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Surface Pro 4 tablet fully stuck, what to do ??

fredo1968 Posted messages 287 Registration date   Status Member Last intervention   -  
MPMP10 Posted messages 47336 Registration date   Status Member Last intervention   -

hello how to analyze/clean/delete unused GO because I have no space left on my tablet. thank you very much in advance

5 answers

  2.
    Panth33ra Posted messages 23136 Registration date   Status Member Last intervention   Ambassadeur 2 364
     

    Good evening,

    What is your tablet filled with to achieve such a result? Have you installed one or more SD or microSD cards?

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  3. fredo1968 Posted messages 287 Registration date   Status Member Last intervention   6
     

    Hello

    117GB used of 119, I already deleted 30 or 40GB of photos but a few days later, without adding anything, I don’t know why I’m told that the tablet is full.

    Thank you very much

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    1. brucine Posted messages 24849 Registration date   Status Member Last intervention   4 170
       

      Hello,

      Besides freeing up space by removing apps, games and their data, attachments, videos... that serve no purpose or that can be backed up, for example on a PC, Google—if Google exists—did what it is paid to do in the first place: store the famous photos from Drive, which then must be deleted after backing them up elsewhere if that is what we want.

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  4. fredo1968 Posted messages 287 Registration date   Status Member Last intervention   6
     

    hello

    and thank you for your help

    how should I do this?

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  6. fredo1968 Posted messages 287 Registration date   Status Member Last intervention   6
     

    Hello

    and thank you very much for your help

    but by resetting will I free up space without deleting my files/folders?; because apart from the lack of space which is also preventing updates, the tablet apparently works fine.

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    1. brucine Posted messages 24849 Registration date   Status Member Last intervention   4 170
       

      Hello,

      The reset consists of returning to factory settings and therefore has the effect of removing everything that has been added since then.

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    2. MPMP10 Posted messages 47336 Registration date   Status Member Last intervention   18 957
       

      Hello,

       But when resetting, will I free up space without deleting my files/folders?

      On the link in my previous proposal!

      "Before resetting your device and reinstalling Windows, you can choose to keep your files or delete them."

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