Cartridge alignment issue

gégédufanget Posted messages 4 Status Member -  
jmarion3 Posted messages 49484 Registration date   Status Contributor Last intervention   -
Hello and thank you for helping me solve the following problem:
After changing the cartridges, my printer keeps realigning the cartridges every time it's turned on (and this is unsuccessful) without affecting the subsequent prints.
I was advised to scan the test obtained, but that was also unsuccessful... should I change the cartridges? Thank you.

5 answers

gégédufanget Posted messages 4 Status Member
 
Hello and thank you for the quick response... The printer is an HP C4100 Vivera, the computer is an HP Pavilion VISTA, and the message displayed by the printer is "Load white paper, press OK to start alignment."
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