Orange TV decoder - time change : CCM

Réponse 1 / 20

Techno92160

I advise you as a professional:

You need to have your TV codes!

Please use your remote control. Your decoder should be on. Press the menu button followed by yellow then blue (in quick succession)
You will then see a blue screen labeled "hotline". Use the directional arrows to select "Clear cookies" and then press "OK". Next, choose "restart".
When restarting, make sure to wait until the decoder displays the time.
Please use your remote control to turn on your decoder. Wait...
You will be prompted for authentication. Confirm the message by pressing "OK". Enter your 10-digit "TV ID" code and then "OK". Then enter your confidential code and "OK". Done, the current time is displayed on the decoder!

This procedure effectively logs you out properly from the Orange equipment managing your decoder and logs you back in. The time is provided by the network........

Passy

Thank you very much for your email.

I just needed to restart and the time has changed correctly!

flofleur66

Good evening,

I followed your procedure, but after restarting, I was never asked for any code again, and now I have no channels. The decoder takes forever to reset and turn off, and when I turn it back on, I can see it's searching, but I end up with a black screen. I'm really frustrated; I should have left the old settings because now I have no digital TV since my decoder isn't working anymore.
Unfortunately, I can't call customer support as it costs me too much... What should I do?

Florence

Réponse 2 / 20

Alma.187

Hi,

I have another solution that's a bit simpler.
1- Turn on the decoder
2- Press and hold the ON/OFF button on the decoder until a dot appears.
3- Release and wait for it to resynchronize
4- There you go, it's on time

There you go
See you later

CR

If this solution worked every time, it would be great, but I had to use the other method to be on time!

delf

thank you very simple and very practical

mamo

Thank you, that works like this.

utilisateur orange

Thank you! Simple and quick!

skuehn2001

Well, simple and quick, however the appearance of the dot can take 20 to 30 seconds. Thank you.

Réponse 3 / 20

FRANCIS

Hello, I just unplugged and replugged my Orange SAGEM decoder---
---The time display reset automatically---

Réponse 4 / 20

Phil

Just unplug the decoder and plug it back in... no need to touch the other devices.

Réponse 5 / 20

chlelette Posted messages 184 Registration date Status Membre Last intervention 21

Does anyone have the same problem?
--
The clearer the question, the more precise the answer!

Réponse 6 / 20

marine89

same issue, I didn't touch anything and 2 days later it set itself to the right time!

Réponse 7 / 20

tikif Posted messages 35 Status Membre 7

Hi, mine set itself to the right time, that's weird!

Réponse 8 / 20

chlelette Posted messages 184 Registration date Status Membre Last intervention 21

He should have updated himself too; that's the problem. I really hope that not everyone has the same issue!
--
The clearer the question, the more precise the answer!

flu38300

Hi, I have the same problem, my decoder refuses to update the new time... did you get a response from anyone?

Réponse 9 / 20

chlelette Posted messages 184 Registration date Status Membre Last intervention 21

In fact, it was another resident of my building who had exactly the same problem who gave me the solution. So, you need to unplug everything: the TV decoder and then the Livebox (power + ADSL). Next, you should first plug the Livebox back in and wait for the lights to turn green. Then plug the decoder back in and wait for it to reset. There you go, it worked for me, I hope it helps solve the problem.
--
The clearer the question, the more precise the answer!

alain

This operation is enough!!
http://assistance.orange.fr/le-changement-d-heure-avec-votre-decodeur-tv-d-orange-3752.php

Dust

And what if we end up with a --:-- instead of the time after a simple reboot of the decoder...?
I'm fed up with Orange's equipment.
I don't want to call them, to always deal with the same issues.
(Fiber + decoder and last generation box, which means 3 years behind)

Réponse 10 / 20

yaya du 73

Hello, I have the same problem, I can’t set the winter time. Does anyone have the solution, other than unplugging everything?

Réponse 11 / 20

Alien

Hello,

Yes, the procedure works well, thank you very much.

However, I find it unfortunate that the change does not happen automatically.

Best regards.

le sauveur sauvé

Thank you!! That's awesome, you are great!

Réponse 12 / 20

narbonnaisdu42

You're a boss!!! Thank you

Réponse 13 / 20

ozinia

Thank you, it worked, I'm happy.

Réponse 14 / 20

caribouse

Indeed, this manipulation works well... Except that every 3 or 4 days, the decoder starts showing the time as +1 again... It's still very annoying, what is the cause (I am addressing the pros of course ;-) )

Réponse 15 / 20

clement

Techno92160

Thank you!

We need more professionals like you
Simple, clear, and precise

and on top of that, it works perfectly
;D

Réponse 16 / 20

gaetan14

je te remercie

Réponse 17 / 20

Barraud

My Orange TV did not automatically switch to daylight saving time. I unplugged all the devices (TV, decoder, DVR, Livebox) for an hour. Once reconnected, the Orange decoder still shows winter time while the other devices switched to daylight saving time last night. What should I do?

Réponse 18 / 20

chrissy

bingo!!!!! thank you very much :-)))

Réponse 19 / 20

philippe

Thank you very much!!!

Réponse 20 / 20

Angelique

Code S04
I'm despairing

Orange TV decoder - time change

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