HP Photosmart Printhead Alignment
GAIA
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LB -
LB -
Hello,
I replaced the cartridges in my HP PHOTOSMART printer, and the screen displays the message “cartridge alignment failed,” directing me to the user manual.
However, the manual doesn’t provide any further information. I carefully removed the cartridges and reinserted them, but nothing works. The print page shows that the cartridges are not aligned.
Printing my documents is possible, but I’m afraid it might damage the print head... I should specify that I am indeed using genuine HP cartridges and not compatible ones...
Thank you for your help.
I replaced the cartridges in my HP PHOTOSMART printer, and the screen displays the message “cartridge alignment failed,” directing me to the user manual.
However, the manual doesn’t provide any further information. I carefully removed the cartridges and reinserted them, but nothing works. The print page shows that the cartridges are not aligned.
Printing my documents is possible, but I’m afraid it might damage the print head... I should specify that I am indeed using genuine HP cartridges and not compatible ones...
Thank you for your help.
Configuration: Windows Vista Internet Explorer 7.0
7 réponses
To bypass the alignment and the failure message, here’s a simple action to take on the printer: Press and hold the Setup button, then press the Enter button.
chantal
there is no enter button
LB
Thank you very much, I was able to access the menu, but how can I reset it so that it returns to the initial state HP Officejet 4610?