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More Accessible SSD

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rhone2424 Posted messages 31 Registration date   Status Member Last intervention   -  
rhone2424 Posted messages 31 Registration date   Status Member Last intervention   -

Hello everyone.

On my last startup of Windows 10, I found myself in my BIOS several times in a row. There is no trace of my SSD in it.

After checking, I realized that my SATA cable and the power supply for my SSD were disconnected (I still can't explain how this is possible, having a desktop PC that, as its name suggests, doesn't move...?)

I reconnected it, thinking that my little scare would end there and that everything would come back to normal, but now my hard drive is indeed recognized by my BIOS, but when I try to boot into Windows, it attempts an automatic repair and ends up telling me that it has failed. I have tried pretty much all the proposed solutions: safe mode, reinstalling from a restore point, but each time I end up back at the failed repair attempt.

The fact that my SSD got disconnected while powered on has probably caused a failure in it, I imagine?

I await your help and suggestions, thank you in advance.

7 answers

  1.
    flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   Ambassadeur 5 170
     

    Hello

    I have already read about this change in storage volume on a Samsung EVO here, but I can't find the discussion again, and in fact, it was defective, and this is apparently a symptom of the Samsung EVO 870 when they fail.

    Note that this model is guaranteed for 5 years by Samsung, the contact email for storage customer support: samsungmemorysupport@sea.samsung.com

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  2. fabul Posted messages 42167 Registration date   Status Moderator Last intervention   6 069
     

    Hello,

    To diagnose, and if you have data to recover, from a working PC, you can download the ISO file of Hiren's Boot CD PE (WinPE)

    https://www.hirensbootcd.org/download/

    (At the bottom > HBCD_PE_x64.iso)

    And Rufus or Ventoy (With Ventoy you can put multiple ISOs, but you need to set Secure Boot On or Off according to the USFI BIOS settings)

    https://rufus.ie/fr/

    https://www.ventoy.net/en/download.html

    Create a bootable USB drive using Rufus or Ventoy

    If the PC is old, you need to create the drive in MBR mode

    If it is recent (Windows 8 or higher), in GPT mode for EFI

    Boot from it through the PC's Boot Menu

    You can search on Google "[Brand Model] Boot Menu Key"

    Use (In Hiren's Programs) in Hard Disk Tools > Diagnostics > CrystalDiskInfo and check if the disk is detected as Good.

    Copy data if possible (Copy > Paste)

    -

    From another PC, use MediaCreationTool to download a Windows 10 ISO file (For another PC). For Windows 11, if compatible, you can download it directly, to create a USB drive of 8 to 16GB or more for upgrading, repairing, or installing Windows

    Windows 10
    https://www.microsoft.com/fr-fr/software-download/windows10/

    Windows 11
    https://www.microsoft.com/fr-fr/software-download/windows11

    When you have the Windows ISO file, you can create a Bootable USB drive with Rufus or Ventoy

    Boot from it using the PC's Boot Menu key

    You can search on Google "[Brand Model] Boot Menu Key"

    Choose "Custom installation" (Not upgrade)

    No need to format if there is space, if there are data, they will be found in a Windows.old folder (Which will automatically delete after 10 days)

    Install on the same partition, or optionally, delete all system partitions and create a new one (Deletes the data).

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  3. rhone2424 Posted messages 31 Registration date   Status Member Last intervention   1
     

    Thank you for your attention, Fabul.

    I followed your instructions, but CrystalDisk does not launch under Hiren's...?

    What I notice is that my Samsung 870 EVO 2TB SSD appears as a 235GB??

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    1. fabul Posted messages 42167 Registration date   Status Moderator Last intervention   6 069
       

      Hello again,

      Wouldn't 256GB be the USB key that hosts Hiren's (Ventoy) or the files from Hiren's?

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  4. rhone2424 Posted messages 31 Registration date   Status Member Last intervention   1
     

    No no, it's definitely the SSD that's causing the problem. It shows the same 235 GB in the BIOS.

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  6. rhone2424 Posted messages 31 Registration date   Status Member Last intervention   1
     

    Big shame on me...???? My main drive is installed on an M.2 SSD, I had completely forgotten about that... the heatsink makes it invisible.

    So the SSD that was unplugged had just been left there unused and unplugged on purpose. I didn't remember it anymore. And of course, it reappeared when I plugged it back in.

    So it's this 2TB M.2 SSD on which my Windows is installed and which no longer boots and doesn't appear in my BIOS either.

    I created a new thread, but if you have any new ideas for verification, I'm all ears.

    Thanks again.

    .

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  7. fabul Posted messages 42167 Registration date   Status Moderator Last intervention   6 069
     

    Unplug it and plug it back in; it might fix a loose connection.

    If no other disk has been added*, it may be either a loose connection, it is defective, or it is dead.

    * Some ports may block others; not all can be used at the same time on certain motherboards.

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    1. brucine Posted messages 24922 Registration date   Status Member Last intervention   4 180
       

      Hello,

      235 GB, that's 256 formatted and it's not a coincidence.

      Either the disk has a false capacity but we would have noticed it before, or there is a conflict between the NVME port and the SATA ports.

      Or the manipulations have affected the driver recognition of the SSD and/or the boot sector, notably MBR instead of GPT.

      See here, be careful, a certain number of manipulations outside of Windows repair and that of the boot sector alone go through formatting.

      https://www.malekal.com/comment-reparer-demarrage-windows-11/

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  8. rhone2424 Posted messages 31 Registration date   Status Member Last intervention   1
     

    Controlled by a pro, the result is undeniable, dead sdd...

    barely 3 years of life. I'm taking my chances with the warranty service.

    Thank you for your attention.

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