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HP Photosmart C7280 Printer Issue

pern1 Posted messages 3 Registration date   Status Member Last intervention   -  
pern1 Posted messages 3 Registration date   Status Member Last intervention   -
Hello,

I just replaced 2 cartridges on the printer (genuine HP cartridges), the HP software shows a full ink level for these colors, but as soon as I start printing, a message tells me that I need to replace the cartridges in question. I've restarted the computer, the printer, and nothing works!!!
Thanks to anyone who can help me before all this darn equipment ends up in the shredder!

Good evening
Configuration: Windows Vista Firefox 3.0.4

2 answers

  1.
    neogenesis Posted messages 5303 Status Contributor 530
     
    Good evening
    1) does the problem prevent document printing?
    2) you can try a cartridge cleaning (from the print panel, then under Settings or properties I'm not exactly sure)
    --
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    1. pern1 Posted messages 3 Registration date   Status Member Last intervention  
       
      Hello,

      I indeed can no longer print, and I have done the cleaning, but the problem is still there.
      Thank you for your response.
      0
      1. neogenesis Posted messages 5303 Status Contributor 530 > pern1 Posted messages 3 Registration date   Status Member Last intervention  
         
        Try to remove the cartridges, then reinsert them and finally restart the printer and the computer.
        --
        Google is your friend, think about it before posting!
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  2. pern1 Posted messages 3 Registration date   Status Member Last intervention  
     
    Thank you again for your response. I had also tried that, but nothing worked.
    I eventually completely uninstalled the printer and reinstalled it. It finally works.

    Thank you again.
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