Outlook 2007 - scanpst.exe - repair tool

After experiencing the same issue with Outlook not opening and encountering the same error message as mentioned above, and after struggling to find a solution, I’m sharing a little tutorial that summarizes everything that has been said so far.

My problem was: Outlook would no longer open. Impossible to find the Office12 folder or SCANPST.

Config: Outlook 2007 on Vista.

1)
* Control Panel -> Classic View -> Folder Options.
* In "Folder Options," open the "View" tab and check "Show hidden files and folders."
* Restart the computer.

2)
* Start -> Computer -> Drive C -> User -> Name -> Appdata -> Local.
* Open the "Local" folder -> right-click -> Properties.
Uncheck "Read-only" -> Apply -> OK. (The scan will start. Accept the administrator agreement that may be requested).

3)
* Start -> Computer -> Drive C -> Programs -> Microsoft Office -> Office12.
* Open "Office12," where SCANPST is located. Click on SCANPST, a dialog box will appear.
* Click on "Browse" then ... Computer -> Drive C -> User -> Name -> Appdata -> Local -> Microsoft -> Outlook.
* In Outlook, 2 folders appear: Archive and Outlook. Click on Outlook, then start.
At the end of the scan, click "Repair."

There you go, I hope this helps future users who run into the same issues!!!!

I struggled, but I made it. Once you know how, it's quite simple.

After two brief power outages, my computer shut down and Outlook was open. When I turned it back on, I received a fatal error message: Unable to start Microsoft Office Outlook, cannot open...........................................in file C:\documents and settings\HP administrator\local settings\application data\microsoft\outlook\outlook.pst. exit...................................................................................... (scanpst.exe)..............................etc....

At first, I couldn't find this "scanpst.exe," which was normal since I couldn't find it because the exe extension had been removed. Thanks to one of you, I read that "scanpst" was located in: C:\program files\microsoft office\office.
So, I searched for it using Windows Explorer, and I found "scanpst," but without its extension. Next to it was scanost (the same), and I thought, what the hell, I'll rename them as scanpst.exe and scanost.exe.

I double-clicked on scanpst.exe, and there it was, a window opened asking for the file you want to analyze. When prompted, you enter "C:\documents and settings\HP administrator\local settings\application data\microsoft\outlook\outlook.pst." the access path Outlook gave you when you wanted to open it.

You validate to start. A window opens informing you that it has found damaged files.

You validate to repair; once the repair is done, you validate to close.

You restart Outlook, and there it is, pure happiness after two hours of searching, you see your pending emails arrive.

I hope my search can help you.

Good evening,
I have the same issue with Outlook, I do have the repair tool, but what should I put in the file search field to analyze???
Thank you.

The path to find outlook.pst is as follows with Windows XP Pro:

C:\Documents and Settings\jcm\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst

Hi and a thousand thanks for your help.
I don't have the local settings tab, I've looked for it and couldn't find it, so I copied the path, changed the username location, and it worked great
can't understand this bug???
hi

What can I say? You simply saved my day and much more
Thank you, thank you
Patrick

SUPER, IT WORKS FOR VISTA, UNCHECK READ ONLY AFTER THE FILE APPEARS

Thank you very much, easa!
Great explanations!
It's nice to have a quick fix!

How did you find the solution?!!!
You saved me too!
Thank you, thank you!!!

Thank you!

Thank you all for your help because by cross-referencing the information from each of you, I was able to get out of the same problem all by myself, like a big kid.

So thank you to those of you who take the time to help people like me who are novices in all these procedures.

Best regards

Sylvain

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