for repair to C........t, where it is impossible to speak to someone competent on the phone. Handling, returned to me:  Not repaired!!! I still think that C.......t are a bunch of exploiters of e-commerce and I doubt the reliability of Memup: it is probably a faulty component or soldering  To think that I preferred Memup to Storex after consulting this site...  I will keep you updated on what happens next  Cia

dicool · Answer

Hello everyone,  I have a question about this equipment before possibly buying one: can we record TV with the memup 500 GB?  Thank you  DICOOL

sylvain · Answer

Hello everyone I just bought a multimedia external hard drive, Memup Mediadisk LX Series 500 GIGA. My computer, which runs on the Windows XP operating system, does not recognize it. Moreover, I tried reconnecting it, but it doesn't work. How can I resolve this? Please, thank you in advance.

jimmy61 · Answer

I bought a Memup in 2006 - died in 2007 I bought an Iqon in 2007 - died in 2008 which brand should I recommend? ha ha!!!!

joseph · Answer

Hello. I've had the Memup 400 for a year, which I've been using on the TV, no problems. Is there a cable with a USB connector to connect it to a PC?

Calimero · Answer

Hello everyone,  I was given the Memup LX 500 Go but like many people, it's not recognized by Windows XP. I opened the case but the disk seems to be properly in place... plus I can hear it spinning and my computer displays a device: USB TO IDE (in yellow in the device manager).  Does anyone have an idea?  Thanks a lot!

Babar · Answer

Hello, Well, I also bought a Memup with 750GB. I have had nothing but problems: a very loud noise, then it would freeze halfway through movies, and then it no longer worked at all, very slow... Bought on Cdiscount, I got to know the incompetence of their after-sales service. I advise everyone not to buy this crap in a box.

LAurent · Answer

well personally, I have an old model it's super loud it doesn't have any buttons on the front, as soon as you have a problem with your remote control... it's dead I have no way to update it (I have a lot of movies that I can't watch because of the too recent codecs) and for the past few days it crashes when connected to my PC (it no longer recognizes it after 20 minutes)  there you go  Good luck

brunty · Answer

My computer doesn't recognize my 500GB multimedia hard drive. What can I do? When I connect it to my TV, it works, but I can't watch my movies because I can't access the hard drive. Thank you.

shark76000 · Answer

Hello everyone, I have a hard drive that works very well, but for the past two days when I go to access it in My Computer, it is there, but when I double-click on it, I get the message (unable to find script file "k:\pagefiles.sys.vbs".) but I can still access it by right-clicking and selecting Explore. however, when connected to the TV, it shows no signal. hi everyone, shark

liko · Answer

Hello everyone,  A few months ago, I purchased a Memup - Media Disk - LX series - Multimedia Hard Drive - 500 GB. Everything works wonderfully. It is instantly recognized by the PC, and managing the files is as easy as on an internal hard drive. So far, all files (music, video, and photos) have been read without any issues. I connected the video cable to my TV and the sound to my surround player. Perfect As for the noise from the device... None. Less than my PC's fan.

carlone · Answer

I bought a Memup LX 1 TB and I'm stuck regarding its use due to the lack of a setup and usage manual. I can't get in touch with C.Discount and Memup, who are both unavailable. Be careful with this problem. Regards.  Can you help me, thanks.

amipat · Answer

Hello to all the happy owners of Memup HDD

I'm still stuck on the same problem: I've lost the color display; it has been showing in B&W for several months despite a terrible return to the customer service of CDiscount: crappy brand + crappy distributor: do I have any hope?

Is there a similar problem in the room?

Cheers to all & Merry Christmas

Jereem · Answer

I was given a 500 GB Memup LX series external hard drive for Christmas, everything works perfectly but my TV doesn't recognize it even though it appears to be connected properly according to the manual...
Can someone please help me, thanks.

Jereem · Answer

Problem solved, sorry for the inconvenience.

ced · Answer

I have a 250 GB, and it's just crap (already exchanged once at customer service six months ago and the new one is acting up again).

jérémy01 · Answer

So to respond to all of you as some have done before me, about 9 times out of 10 when a Memup LX series does not appear on your PC or TV, it is because the connector that links the case to the DDR is unplugged. You just need to open the case by removing the two screws on top, reconnect the DDR to the case's board, close it up, and it works like a charm.

mazzy · Answer

Hi,
I have a 500 GB one since the end of 2006 and it's still working perfectly. I've never needed to use customer service.

Sometimes, it can't read certain movies correctly, or it shifts the sound and picture by 3 seconds. I think it's due to the encoding of the film and/or time codes because it doesn't do this with other films.

With new formats appearing constantly and since there apparently aren't any updates for the Media disk, I think it's normal that the hard drive doesn't always keep up correctly. For example: it doesn't read Blu-ray for me.

I can connect it to the TV, to the PC and to the MAC without any issues. I find it hard to believe all these negative comments I just read about it. And I feel sorry for those who haven't been able to enjoy it fully. Plus, I bought it for around 70 euros, so I have nothing but positive things to say about it.

e.eyore · Answer

A slightly similar topic (really just a bit) that might help you. https://forums.commentcamarche.net/forum/affich-16116036-recherche-disque-dur-multimedia#12 Catch you later!

adiance25 · Answer

Hello everyone

I also have a small problem with my hard drive; I recently changed computers and lost the installation CD, so my new computer doesn’t recognize the hard drive, or it recognizes it, installs it, but I can’t find it anywhere on my computer. I am actively looking for an installation disc for a Memup Mediask MX HD series hard drive.
If anyone has any information! ^^ I'm ready to pay for shipping or for a copy, or both!! Thank you

lescribe · Answer

Hello, I use a DVICO ddmm, I entered about 30 videos, without any problem, I only use the ddmm for video, I reformatted it following the advice of the supplier LDLC and everything works well. The DVICO operates very quietly, I edit my videos and transfer them to the DVICO which I connect to the TV and it works. As for DVICO/PC playback, I don't know as I have never tried it, see you later.

Miste · Answer

For those who have recognition issues, I tested all the solutions I could find until I simply replaced the USB cable with the one from my MP4 player, and miracle, my PC recognizes it every time.

So try changing this cable before doing anything more complicated.

georgesstro · Answer

don't worry, it's great, no noise and super convenient

harmo · Answer

I formatted my memup 40G mp4 orizon and since I turned it on, the screen stays black. Can someone help me please?

Marseille · Answer

Memup has a lot of unsolvable technical problems and there will be no updates for Windows 7. They treated us like idiots at Memup. Just check the forums to see for yourself...

djo992 · Answer

Hi, I have a DDM Mediask LX series 1TB and for some time now it no longer works on my PC. When I connect it, it no longer appears, and when I try to use my desktop shortcuts, I get a message saying that Windows Explorer is not responding and must close. As a result, W.E. doesn't want to restart, and I have to disconnect the DDM for my PC to function normally.
The DDM displays without any issue on the TV screen and it reads all my compatible files that are already there.
I can't format it either on my PC or on another one (several attempts have been made on other PCs).

Is this what you call "not recognized by the PC"?
I have doubts about sending it for repair to avoid losing my data (some of which are WORK-related and VERY important).

Thank you for any help provided.

P.S.: PC configuration (laptop)

Operating system: Microsoft Windows Vista Home Edition (Service Pack 2)
Processor: Intel Pentium Dual Core inside
RAM: 3GB DDR2
Graphics card: NVIDIA GeForce 9200M GE
Motherboard: Wistron 3616

jim · Answer

Yes, no problem, you can count on it! I've had mine for 5 months... no problem!!!

occea · Answer

Hello

First, connect the two USB ends to the PC using the supplied Y-cable, preferably at the back of a desktop PC without plugging it into the power supply.

For a laptop, please disable power-saving management and restart; this feature can be found in the installed drivers of the PC (often visible as a battery icon at the bottom right of the taskbar) or alternatively in the screensaver settings in Windows (right-click on the desktop and then properties).

Best regards

techsupport@memup.com MEMUP Technical Support
www.memup.fr Customer Service: 0892 700 257

Erneststoser · Answer

Hey hey!!

I also have an issue with my DDM, Memup brand. Nothing serious but quite annoying: every time I transfer files from my computer (Mac) to the hard drive, it creates duplicate files.
For example: Dirty dancing and ._Dirty Dancing (don’t laugh at my tastes ^^)
knowing that the second one is unreadable! I’ve browsed through plenty of forums but haven’t been able to find an answer.

If someone could enlighten me, it would be much appreciated!

Erneststoser · Answer

Hello hello!!

I also have a problem with my DDM, Memup brand. Nothing serious but still quite annoying: every time I transfer files from my computer (Mac) to the hard drive, it creates duplicate files.
For example: Dirty dancing and ._Dirty Dancing (don't mock my taste ^^)
knowing that the second one is unreadable! I've searched through a lot of forums but couldn't find an answer.

If someone could enlighten me, that would be great!
(No one seems to care about my little issue =( )

Erneststoser · Answer

No? No one? Is it an echo I'm hearing or what?? ^^"

Memup multimedia hard drive

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