thunderbird: all my folders have disappeared! Solved

Question

Hello,surprise this morning:I opened Mozilla Thunderbird as usual to read my emails, and all my folders and subfolders have disappeared.First, I don't understand at all what happened;Second, it would be great if I could recover my messages...Thank you for your help.

dada · Accepted Answer

Hello,I may not be an expert, but I am persistent! Following the disappearance of my folders on Thunderbird, I found a solution that might be useful!1. Open Thunderbird (TB)2. Go to Local Folders3. Open: "View Settings for This Account"4. Go to Local Folders and click on Browse5. You will see the folders related to your server (Mail and ... Local Folders, Inbox.sbd, send.sbd)6. Choose either Inbox or send (or Local Folders) and click OK. The related folder will be associated with your TB.7. Go back to TB, close and reopen TB, the folders should normally appear!8. Good luckdada

dubcek · Answer

Is the left window with the folders gone?

dubcek · Answer

Is it possible that by displaying hidden files and searching for the file name "Courrier entrant," it is located elsewhere?

rony · Answer

HELLO, I HAVE EXACTLY THE SAME PROBLEM AS YOU THAT I STILL CAN'T SOLVE. HAVE YOU FOUND A SOLUTION?

plouf plouf · Answer

Hello,
Writing in uppercase on a forum = shouting, please keep this in mind next time.
This afternoon, I'm making a quick stop...
For your issue, I suggest you take a look HERE
See you!
--
In life, when everything goes wrong:
you need a good dose of courage and perseverance, and you're back with a smile on top ;) (splash splash)

Docthib · Answer

Hello, I had the same problem this morning: after a sequence of keys (which I can't remember, unfortunately...) the folder pane on the left disappeared. None of the solutions mentioned here worked, in particular the left bar couldn't be "moved" again, even with the mouse in the

dubcek · Answer

XP or Vista?

plouf plouf · Answer

I just launched Tune Up utility and especially its tool "TuneUp undelete" which just found 1000 deleted files mostly in good condition, some of which date back to 2008.
https://www.avg.com/fr-fr/avg-pctuneup
--
In life, I live each day as if it were the first day with a smile on my face ;) (splash splash)

plouf plouf · Answer

Hi Dada, your tip: definitely works: at your place, however apart from the profile and this
http://www.zimage.fr/images/capturertb.jpg in TB there is nothing else :o)) .
--
In life, I live each day as if it were the: first day with a smile as a bonus ;) (splish splash)

vitaliere · Answer

Hello, just to let you know that Dada's manipulation worked very well for me... by persevering, there is always a solution ;)

Fredchou · Answer

I had the same problem, but dada's method didn't work.

I noticed while checking TB's error console that the file "C:\Documents and settings\[user]\Application Data\Thunderbird\Profiles\[profile]\folderTree.json" was corrupted. So I deleted this file and then restarted TB. TB rebuilt the folder tree and the panel reappeared as if by magic!

Thunderbird: all my folders have disappeared!

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