Strong SRT 6410 reinstallation issues

Solved
Alou -  
 faugaret -
Hello,
I installed the STRONG SRT 6410 digital satellite receiver and mistakenly recorded a wrong orientation of my satellite dish for receiving the ASTRA satellite.
How can I reinstall everything from the beginning???
Thank you in advance.
Referring to this discussion

273 answers

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isis
 
If I accepted the update and I'm stuck... can I go back?
29
aubep
 
Mon terminal SRT 6410 is stuck. Upon powering on, the boot process goes from d001 to d99, then finishes with a pb03 message, and then nothing happens. The terminal remains powered (green light) but there is no display. The remote control is also unresponsive, and the only way to cut the power is the switch located on the back of the terminal.
The Strong service number 0826029928 seems to be a decoy: either it doesn't answer or it's busy !!!!
I've spent 3 hours there yesterday anyway!
What should I do?
10
YO14130 Posted messages 1 Status Member
 
Hello,

I have the exact same problem as you. Did you solve your problem?

If so, how did you do it?

Thank you for replying.
0
isis
 
the remote control is not responding anymore
7
faugaret
 
Remote control broken. Can the SRT 6410 be operated? Thank you in advance.
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rvm70
 
Hello,
I think we simply need to go to the menu and restore the factory settings and start the installation from the beginning
See you!
6
tubingen
 
code 1004
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licorne.elis
 
Hello, we have just installed the Strong SRT 6410. We had some difficulties as the titles in the manual did not match what was displayed on the television screen. Then we have a spectacular channel lineup. But we do not have the regular channels like: TF1, A2, FR3, M6, TMC. Would you have a solution because the phone number 0800 is always busy? Thank you. I believe we are on Astra as a satellite.
5
queryman
 
Attention, the notice for Canal+ on the SRT 6410 states to install the Viaccess card with the chip facing up, while the Strong manual specifies to install the chip facing down. Which is the correct solution to receive all the TNT channels?

A+
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Alou
 
Thank you for your advice! Indeed, after consulting the STRONG customer service, we have gone ahead and reset the factory settings, and everything is working!
4
Anonymous user
 
The update resolves the issue with regional TVs
It takes many attempts for it to succeed.
The countdown should go from d001-->d099
then f000-->f100
Generally, the countdown gets stuck before the end.
When this happens, you must turn off the decoder (power button at the back of the device) and turn it back on.
(unlike what the manual says)
The countdown should then resume and progress a little further than the previous attempt.
Obviously, if the countdown doesn’t resume, it’s lost and you need to return the device.
Normally, it resumes and eventually reaches F100
The update is then successful
Good luck
JC
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el diablo
 
Hello
I thank you unlike many resellers who are completely lost
your technique takes time and patience but it works thanks again
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Anonymous user
 
I encountered the Pb03 issue whenever the countdown gets stuck.
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el diablo
 
Bonjour, fais ce que ma dit de faire l'anonyme et tu verras, cela marche. Prends ton temps, allume et attends. D 000 doit atteindre D 100 et F 000 doit atteindre F 100. Cela aura tendance à ne pas atteindre F 100 tout de suite. Alors éteins et rallume jusqu'à F 100. Cela peut prendre 20 fois, à chaque fois cela avance un peu plus. Tu verras. Salut, à bientôt.
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jbm
 
Hello,
it stays on the menu and the TV screen shows NO CHANNEL???????
I have signal and quality.
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carlito
 
Vous n'êtes pas sur le bon satellite. J'ai eu le même problème. Tournez votre parabole de quelques centimètres vers la droite.
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tubingen
 
faire code pin usine 1004 et suivre la procedure
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kekidiluinochemol
 
Hello
Procedure to follow for installing the Strong 6410 decoder.
First, the satellite dish must be precisely oriented, to the millimeter, on the ASTRA 19°2 south satellite.
Turn on your TV
Turn on the decoder.
Insert the smart card WITH THE CHIP FACING DOWN.
Using the remote control, press MENU, go to INSTALLATION, then QUICK INSTALLATION, enter FRENCH and then choose the TV format. Let the decoder do its job; it will find the 19 TNT channels.
When the channels are found, enter the number 301, go again to INSTALLATION and then to CHANNEL SETTINGS,
press the RED button (RCL) to execute the automatic search, wait and you will have about 250 channels including TV5 Monde and TV5 Europe, RTBF SAT, etc...
I recommend then updating the software, but above all, when the update is in progress, do not touch anything and especially
PATIENCE PATIENCE PATIENCE, a countdown will take place in two steps; everything will be finished when the decoder displays f100
It is an excellent device, but unfortunately the manual is full of translation errors; the decoder is manufactured in Korea.
Goodbye, take care, and especially have patience during the setup.
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SYSTEMD
 
Yes, it could be a parabolic problem when the signal is too weak.
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Kojac59
 
Hi everyone!!

I've followed all your advice, (from d001 to d099) then (f003, f006........)

let's hope the power supply doesn't burn out from turning it off and on!!!!

lol

for now I'm at f072

I will keep you updated
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el diablo
 
Hello, do what the anonymous person told you to do and you will see it works. Take your time, turn it on and wait. D 000 must reach D 100 and F 000 must reach F 100. It may not reach F 100 right away, so turn it off and on until it reaches F 100. It might take 20 times, each time progressing a little bit. You will see. Goodbye and be patient!
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Anonymous user
 
What happened?
Where were you with the update?
What did the display on the front indicate?
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aligato
 
The big existential question: is there a pause between d0099 and the start of f0001 ????
Should I wait? Should I cut?
At the end of d, I have 'the screen that goes off, the LED stays green and nothing.
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el diablo
 
Hello, do what the anonymous person told you, and you'll see it works. Take your time, turn it on and wait for D 000 to reach D 100 and F 000 to reach F 100. It may not reach F 100 right away, so turn it off and on again until it gets to F 100. It may take 20 times, each time it moves a bit closer. You'll see. Bye for now, be patient.
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isis
 
My progress is 3 every 10 minutes
so long for you
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quikool
 
J'ai installé mon Strong 6410 sans problème, parabole à 2 mètres du sol, signal 78 % qualité 63 et pourtant pas de TF1, France 3 ou M6, la mosaïque me dit "mélanger" Wy. Aidez-moi, merci.
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arceal59
 
Hello,

I had the same problem, receiving some channels and not others due to a weak signal (60%) even though the dish was well aligned.
The solution: connect the antenna cable to the Out socket (the one on the outside when looking at the back of the device) instead of the in socket.

I did that and it worked perfectly.
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ulmkerfot
 
Hello kekidiluinochemol.

Thank you for your very relevant information, however I would like a clarification as I called customer service 15 days ago where they advised me to patiently wait for version 1.4 (currently when the decoder is turned on it is version 1.3).

Since I am on my third decoder, I especially did not dare to make the update for fear of messing up the entire system again and not being able to do anything.
So I have been on standby since January 15 waiting to see this famous version 1.4 appear on the screen.

What do you think? Should I take the risk of following the procedure you kindly suggested, because after reading your message I no longer know what to do!

Thank you for your response.

Best regards
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popol
 
Bought this morning at Darty this srt.6410 because I am in a shadow area of TNT terrestrial!!! and I am faced with this reboot problem right from the start after an initially correct beginning until the choice of Fr3 Poitiers.
Then nothing more, the remote control doesn't respond and it boots from d001 to d099, and the sequence until the display stops each time. I try to reboot again, but nothing happens and I'm getting ready to return this device that I was counting on...
Should I still get frustrated rebooting it on M/A several times? Or should I throw in the towel and get a refund?!
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el diablo
 
Bonjour, fais ce que m'a dit de faire l'anonyme et tu verras, cela marche. Prends ton temps, allume et attends. D 000 doit atteindre D 100 et F 000 doit atteindre F 100. Cela aura tendance à ne pas atteindre F 100 tout de suite, alors éteins et rallume jusqu'à F 100. Cela peut prendre 20 fois, à chaque fois, cela avance un peu plus. Tu verras. Salut, à bientôt et prends patience, cela va payer, crois-moi.
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ALOUETTE
 
Good evening
for the strong 6010 which is a fta that receives digital channels, you need to orient towards ab3 5 W (west) so you will not receive TF1 and M6 on this device
good reception
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poisscam
 
Hello everyone, I had the same blockage problem as aubep at 7 PM, the hardware is the same and I have followed the procedure from the beginning without deviating... if someone finds the answer, is it an update issue??? How can I refuse this update now that it has started at startup???
Thank you for your suggestions.
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