DD Multimedia Storex Mpix 357
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riton34240
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Hello,
Due to the numerous issues encountered with the Storex Mpix 357 Multimedia Hard Drive (500Go), and thanks to one of you who pointed me in the right direction (thank you for that), here is a solution that I recommend and have just successfully tested:
I am equipped with Windows XP Pro, a 160 Go hard drive formatted... NTFS.
Solution:
Connect your Storex to the PC via USB
1°: Backup your files on the Storex if necessary
2°: Format the Storex as NTFS
3°: Create 3 folders: Music, Photos, and Video
4°: Check the volume of the Storex (check both options offered): to do this, right-click on the icon of your Storex that Windows has assigned a letter. Then click on Properties, then on Tools, and finally on Check Volume.
5°: Copy your Music, Video, and Photos into the appropriate folders
6°: Defragment the Storex at the end.
7°: Connect to your TV and verify that all your folders are present... and up and running!!!!
NB: In the video section, my Divx6 files are not present in the Video Folder but in File. It doesn’t matter, they are there!!!
Due to the numerous issues encountered with the Storex Mpix 357 Multimedia Hard Drive (500Go), and thanks to one of you who pointed me in the right direction (thank you for that), here is a solution that I recommend and have just successfully tested:
I am equipped with Windows XP Pro, a 160 Go hard drive formatted... NTFS.
Solution:
Connect your Storex to the PC via USB
1°: Backup your files on the Storex if necessary
2°: Format the Storex as NTFS
3°: Create 3 folders: Music, Photos, and Video
4°: Check the volume of the Storex (check both options offered): to do this, right-click on the icon of your Storex that Windows has assigned a letter. Then click on Properties, then on Tools, and finally on Check Volume.
5°: Copy your Music, Video, and Photos into the appropriate folders
6°: Defragment the Storex at the end.
7°: Connect to your TV and verify that all your folders are present... and up and running!!!!
NB: In the video section, my Divx6 files are not present in the Video Folder but in File. It doesn’t matter, they are there!!!
Configuration: Windows XP Pro Firefox 2.0.0.8
30 answers
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Hello, I have a problem with my external hard drive: Storex MPix 356
I have Windows Vista. When I plug in my Storex (via USB cable), it doesn't recognize it, but I have the icon
and when I click on it, it asks me to format it.
The issue is that I have a lot of very important files on it...
How can I recover them?
I tried it on another computer and it's still the same.
I await your response
Thank you in advance.
I have Windows Vista. When I plug in my Storex (via USB cable), it doesn't recognize it, but I have the icon
and when I click on it, it asks me to format it.
The issue is that I have a lot of very important files on it...
How can I recover them?
I tried it on another computer and it's still the same.
I await your response
Thank you in advance.
Hi!
I have a mpix 356 500go.
I just followed the steps you described, but the problem is that files larger than 2GB are not readable on the TV. What can I do?
Thanks in advance!
I have a mpix 356 500go.
I just followed the steps you described, but the problem is that files larger than 2GB are not readable on the TV. What can I do?
Thanks in advance!
Hello
small info
the detection of the mpix 357 500 G disk is finally working properly
for this I go to device manager
disk off and plugged in
turn it on and quickly click on the small plug and play hardware scan icon
and it works, it recognizes it.
Good luck
small info
the detection of the mpix 357 500 G disk is finally working properly
for this I go to device manager
disk off and plugged in
turn it on and quickly click on the small plug and play hardware scan icon
and it works, it recognizes it.
Good luck
Il semble que vous rencontriez des problèmes pour copier-coller et que le chemin d'accès soit introuvable malgré la reconnaissance de votre disque par votre PC. Voici quelques étapes que vous pourriez essayer :
1. **Vérifiez le chemin d'accès** : Assurez-vous que le chemin que vous essayez d'utiliser est correct et qu'il n'y a pas de fautes de frappe.
2. **Explorez le disque** : Ouvrez l'explorateur de fichiers et vérifiez si vous pouvez accéder au disque. Si vous pouvez naviguer dans le disque, essayez de copier les fichiers à partir de là.
3. **Rendre le disque actif** : Cliquez avec le bouton droit sur le disque dans l'explorateur de fichiers et sélectionnez "Ouvrir". Cela peut parfois résoudre les problèmes d'accès.
4. **Déconnexion et reconnexion du disque** : Si c'est un disque externe, déconnectez-le puis reconnectez-le. Assurez-vous que les connecteurs sont bien en place.
5. **Vérifiez les permissions** : Assurez-vous que vous avez les permissions nécessaires pour accéder au fichier ou au dossier que vous essayez de copier.
6. **Redémarrer l'ordinateur** : Parfois, un redémarrage peut résoudre des problèmes temporaires.
Si le problème persiste, il pourrait être utile de consulter un technicien ou de rechercher des solutions spécifiques en fonction du système d'exploitation que vous utilisez.
Hello,
I just bought it yesterday and I have the same problem as you. I cannot copy my images or music to the external hard drive from my Windows XP computer, I get an error message like:
Unable to create or replace (file type): The specified file is not found.
Check that the specified path and file name are correct.
Have you found a solution since your question?
Thank you for your help.
I just bought it yesterday and I have the same problem as you. I cannot copy my images or music to the external hard drive from my Windows XP computer, I get an error message like:
Unable to create or replace (file type): The specified file is not found.
Check that the specified path and file name are correct.
Have you found a solution since your question?
Thank you for your help.
Hello,
I just bought the mpix357, my PC recognized the Storex external hard drive with some difficulty, but now I can't copy my photos onto this drive. Can you help me? Thank you.
I just bought the mpix357, my PC recognized the Storex external hard drive with some difficulty, but now I can't copy my photos onto this drive. Can you help me? Thank you.
Good evening Flober,
I'm sorry to see that you can't find your Storex in the file explorer. It is certainly a problem with your PC.
Have you at least turned on your Storex after plugging it into your PC via USB?
Regarding your PC, I recommend checking the volumes of your hard drive. To do this, right-click on your hard drive, then Properties, Tools, and Check volumes. First, check the second option to start the check immediately. Once finished, check the first option and restart your machine. After completing these two operations, replug your Storex and check again in the file explorer for its presence or absence. Good luck!!
I'm sorry to see that you can't find your Storex in the file explorer. It is certainly a problem with your PC.
Have you at least turned on your Storex after plugging it into your PC via USB?
Regarding your PC, I recommend checking the volumes of your hard drive. To do this, right-click on your hard drive, then Properties, Tools, and Check volumes. First, check the second option to start the check immediately. Once finished, check the first option and restart your machine. After completing these two operations, replug your Storex and check again in the file explorer for its presence or absence. Good luck!!
Thank you very much, I'll try all that tonight. What worries me is that I have 2 PCs on which it's doing the same thing, so maybe the USB port of the external hard drive is dead. I tried with 2 different cables and I thought about turning on the external hard drive. Yes, I know I'm blonde but I'm working on it (ha ha ha!).
Thank you for your advice.
Best regards,
FLOBER
Thank you for your advice.
Best regards,
FLOBER
Hello... open the case of your Storex and check if one of the connectors is not detached, that's why it doesn't show up anywhere... I had the same problem and then I formatted it to NTFS, then properties / tools / check volume, then installed new video, photo, and music files, organized the different files in their place, then defragmented the volume and there you go, the matter is in the box.
Hello,
What kind of bad manipulations did you do?
If you no longer have a display on your television (which happened to me!), it means you must have changed the video output, so to get it back to the right one, you need to connect your device to the TV, let it charge for about 1 to 2 minutes, and press the VIDEO OUT button on the remote until you get the display back.
Keep us updated!
Bye Bye...
What kind of bad manipulations did you do?
If you no longer have a display on your television (which happened to me!), it means you must have changed the video output, so to get it back to the right one, you need to connect your device to the TV, let it charge for about 1 to 2 minutes, and press the VIDEO OUT button on the remote until you get the display back.
Keep us updated!
Bye Bye...
Thank you so much for talking about your problem on the site. I made a mistake because everything was in black and white and then NOTHING. I couldn't read anything and there was an image that kept moving. Your trick with the video out button is GREAT. Thank you because I was really starting to get frustrated.
Pour mettre à jour vos codecs afin de lire tous les films sur MPix 357, vous pouvez suivre ces étapes :
1. **Télécharger un pack de codecs** : Allez sur le site d'un pack de codecs réputé comme K-Lite Codec Pack ou VLC Media Player qui inclut ses propres codecs.
2. **Installer le pack de codecs** : Exécutez le fichier d'installation et suivez les instructions à l'écran pour installer le pack de codecs.
3. **Configurer les codecs** : Certains packs vous permettent de choisir les codecs que vous souhaitez installer. Assurez-vous de sélectionner tous les codecs nécessaires pour la lecture de vidéos.
4. **Redémarrer le lecteur** : Après l'installation, redémarrez MPix 357 et essayez de lire vos films à nouveau.
5. **Mettre à jour MPix 357** : Assurez-vous que votre logiciel MPix 357 est également à jour, car des mises à jour logicielles peuvent résoudre certains problèmes de compatibilité avec les codecs.
Ces étapes devraient vous aider à faire une mise à jour pour avoir les bons codecs et lire tous vos films.
1. **Télécharger un pack de codecs** : Allez sur le site d'un pack de codecs réputé comme K-Lite Codec Pack ou VLC Media Player qui inclut ses propres codecs.
2. **Installer le pack de codecs** : Exécutez le fichier d'installation et suivez les instructions à l'écran pour installer le pack de codecs.
3. **Configurer les codecs** : Certains packs vous permettent de choisir les codecs que vous souhaitez installer. Assurez-vous de sélectionner tous les codecs nécessaires pour la lecture de vidéos.
4. **Redémarrer le lecteur** : Après l'installation, redémarrez MPix 357 et essayez de lire vos films à nouveau.
5. **Mettre à jour MPix 357** : Assurez-vous que votre logiciel MPix 357 est également à jour, car des mises à jour logicielles peuvent résoudre certains problèmes de compatibilité avec les codecs.
Ces étapes devraient vous aider à faire une mise à jour pour avoir les bons codecs et lire tous vos films.
Hello Henri,
So to start, you shouldn't confuse everything; PC-BAX is a backup software that is not related to the functioning of your STOREX device at all. In short, you don't have to install it to use your STOREX; it has nothing to do with it; it's an additional software that is offered with the purchase of your disk.
Have you tried your STOREX on another computer?
I'm here if you need help...
Good luck!
So to start, you shouldn't confuse everything; PC-BAX is a backup software that is not related to the functioning of your STOREX device at all. In short, you don't have to install it to use your STOREX; it has nothing to do with it; it's an additional software that is offered with the purchase of your disk.
Have you tried your STOREX on another computer?
I'm here if you need help...
Good luck!
Thank you for this response
but nothing works, the PC no longer recognizes Storex. The display still shows "ROAD". I've tried all the cables (Ethernet, USB, TV socket), I still wanted to save my photos
I plan to return to the mainland this summer for the warranty on the device
if there is another solution, please let me know.
but nothing works, the PC no longer recognizes Storex. The display still shows "ROAD". I've tried all the cables (Ethernet, USB, TV socket), I still wanted to save my photos
I plan to return to the mainland this summer for the warranty on the device
if there is another solution, please let me know.
Hello Riton,
I'm following your advice to format my mpix 357, but I can't see it appearing either in My Computer or in Disk Management. The installation didn't find the necessary files and is incomplete, and on the Storex website, no driver is available since Windows XP is supposed to do everything by itself...
Help
Thank you
Flober
I'm following your advice to format my mpix 357, but I can't see it appearing either in My Computer or in Disk Management. The installation didn't find the necessary files and is incomplete, and on the Storex website, no driver is available since Windows XP is supposed to do everything by itself...
Help
Thank you
Flober
A priori, it is not a problem with this disk,
but a configuration issue with your PC.
I'm looking... Ah! I found what I was looking for:
Do the following operation (it's a copy/paste of text that was still lying around on my PC after surfing on "CommenCaMarche") so it's not me you should thank or blame (sorry dear author of this little miracle for not naming you, I've lost your name, but your genius remains, console yourself!).
I quote this venerable shaman: ------------------------------------
You can start by backing up your registry in case your problem is not resolved (I didn't do it but oh well):
Start
Run
type "regedit"
Ok
report from 20080507 after struggling for 24 hours and searching on CommentCaMarche
When installations are done haphazardly, it's possible that certain disks
disappear from Explorer - they become invisible.
If we try to reinstall the DVD driver for example, it is impossible.
It says it's fine but we still find an error 39.
The operation to do that works is as follows:
<<<< save the registry >>>>
File
Export
File name: copie_registre in a backup directory (just in case I mess up)
at the bottom: Export range click on "All"
Close the registry
<<<< Open the registry on the following key >>>>
Start
Run
type "regedit"
Ok
Completely delete the Upperfilters and Lowerfilters values from the following Registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Restart the computer.
End of quote from this venerable shaman -------------------------------
There you go, the miracle is advanced.
Just be careful to only touch the key that starts with 4D36E965-E325 because there is one that looks similar. Otherwise, you are good for a restoration of the registry "copie_registre.reg" (the "import" command of regedit) that you have in your "backup" directory.
but a configuration issue with your PC.
I'm looking... Ah! I found what I was looking for:
Do the following operation (it's a copy/paste of text that was still lying around on my PC after surfing on "CommenCaMarche") so it's not me you should thank or blame (sorry dear author of this little miracle for not naming you, I've lost your name, but your genius remains, console yourself!).
I quote this venerable shaman: ------------------------------------
You can start by backing up your registry in case your problem is not resolved (I didn't do it but oh well):
Start
Run
type "regedit"
Ok
report from 20080507 after struggling for 24 hours and searching on CommentCaMarche
When installations are done haphazardly, it's possible that certain disks
disappear from Explorer - they become invisible.
If we try to reinstall the DVD driver for example, it is impossible.
It says it's fine but we still find an error 39.
The operation to do that works is as follows:
<<<< save the registry >>>>
File
Export
File name: copie_registre in a backup directory (just in case I mess up)
at the bottom: Export range click on "All"
Close the registry
<<<< Open the registry on the following key >>>>
Start
Run
type "regedit"
Ok
Completely delete the Upperfilters and Lowerfilters values from the following Registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Restart the computer.
End of quote from this venerable shaman -------------------------------
There you go, the miracle is advanced.
Just be careful to only touch the key that starts with 4D36E965-E325 because there is one that looks similar. Otherwise, you are good for a restoration of the registry "copie_registre.reg" (the "import" command of regedit) that you have in your "backup" directory.
Hello everyone
I see that you are knowledgeable about the Storex MPix 357 500 GB
can you help me?
My PC recognizes the Storex, but the software which, according to the manual, should allow me to add movies (PC-Bax) is asking for an activation key, do you know where it is?
I registered online and they were supposed to send me a .cil file as an attachment, but there's nothing attached.
I need heeeeelp, this has been frustrating me for 2 days already.
Thank you in advance for your help.
I see that you are knowledgeable about the Storex MPix 357 500 GB
can you help me?
My PC recognizes the Storex, but the software which, according to the manual, should allow me to add movies (PC-Bax) is asking for an activation key, do you know where it is?
I registered online and they were supposed to send me a .cil file as an attachment, but there's nothing attached.
I need heeeeelp, this has been frustrating me for 2 days already.
Thank you in advance for your help.
Sorry, but I ended up returning the equipment to the store since it really annoyed me as well. I'm waiting for it to be more refined before buying some gear again.
Merry Christmas anyway!
Flober
Merry Christmas anyway!
Flober
HELLO
I bought 1storex357, but we made a mistake, I’m looking for a way to restore it to its original state, thank you in advance.
I bought 1storex357, but we made a mistake, I’m looking for a way to restore it to its original state, thank you in advance.
Hello
I bought a STOREX mpix 357 in mainland France last August
At first, no problems, storing photos, movies, and music
but recently, nothing works anymore
supposedly my version has expired and I am being asked to replace the file CRISTIE.LIC with another one (????)
when I turn on my mpix 357, I see "LOAD" continuously displayed and when I connect it to the PC the screen goes off, and only the "standby" LED lights up
I've tried everything: connecting a USB key, TV socket, Ethernet socket
even the PC doesn't recognize it, whereas before "STOREX" appeared on the workstation
I do not wish to format it before backing up my photo files (lots of photos from French Guiana)
I thank you in advance for any good advice
I cannot return to the hexagon right away
reward: sending great files of fauna and flora from French Guiana
thank you
Henri
I bought a STOREX mpix 357 in mainland France last August
At first, no problems, storing photos, movies, and music
but recently, nothing works anymore
supposedly my version has expired and I am being asked to replace the file CRISTIE.LIC with another one (????)
when I turn on my mpix 357, I see "LOAD" continuously displayed and when I connect it to the PC the screen goes off, and only the "standby" LED lights up
I've tried everything: connecting a USB key, TV socket, Ethernet socket
even the PC doesn't recognize it, whereas before "STOREX" appeared on the workstation
I do not wish to format it before backing up my photo files (lots of photos from French Guiana)
I thank you in advance for any good advice
I cannot return to the hexagon right away
reward: sending great files of fauna and flora from French Guiana
thank you
Henri
For my part, it's a storex mpix-351.
Suddenly, my PC detects it since there is the little sound that characterizes the connection of a device.
In the device manager, it also appears, but on the other hand, it does not show up in the computer.
Suddenly, my PC detects it since there is the little sound that characterizes the connection of a device.
In the device manager, it also appears, but on the other hand, it does not show up in the computer.
Hello, I had the same problem with my mpix 355 and I was able to fix it as follows: I opened the mpix355 and unplugged the hard drive, then I connected it to my PC. At that moment, it did not appear in My Computer, so I went to the desktop and right-clicked on the icon (My Computer), and then I clicked on (Manage). Once the (Computer Management) window opened, I clicked on (Disk Management) and there I formatted my 500GB HDD to NTFS. After that, the disk appeared in My Computer, but to finish, when I reassembled everything, I formatted the mpix355 to FAT32, because otherwise, if you connect your mpix in NTFS to your TV, it will always show no files even if it's full.
Good luck.
Good luck.
Hello everyone, my problem is that many of the movies I watch on TV are in black and white. I wanted to know if I need to update anything and how to do it? Thank you in advance.
For your black and white image on your TV remote, you can choose between AV and AV1. For me, it works in AV1 in color; otherwise, in AV, I'm in black and white. Also, check the setup menu on your Storex for the choice between PAL or multi-format.
P.S. For those who recommend reformatting the hard drive to NTFS, this can cause problems for multi-boots with Windows 98 and Me, and for USB sticks that are formatted in FAT32.
P.S. For those who recommend reformatting the hard drive to NTFS, this can cause problems for multi-boots with Windows 98 and Me, and for USB sticks that are formatted in FAT32.
Hello everyone,
As for me, I have a strange problem. I was given a Storex mpix357 multimedia hard drive. When I connect it to my MacBook, it appears directly on my desktop, so no problems there. However, when I start transferring files, that's when it freezes. In fact, I can transfer a few photos, at best a few songs, but as soon as I try to transfer a movie, a folder of music or photos, the copy starts but stops midway. And then, it’s impossible to cancel the transfer; the application completely crashes. To get out of this, I either have to turn off the multimedia hard drive or shut down my Mac by holding the button.
When I use the hard drive on my brother's computer, which runs Windows Vista, he can transfer his files without any issues, as much as he wants. The hard drive is formatted in FAT32.
I’ve tried a thousand times, formatting, different FAT32 formats etc... I've tried partitions and so on... but nothing changes. The file transfer freezes after a certain amount of time, sometimes at the beginning and at best in the middle.
I’m going to end up cracking...!
Thank you for helping me.
As for me, I have a strange problem. I was given a Storex mpix357 multimedia hard drive. When I connect it to my MacBook, it appears directly on my desktop, so no problems there. However, when I start transferring files, that's when it freezes. In fact, I can transfer a few photos, at best a few songs, but as soon as I try to transfer a movie, a folder of music or photos, the copy starts but stops midway. And then, it’s impossible to cancel the transfer; the application completely crashes. To get out of this, I either have to turn off the multimedia hard drive or shut down my Mac by holding the button.
When I use the hard drive on my brother's computer, which runs Windows Vista, he can transfer his files without any issues, as much as he wants. The hard drive is formatted in FAT32.
I’ve tried a thousand times, formatting, different FAT32 formats etc... I've tried partitions and so on... but nothing changes. The file transfer freezes after a certain amount of time, sometimes at the beginning and at best in the middle.
I’m going to end up cracking...!
Thank you for helping me.
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