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Bluetooth Issue Samsung SBH500...

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El Diablo -  
 Bilel -
Hello everyone, I have a little problem...
I just acquired a Samsung U600 and at the same time the Samsung SBH500 headset!
I charged my headset until the light turned blue, so I unplugged it and turned it on.
So far, nothing unusual, until I searched for Bluetooth devices with my phone, which didn't detect anything...
No matter what I do, it doesn't detect it, even after turning them back on (the phone and headset...)!

If anyone has a solution to this problem... because at €49 for the headset, it's a bit heavy...

Thanks in advance!

23 answers

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  1. sacha67 Posted messages 565 Status Member 174
     
    1 When you turn on the headset, you need to hold the button for 15 seconds, the headset light stays blue without blinking.
    2 With your phone, search for Bluetooth devices, once you find your headset, the code is 0000.

    --
    When it works, don't touch it!
    It's often when we touch it that problems start...
    XP Pro SP2 Fujitsu Amilo 1818
    13
    1. joce
       
      Hello. Thanks a lot for this problem. The headset almost ended up in the trash... Definitely a big headache though...
      0
    2. Max
       
      Thank you for this response. I had given up using my headset for 6 months because of this issue. Thanks to you, this problem is resolved!
      Thank you very much.
      0
    3. djeminhio
       
      Awesome, thank you so much for your help!!
      0
    4. ronaldsupermec
       
      THANKS man, your advice helped me too. I can't believe I almost threw away my second one!!
      0
    5. Baklawa
       
      Thank you very much for this advice.
      0
  2. jean
     
    Indeed, my method works. I also thought the headset was defective.

    Method:

    The headset is off:

    1 - Press the button representing a phone in the center of the right earpiece.
    2 - While holding this button, turn on the headset.
    3 - The sync happens in a maximum of 4 seconds.
    6
    1. tonykarnatsao
       
      Nothing more to say, it's perfect!
      0
    2. Mikl971
       
      Thank you
      this tutorial allowed me to pair my MACBOOK PRO and my SGH650.
      0
    3. G-art
       
      Same for my Xperia X10, I'm saved
      my Philips battery died today, so it works with the jack but I can’t control the headset anymore, and working in the vineyards it’s a bit of a hassle. The only downside of the SBH 500 is that with my dreadlocks, the headset is less practical to wear lol thanks man.
      0
    4. Romancia GODONOU
       
      Top, top, top. It works.....thank you.
      0
    5. Romancia GODONOU
       
      Top, top, top. It works.....thank you.
      0
  3. Galou201
     
    Hello everyone,
    Well, after a lot of time and research about the drivers for the Samsung SBH500 Bluetooth headset, I finally found the solution.

    And it works on all OS (including Windows seven 32 & 64 bits).

    You just need to go to this link: [url]https://www.broadcom.com/support/bluetooth[/url] and download the file.

    Start the installation and let it complete.
    Set up Windows to recognize it as an audio device (control panel, sound,...).

    And that’s it.

    I hope this helps some of you ;)
    4
    1. Ludé
       
      Thank you Galou,

      Thanks to you I finally managed to use my SBH500 on my PC. It's awesome! Too bad it takes so long to figure it out.
      0
    2. franz
       
      an idea for mac users?
      ;-) thank you
      franz
      0
      1. Jowss > franz
         
        Hello everyone, well good evening x) well I got this stereo headset given by SFR when I bought my Samsung Player Star, so I connected it and everything... everything works call with the button and all Play/pause one thing is off which is quite annoying is that there’s no sound when I call or when I listen to music however when I make or receive a call they can hear me but not vice versa. Can someone help me? :)
        0
  4. Yannsolo54
     
    Hello everyone!

    As a happy owner of a U600 and a SBH500... I have tried your methods and nothing works, let me explain

    The hands-free works, I can pair my phone, but for playing mp3s... when I want to start playback through the Bluetooth Stereo headset, the menu stays on [Main]SamsungSBH500, I can press select, but nothing happens!

    Can anyone help me?

    Thank you
    2
    1. blueman
       
      [quote]The hands-free function works, I can pair my phone, but for MP3 playback... when I want to play via Bluetooth Stereo headset, the menu stays on [Main]SamsungSBH500, I can press select, but nothing happens! [/quote>

      I have the same problem with the U600 (and player style), whether with a Bluetooth headset or an earbud.

      When we select "play via Bluetooth headset", the phone finds the headset, but when we select it, it just switches between "stereo headset" and "[main]stereo headset".

      If anyone knows how to do it, thank you.
      0
    2. elmath
       
      I have the same problem with the MP3 player; I can call but cannot listen to music.
      0
  6. emerito
     
    Hello
    I just bought the Samsung SBH 500 to connect with my Nokia 6086 because I was told that for the radio, you need a stereo Bluetooth (according to a seller, but not a technician)
    However, despite the connection (I can listen to music and make calls), I can't get the radio
    Does anyone have a solution
    Or did I get tricked?
    Thanks in advance
    1
    1. sbh500 user
       
      Small clarification for some: in order to listen to the radio, you need a wired headset, which is essential as it serves as a reception antenna. The salesperson who would offer you a Bluetooth headset for this specific use would either be quite foolish or a real scammer, your choice... :)
      0
      1. Emerito > sbh500 user
         
        Thank you for the response regarding the radio
        indeed, a young member of my team explained the issue with the antenna
        but I confirm that the seller in this store told me that a stereo one was needed and wanted to sell me one for €120 last year, which I found expensive
        and this year at €50 I didn't hesitate
        however, if I plug in a wired earphone (actually just the jack if I can find the broken ones) do you think it will work?
        thank you
        otherwise the connection method works well on my Nokia 6086 and also on my laptop (to listen to the radio at my workplace up to 10m)
        0
  7. El Diablo
     
    Thank you for the response, I tried but it still doesn't work...
    It plays the music normally as if the headphones weren't connected, and I can't access anything from the headphones (phone, mp3...)
    Yet it is properly connected!
    Maybe there's something else to validate on the phone?

    (I turned on the headphones by holding the phone button, connected to them, put on an mp3 and it plays through the speakers and not the headphones, the headphones start blinking a few seconds after I release the button...)
    0
    1. El Diablo
       
      It's all good, I found the "problem", which wasn't one.
      I'll explain for those who struggled like me (you never know :p):

      - Turn on the headset by holding down the "phone" button.
      - On your phone, go to menu, applications, bluetooth, my devices, search for new devices, find the Samsung SBH500, code 0000, and connect.
      - The "bluetooth headset" icon will then appear.
      - Choose the music you want to listen to, hit "Stop" (down arrow), then "Play via...". Click on "Bluetooth headset" then Samsung SBH500.
      - That's it, the music is playing through the headset!

      Hoping to have helped a few of you!

      See you later! :p
      0
    2. CB > El Diablo
       
      YIIIIIIIIIIPEEEEE !!!

      THANK YOU SO MUCH, I really struggled with this powa!!!

      bye
      (what you did is awesome)

      CB
      0
    3. bigboss > El Diablo
       
      Thank you for your advice, it's cool. Too much headache with the SBH 500.
      0
    4. foxy1629 > El Diablo
       
      Thank you for the decryption. Reading the notice of this cursed headset, I could have sworn it was defective.
      0
    5. luna > El Diablo
       
      Hi! If you have another solution for me, I would be grateful. I have the SBH500 and I tried to listen to the music from my phone using your method, but it didn't work! On my J600, there’s no "play via..." option, and I tried with the method from the manual but nothing. And if anyone has a solution, thanks for sharing it on the forum.
      Thanks in advance.
      0
  8. elgibon Posted messages 1 Status Member
     
    Hello,
    I just read your issue, and I thank you for raising it because I just ordered the SBH500 myself an hour ago :)...
    Firstly: I would like to know if the method raised by "El diablo" worked for everyone.
    And secondly: What do you think of the headset: sound quality, sound power, etc.?
    Thank you for responding
    Best regards
    Nicolas.
    0
  9. luna
     
    Hello everyone, I also just bought the SBH 500 PB and I'm having trouble switching my music to the headset. I've tried everything, even your method, and nothing works.
    PS: my phone is a Samsung J.
    HELP ME PLEAAAAASE!!!!!!!!!!!!!!!
    0
    1. Fabienst
       
      Hello,

      You just had to follow the method provided by sacha67 in the first response... with the slight nuance...

      That you need to hold down the phone button before even turning on the headset, then keep it pressed until the light stays on solid blue... you have a few seconds to search for the device from your mobile,

      For example, for the U700 the function is found in:

      Menu/Settings/Network/Bluetooth/My devices/Search for new device

      Then type (when prompted by the mobile) 0000

      And it's in the box ;-)
      0
    2. YOYO > Fabienst
       
      TOO STRONG THANKS TO YOU I SUCCEEDED THANK YOU VERY MUCH
      HOW I'VE BEEN STRUGGLING IS UNIMAGINABLE
      0
    3. Razovski Posted messages 1 Status Member > Fabienst
       
      Fabienst, a big thank you to you for solving the connection issue between a mobile phone and the Samsung SBH 500 headset.
      Like everyone else, I had a lot of trouble connecting it with my PlayerStyle and I even prepared my return package and contacted customer service until I pushed my search further and stumbled upon this forum with your article! So thank you again, and if one day I can return the favor...
      0
    4. Atatouille > Fabienst
       
      you're too strong
      a thousand thanks
      0
    5. CALOU85 and 1SANGC > Fabienst
       
      Thank you Fabien,
      we also struggled to connect this headset with a LG KC910 mobile phone.
      Everything works great now.
      Thank you very much for your help. Bye
      0
  10. koocunu
     
    Hello everyone,

    It's crazy what problems this wonderful headset can pose, like you "El Diablo", with my u600, I struggled to get the sbh500 working, but thanks to you, that nightmare is in the past!!! ;-)

    But today, I'm also reaching out to anyone who can tell me if it's possible to listen to the radio through my headset as a Samsung u600 owner??? :-)
    0
  11. PowerS
     
    Hello, I have the same problem with the SGH ZV40 phone. The hands-free works very well but it's impossible to have music on the headset. Does anyone have a solution?
    Thanks in advance.
    0
    1. samfiloutre
       
      Hello!

      I bought that famous Bluetooth headset, and I have the same mobile as you!
      Not having seen a second request from you, I figured you had finally found the solution, and I humbly ask you to share it with me (if you know it), as I'm about to merge that ****** headset with the wall.

      Thanks a lot in advance!
      0
      1. emerito > samfiloutre
         
        Regarding the radio, I gave up because
        you need a wired headset (which acts as an antenna)
        otherwise, for the rest, it works following the described method
        but it is very fragile
        best regards
        0
  12. agathe
     
    Thank you so much, it really helped my boyfriend, thanks for your help!!!
    0
  13. n0pvz
     
    I have had this headset for 2 days now. I managed to connect it to my phone (Samsung G600).

    However, I have a few small problems...
    - The headset disconnects by itself from the phone after 30 seconds; is this normal?
    - When I receive a call, I can only answer it from my phone, and I have to manually send the call to the headset after answering on the phone.

    If anyone has a solution to these problems, I would appreciate it...
    0
    1. Atcham
       
      I have the same problem, please help me!! It disconnects by itself!!
      0
  14. fodshag
     
    Moi aussi, je viens d'acheter un casque SBH500 que j'ai adapté à mon mobile Nokia 6058. Actuellement, j'écoute de la musique via mon casque et je vous écris. Jusqu'à présent, tout marche à merveille, c'est juste qu'à l'heure, à force de passer de la musique en musique depuis le casque, il s'est déconnecté. Donc, il a fallu que je recherche dans les équipements reliés pour pouvoir écouter à nouveau de la musique. Si quelqu'un a une petite idée de ce léger désagrément, mais une chose est sûre, il ne faut pas paniquer, chaque petit problème a une solution. Parce que moi aussi, j'ai eu du mal à connecter mon casque au début, comme vous tous présents sur ce forum d'ailleurs. Merci de répondre à ma petite question. Fouad, c'est mon nom.
    0
  15. timo
     
    Here, I bought a ptbl U600 too and a PULSAR 590E headset, and when I connect it, it works fine, but when I try to play through the Bluetooth stereo headset and click on the name of the headset, it adds [Main] in front but nothing happens. If I click again, it just removes the Main, and if I go back while leaving it on Main, then playback happens somehow from the phone and not from the headset...

    Please respond quickly, it’s starting to annoy me^^
    0
    1. timo
       
      So I found a solution that simply involves "listening via Bluetooth earphones" and it works perfectly^^
      0
  16. Safiir69
     
    I thank you, I also thought my headset was defective but NO. Why didn't the Samsung manual explain this method to us!
    0
    1. Julien
       
      Thank you very much for your responses, which also helped me not to return this product to the sender!

      However, we lament the pitiful level of the manual.

      A small clarification regarding some "remedies" that were proposed: the maintenance of the "phone" button must be done before turning the device "ON". In clear terms, you need to keep the button pressed, and switch it to "ON" while continuing to hold it. After a while, it turns solid blue (without flickering).

      Thank you again and best wishes.
      0
  17. whiteG
     
    Hello everyone, here's my problem: I bought a Samsung Player Style and the Samsung headset SBH500.
    I managed to connect it without any problems to my phone, but unfortunately my phone can no longer pick up the network. So I looked for the SBH500 manual to disconnect the headset from the phone (because I’m going to take my phone to the repair service, and if they replace it I won’t be able to reconnect the headset as it’s a unique connection). Thanks for your help.

    whiteG
    0
  18. tobby51 Posted messages 1 Registration date   Status Member Last intervention  
     
    Hello, I have a similar problem but on my Acer 8930 laptop. The headset is detected but no sound is produced. I don't know what to do. If someone could tell me the steps to follow, it would be nice. Thank you in advance.
    0
    1. carllewis
       
      Same thing, I managed to connect my headset with the HTC pro, but impossible with my PC (Sony). It recognizes the headset, I can even control play and stop for the mp3s, but the sound always comes out of the speakers, not through the headset; frustrating...
      0
  19. Neutron90
     
    carllewis, in your sound and audio device settings, make sure that for playback and recording the correct device is selected, namely your Bluetooth headset and not your sound card.
    0
  20. admovitch
     
    Je vous skiff
    en plus j'allais le vendre pour comment je n'arrivais pas à le faire marcher.
    0
  21. manouche
     
    Hello everyone... my girlfriend had trouble with the same headset and actually to start the search for the headset, you need to hold down the phone button on the headset and then turn on the headset... while continuing to hold the phone button on said headset. The headset light turns blue and stops blinking... start searching for the headset with your mobile phone and it should work... the connection code is 0000... good luck to everyone.
    0
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