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Steam won't launch

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CoqZen80 Posted messages 4 Registration date   Status Member Last intervention   -  
macbernic Posted messages 2231 Registration date   Status Member Last intervention   -

Hello,

I have a problem since this morning, unable to launch Steam 

after some research, I tried:

-running it as an admin 
-resetting the PC
-this solution: 

  1. Type "'PowerShell" in the Search Bar > Right-click on the app > Select '''Run as administrator''.
  2. Now let's type the following commands.

WARNING: Type the entire command on the first line > Press ENTER > Wait for the command to complete > Execute the next command in the list.

netsh int tcp set supplemental internet congestionprovider=ctcp

  1. Restart your computer > Open Steam.



nothing seems to work, can anyone help me please? (I am on Windows 11)

it starts by updating Steam and/or verifying files and then nothing


4 answers

  1.
    macbernic Posted messages 2231 Registration date   Status Member Last intervention   545
     

    Hello,

    I just launched Steam --> an update starts, Steam restarts and the window stays black with the logo spinning.... when I right-click on the Steam logo in the taskbar, there is another window open behind the first one asking for validation of the Steam service update... we confirm everything and it starts ;))

    This might help you....

    @+

    1
    1. CoqZen80 Posted messages 4 Registration date   Status Member Last intervention  
       

      thank you, that solved the problem

      0
      1. macbernic Posted messages 2231 Registration date   Status Member Last intervention   545 > CoqZen80 Posted messages 4 Registration date   Status Member Last intervention  
         

        super!!!

        good games!!! ;))

        @+

        0
  2. MPMP10 Posted messages 47397 Registration date   Status Member Last intervention   19 006
     

    Hello,

    It might be a problem with their own servers!

    https://downdetector.fr/statut/steam/

    https://www.totalbug.com/steam/

    https://help.steampowered.com/fr/faqs/view/29A6-F529-F956-6292

    https://help.steampowered.com/fr/faqs/view/21F5-8D5D-0141-7A5E

    https://help.steampowered.com/fr/faqs/view/669A-2F68-D1D1-A5EC

    https://help.steampowered.com/fr/

    That will be all from my side, happy end of year celebrations.

    0
  3. flo88 Posted messages 28494 Registration date   Status Contributor Last intervention   Ambassadeur 5 171
     

    Hello

    The first reflex when a gaming platform doesn't start is to check for any incidents on the platform's servers, which seems to be the case here given what MPMP10 found.

    Secondly, it's to check your credentials, as this is the main cause of blockage.

    And finally, as a last resort, reinstall Steam from the publisher's website, as resetting the PC for that is nonsense.

    0
    1. CoqZen80 Posted messages 4 Registration date   Status Member Last intervention  
       

      hello, I'll see if it changes by tomorrow then, because on another site it says there are 200,000 people connected

      I admit that the reset was a bit extreme, but I've already reinstalled Steam 4 times (before AND after the reset....)

      As I said, I have the launch window that says updating... then nothing

      0
      1. Panth33ra Posted messages 23154 Registration date   Status Member Last intervention   2 359 > CoqZen80 Posted messages 4 Registration date   Status Member Last intervention  
         

        Hello everyone,

        I have been connected to their platform for a few minutes now...!

        Everything is working, no slowdown.

        0
      2. MPMP10 Posted messages 47397 Registration date   Status Member Last intervention   19 006 > CoqZen80 Posted messages 4 Registration date   Status Member Last intervention  
         

        Unless I'm mistaken, there are plenty of parameters to consider in this area. There could also be an issue with your operator's servers regarding this update. Have you tried restarting your box?

        0
      3. CoqZen80 Posted messages 4 Registration date   Status Member Last intervention   > MPMP10 Posted messages 47397 Registration date   Status Member Last intervention  
         

        Yes, and still the same result, checking for updates then nothing, even when running as admin.

        I contacted support, fingers crossed.

        0
      4. MPMP10 Posted messages 47397 Registration date   Status Member Last intervention   19 006 > CoqZen80 Posted messages 4 Registration date   Status Member Last intervention  
         

        OK.

        0
  4. Winux
     

    Hello,

    You save or move the folder containing your games so you don't have to re-download everything, you uninstall Steam and reinstall it. Then if it works, you put the games back in the right place and that's it.

    0