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Freewave mouse

havane -  
 flo -
Hello,

I bought a FREEWAVE wireless mouse and I don’t know how to set it up.
I saw on the forum that others had the same problem. Have you solved it?
Thank you for your responses
Configuration: Windows XP Internet Explorer 7.0

13 réponses

Réponse 1 / 13
tony
 
Hello, I read all your solutions but I don't have a button on my receiver.
11
flo
 
On my wireless mouse, you need to
- first take out the USB receiver by pressing on the back of the mouse,
- plug this USB key into the computer,
- then press with a pencil tip on the tiny button on the top of the USB key: it starts to blink slowly
- immediately press with a pencil tip on the tiny button located underneath the mouse: the USB key starts to blink rapidly, indicating it has recognized the mouse
- click with the mouse: ...the mouse works.
0
Réponse 2 / 13
babar
 
I am on Vista, indeed you need to press the two small buttons, one on the USB key (receiver) and the other underneath the mouse, then restart the computer and it works perfectly

BABAR,
1
endetresse
 
Thank you for the response, I tried 2 buttons and my mouse is working, thanks.
0
lamiss > endetresse
 
Hello, my mouse isn't working. I've tried pressing both buttons but it doesn't work.
Have you done something to make your mouse work?
Please, I would like an answer as soon as possible because it’s really frustrating not to know how it works.
Thank you in advance.
0
havane > lamiss
 
Hello,
yes, you just need to press the 2 buttons. Have you tried restarting your computer afterwards?
That should be enough to make it work.
0
Réponse 3 / 13
Deel
 
Hello,

My mouse works fine, I can use it. However, when I plug the small cable into the USB port, my PC doesn't recognize it; I'm on Vista and I would like to know if you have the solution, please? =)
Thank you.
1
phbdu60
 
I think it's normal Deel
The cable only serves as a "power outlet" to recharge the mouse, so it is not recognized by Vista. Only the USB2 transmitter is recognized and it must always be plugged in to use the mouse.
Best regards.
0
Réponse 4 / 13
jhf3
 
I have a Freewave mouse Model: DS-2301
There is no small button on the USB receiver-transmitter. Under the mouse, there is a power button and a DPI button.
My mouse does not work with either Windows 7 or XP! On the Freewave website, there is nothing but ads for their products but no help!
Help!
1
anonyme
 
me too, yet I really need it after my mouse suddenly stopped working, I bought this one, I put in new batteries and it doesn't work!!! I plug it in, unplug it, it doesn't connect!!! HELP ME!!!!
0
anonyme > anonyme
 
I succeeded, I connected my mouse just with the small dongle but not with the wire... it works wirelessly but with the wire I'm looking for a problem with the sensor... no idea...
0
jhf3 > anonyme
 
Hi Anonymous,
What type of mouse do you have? Mine is a DS-2301 model. That is to say, it is a wireless mouse. The included retractable USB cable is used to charge the two batteries included and not to operate the mouse.
I’m trying to get information by contacting Freewave at the address info@freewave.fr
0
Réponse 5 / 13
robindesbois
 
Hello, like you, my Freewave mouse does not work with Vista.
I can't install it. I haven't found any drivers on the internet.
The computer doesn't even recognize it and of course there's no Freewave site.

Does anyone have a solution? Thanks.
0
Réponse 6 / 13
havane
 
Hello,

Actually, I succeeded: there is a tiny button on the receiver and another one under the mouse. Just press both and it works!

Good luck.
0
benkindagozo
 
Thank you very much, Havana.
On that note, Happy Holidays to everyone.
0
chikita
 
But what mouse model do you have because I don’t see the two buttons…
0
Réponse 7 / 13
MatMat
 
I followed your advice:
- pressing the buttons (receiver and mouse)
- restarting

It doesn't work. The mouse detects the presses and movements well. The lights on the receiver and the mouse are on (they're not flashing).

I'm on Vista, but you probably guessed that !!!!

HELP !
0
Réponse 8 / 13
jhf3
 
Here is Freewave's response:

Dear Sir,

It is preferable to return the mouse.

Thank you

And Happy New Year
----- Original Message -----
From: jhf3
To: Eric Bouniol Freewave
Sent: Monday, January 04, 2010 11:10 PM
Subject: Re: Laser mouse Model: DS-2301

Yes, my mouse batteries have been charged; I even tried with AAA LR03 1.5V batteries. Nothing works. Moreover, if my mouse were not charged, as you say, I think the LED located under the wheel would not blink for a few seconds (5 seconds on the clock). From what I can see, I am not the only one complaining about the non-functioning of my mouse (see: https://forums.commentcamarche.net/forum/affich-8229633-souris-freewave#2009-12-27%2013%3A02%3A55). Should I return it to my vendor? Or is there a solution?
Thank you for your prompt reply.
0
Réponse 9 / 13
jhf3
 
The end of the matter.
I returned my mouse to my retailer along with the email from Freewave, who took it back without difficulty, and I replaced it with a Logitech mouse, less smart, but it worked the first time.
For anyone having issues with their Freewave mouse, I recommend doing the same—not necessarily opting for a Logitech, but perhaps another brand that works.
Hi everyone and good luck.
0
Réponse 10 / 13
ned
 
With Windows 7 it works very well, the mouse installed itself, so I don't know why it's not working. I just plugged in the USB key and it works, so that's it.
0
Réponse 11 / 13
flo.g
 
For the mouse model DS 22-28, you need to simultaneously press with a pen on the button underneath the mouse and on the small button of the connector.
0
Réponse 12 / 13
golden93170
 
Hello, I have a Freewave DS-2128 wireless mouse that works perfectly but only when the cable connecting the mouse to a power source is plugged in.
This means that when the mouse is on its own, that is, not connected to any equipment, it doesn't respond, and the red light doesn't come on.
I want to mention that I don’t have the cable that came with it, but I have a similar one, basically the standard cable that charges your PS3 and your controller.
And I think my mouse is not charging, that’s the problem.
0
Réponse 13 / 13
patsy
 
Hello, I have the same issue, the USB key is recognized but my mouse doesn't turn on anymore. I changed the rechargeable batteries and it's the same, when I plug it in: nothing.
Does anyone have a solution because it was working very well before!
0