probleme virus et poste de travail Fermé

Question

Bonjour,

Voila, je suis nouveau venu, et j'ai besoin d'un coup de main.
Depuis 2 jours il m'est impossible d'ouvrir le poste de travail et donc d'acceder aux disques durs.
J'ai fait une analyse kaspesky en ligneque à découvert quelques problèmes dont voici le rapport :
je ne sais pas quoi faire de ce rapport, de plus avez vous une solution pour mon poste de travail

MERCI DE VOTRE AIDE !


Infected Object Name Virus Name Last Action 
C:\Documents and Settings\bseu\Application Data\Roxio\MediaManager9\Album.ldb  Object is locked  skipped  
 
C:\Documents and Settings\bseu\Application Data\Roxio\MediaManager9\Album.psod  Object is locked  skipped  
 
C:\Documents and Settings\bseu\Cookies\index.dat  Object is locked  skipped  
 
C:\Documents and Settings\bseu\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat  Object is locked  skipped  
 
C:\Documents and Settings\bseu\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat  Object is locked  skipped  
 
C:\Documents and Settings\bseu\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG  Object is locked  skipped  
 
C:\Documents and Settings\bseu\Local Settings\Historique\History.IE5\index.dat  Object is locked  skipped  
 
C:\Documents and Settings\bseu\Local Settings\Historique\History.IE5\MSHist012008060620080607\index.dat  Object is locked  skipped  
 
C:\Documents and Settings\bseu\Local Settings\Temp\~DF2AEE.tmp  Object is locked  skipped  
 
C:\Documents and Settings\bseu\Local Settings\Temp\~DF73E6.tmp  Object is locked  skipped  
 
C:\Documents and Settings\bseu\Local Settings\Temp\~DFB226.tmp  Object is locked  skipped  
 
C:\Documents and Settings\bseu\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat  Object is locked  skipped  
 
C:\Documents and Settings\bseu\Local Settings\Temporary Internet Files\Content.IE5\index.dat  Object is locked  skipped  
 
C:\Documents and Settings\bseu\Mes documents\Mes fichiers reçus\Install_MessengerSkinner.zip/Msgskinner_setup.exe  Infected: not-a-virus:AdWare.Win32.NaviPromo.aw  skipped  
 
C:\Documents and Settings\bseu\Mes documents\Mes fichiers reçus\Install_MessengerSkinner.zip  ZIP: infected - 1  skipped  
 
C:\Documents and Settings\bseu\NTUSER.DAT  Object is locked  skipped  
 
C:\Documents and Settings\bseu
tuser.dat.LOG  Object is locked  skipped  
 
C:\Documents and Settings\LocalService\Cookies\index.dat  Object is locked  skipped  
 
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat  Object is locked  skipped  
 
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG  Object is locked  skipped  
 
C:\Documents and Settings\LocalService\Local Settings\Historique\History.IE5\index.dat  Object is locked  skipped  
 
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat  Object is locked  skipped  
 
C:\Documents and Settings\LocalService\NTUSER.DAT  Object is locked  skipped  
 
C:\Documents and Settings\LocalService
tuser.dat.LOG  Object is locked  skipped  
 
C:\Documents and Settings\NetworkService\Cookies\index.dat  Object is locked  skipped  
 
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat  Object is locked  skipped  
 
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG  Object is locked  skipped  
 
C:\Documents and Settings\NetworkService\Local Settings\Historique\History.IE5\index.dat  Object is locked  skipped  
 
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat  Object is locked  skipped  
 
C:\Documents and Settings\NetworkService\NTUSER.DAT  Object is locked  skipped  
 
C:\Documents and Settings\NetworkService
tuser.dat.LOG  Object is locked  skipped  
 
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\logs\sw_ae-20080606-203111.log  Object is locked  skipped  
 
C:\Program Files\Alwil Software\Avast4\DATA\aswResp.dat  Object is locked  skipped  
 
C:\Program Files\Alwil Software\Avast4\DATA\Avast4.db  Object is locked  skipped  
 
C:\Program Files\Alwil Software\Avast4\DATA\log\AshWebSv.ws  Object is locked  skipped  
 
C:\Program Files\Alwil Software\Avast4\DATA\log\aswMaiSv.log  Object is locked  skipped  
 
C:\Program Files\Alwil Software\Avast4\DATA\log
shield.log  Object is locked  skipped  
 
C:\Program Files\Alwil Software\Avast4\DATA\log\selfdef.log  Object is locked  skipped  
 
C:\Program Files\Alwil Software\Avast4\DATAeport\Protection résidente.txt  Object is locked  skipped  
 
C:\Program Files\MultiMedia France Toolbar\MultiMedia - Installer.exe/data0015/data0005  Infected: not-a-virus:AdWare.Win32.Shopper.l  skipped  
 
C:\Program Files\MultiMedia France Toolbar\MultiMedia - Installer.exe/data0015  Infected: not-a-virus:AdWare.Win32.Shopper.l  skipped  
 
C:\Program Files\MultiMedia France Toolbar\MultiMedia - Installer.exe  NSIS: infected - 2  skipped  
 
C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data\master.mdf  Object is locked  skipped  
 
C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data\mastlog.ldf  Object is locked  skipped  
 
C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data\model.mdf  Object is locked  skipped  
 
C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data\modellog.ldf  Object is locked  skipped  
 
C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data	empdb.mdf  Object is locked  skipped  
 
C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data	emplog.ldf  Object is locked  skipped  
 
C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\LOG\ERRORLOG  Object is locked  skipped  
 
C:\System Volume Information\MountPointManagerRemoteDatabase  Object is locked  skipped  
 
C:\System Volume Information\_restore{80884440-C550-4750-9C34-939CAF0BB656}\RP805\change.log  Object is locked  skipped  
 
C:\WINDOWS\Debug\PASSWD.LOG  Object is locked  skipped  
 
C:\WINDOWS\Downloaded Program Files\UERSV_0001_N91S2108NetInstaller.exe  Infected: not-a-virus:Downloader.Win32.WinFixer.o  skipped  
 
C:\WINDOWS\SchedLgU.Txt  Object is locked  skipped  
 
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log  Object is locked  skipped  
 
C:\WINDOWS\Sti_Trace.log  Object is locked  skipped  
 
C:\WINDOWS\system32\CatRoot2\edb.log  Object is locked  skipped  
 
C:\WINDOWS\system32\CatRoot2	mp.edb  Object is locked  skipped  
 
C:\WINDOWS\system32\config\Antivirus.Evt  Object is locked  skipped  
 
C:\WINDOWS\system32\config\AppEvent.Evt  Object is locked  skipped  
 
C:\WINDOWS\system32\config\default  Object is locked  skipped  
 
C:\WINDOWS\system32\config\default.LOG  Object is locked  skipped  
 
C:\WINDOWS\system32\config\Internet.evt  Object is locked  skipped  
 
C:\WINDOWS\system32\config\SAM  Object is locked  skipped  
 
C:\WINDOWS\system32\config\SAM.LOG  Object is locked  skipped  
 
C:\WINDOWS\system32\config\SecEvent.Evt  Object is locked  skipped  
 
C:\WINDOWS\system32\config\SECURITY  Object is locked  skipped  
 
C:\WINDOWS\system32\config\SECURITY.LOG  Object is locked  skipped  
 
C:\WINDOWS\system32\config\software  Object is locked  skipped  
 
C:\WINDOWS\system32\config\software.LOG  Object is locked  skipped  
 
C:\WINDOWS\system32\config\SysEvent.Evt  Object is locked  skipped  
 
C:\WINDOWS\system32\config\system  Object is locked  skipped  
 
C:\WINDOWS\system32\config\system.LOG  Object is locked  skipped  
 
C:\WINDOWS\system32\drivers\sptd.sys  Object is locked  skipped  
 
C:\WINDOWS\system32\h323log.txt  Object is locked  skipped  
 
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR  Object is locked  skipped  
 
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP  Object is locked  skipped  
 
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER  Object is locked  skipped  
 
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP  Object is locked  skipped  
 
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP  Object is locked  skipped  
 
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA  Object is locked  skipped  
 
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP  Object is locked  skipped  
 
C:\WINDOWS\Temp\JET58A.tmp  Object is locked  skipped  
 
C:\WINDOWS\Temp\Perflib_Perfdata_5e0.dat  Object is locked  skipped  
 
C:\WINDOWS\Temp\Perflib_Perfdata_6bc.dat  Object is locked  skipped  
 
C:\WINDOWS\Temp\_avast4_\Webshlock.txt  Object is locked  skipped  
 
C:\WINDOWS\wiadebug.log  Object is locked  skipped  
 
C:\WINDOWS\wiaservc.log  Object is locked  skipped  
 
C:\WINDOWS\WindowsUpdate.log  Object is locked  skipped  
 
F:\System Volume Information\MountPointManagerRemoteDatabase  Object is locked  skipped  
 
Scan process completed.

Utilisateur anonyme · Answer

Salut alors désinstalle tous tes logiciel de sécurité. Et installe AntiVir,Malwarebytes Anti-Malware,Ccleaner et active le pare-feu XP.(ou installe un pare-feu plus efficace comme Kerio).

AntiVir: https://www.01net.com/outils/telecharger/windows/Securite/antivirus-antitrojan/fiches/tele13198.html
Tutoriel AntiVir: https://www.malekal.com/avira-free-security-antivirus-gratuit/

Malwarebytes Anti-Malware: http://www.malwarebytes.org/mbam/program/mbam-setup.exe
Tutoriel Malwarebytes Anti-Malware: https://forum.pcastuces.com/malwarebytes_antimalwares___tutoriel-f31s3.htm

Ccleaner: https://www.01net.com/outils/telecharger/windows/Utilitaire/nettoyeurs_et_installeurs/fiches/tele32599.html
Tutoriel Ccleaner: https://www.vulgarisation-informatique.com/nettoyer-windows-ccleaner.php (Tu l'installe sans la bare d'outil Yahoo)

Kerio: https://www.01net.com/outils/telecharger/windows/Securite/firewall/fiches/tele22418.html
Tutoriel Kerio: https://forums.cnetfrance.fr

PS: TU LES INSTALLES SEULEMENT ET TU NE FAIS PAS D'ANALYSE. TU FAIS UNE MISE A JOUR A ANTIVIR ET MALWAREBYTES ANTI-MALWARE.

Oumougabo · Answer

Je n'arrive pas à ouvrir les dossiers avec poste de travail. Je suis obligé de passer par Windowsexplorer.
Merci du coup de main. Je dispose d'un Kaspersky Internet Security 7 mis à jour, si c'est un virus, il n'est pas détecté. Je soupconne un fichier corrompu sans savoir lequel.
Encore une fois merci de votre aide

Probleme virus et poste de travail

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