HP Photosmart Printhead Alignment
GAIA
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Hello,
I replaced the cartridges in my HP PHOTOSMART printer, and the screen displays the message “cartridge alignment failed,” directing me to the user manual.
However, the manual doesn’t provide any further information. I carefully removed the cartridges and reinserted them, but nothing works. The print page shows that the cartridges are not aligned.
Printing my documents is possible, but I’m afraid it might damage the print head... I should specify that I am indeed using genuine HP cartridges and not compatible ones...
Thank you for your help.
I replaced the cartridges in my HP PHOTOSMART printer, and the screen displays the message “cartridge alignment failed,” directing me to the user manual.
However, the manual doesn’t provide any further information. I carefully removed the cartridges and reinserted them, but nothing works. The print page shows that the cartridges are not aligned.
Printing my documents is possible, but I’m afraid it might damage the print head... I should specify that I am indeed using genuine HP cartridges and not compatible ones...
Thank you for your help.
Configuration: Windows Vista Internet Explorer 7.0