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Unable to start Windows 7

KD08 Posted messages 2 Registration date   Status Member Last intervention   -  
fabul Posted messages 42079 Registration date   Status Moderator Last intervention   -

Hello

I can't start Windows 7.

I have a black screen with the following message: reboot and select proper boot device, or insert boot media in selected boot device and press a key.

I also received another error message where I had two options to do a system check or to continue, but neither option works for me, and at one point I managed to get the files to load, but it didn't help, it got stuck.

I had also managed to get the Windows logo on the screen with a blue screen, but it was very brief and quickly returned to a black screen.

I managed to get to the screen where the BIOS is, but I can't resolve the issue.

Maybe to navigate in the BIOS you need the Internet, but I don't have a router at home and I don't have internet, I only have it on my phone, but to use my mobile's 4G I would need to boot Windows on the PC.

I can't find my boot CD. I also read somewhere online that you could boot Windows with a USB stick, but I didn't understand the process and I'm afraid to buy one and that it won't work.

So, if someone could help me resolve the issue and boot Windows, that would be nice.

3 answers

Answer 1 / 3
fabul Posted messages 42079 Registration date   Status Moderator Last intervention   6 054
 

Hello,

To diagnose, and if you have data to recover, from a working PC, you can download the ISO file of Hiren's Boot CD PE (WinPE)

https://www.hirensbootcd.org/download/

(At the bottom > HBCD_PE_x64.iso)

And Rufus

https://rufus.ie/fr/

Create a bootable USB drive of Hiren's Boot CD PE using Rufus

If the PC is old, you need to create the drive in MBR mode

If it is recent (Windows 8 or higher) in GPT mode for EFI

Boot from it using the Boot Menu of the PC

You can search on Google "[Brand Model] Boot Menu Key"

Use (In Hiren's Programs) under Hard Disk Tools > Diagnostics > CrystalDiskInfo and check if the disk is detected as Good.

Copy data if possible (Copy > Paste = Copy > Paste)
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Answer 2 / 3
KD08 Posted messages 2 Registration date   Status Member Last intervention  
 

Hello, thank you for your help.

Actually, it's too complicated for me.

I clicked on the refuse link to create a startup key. There are a lot of terms that I don't understand.

Are there any commands on my PC keyboard to access the computer menu?

I've tried various commands but there's nothing to be done.
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Answer 3 / 3
fabul Posted messages 42079 Registration date   Status Moderator Last intervention   6 054
 

You can enter the BIOS (Enter Setup)

Go to the BOOT section

And check if the disk containing Windows is prioritized.

If it is not, check if the time is correct in the BIOS, or if it has lost memory due to a failing CR2032 BIOS battery, in which case, you can replace it.
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