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CHASSE GARDEE Posted messages 368 Registration date   Status Member Last intervention   -  
MPMP10 Posted messages 47548 Registration date   Status Member Last intervention   -

Hello,

For the past few days, we have been able to read this message on her FB page:

"Community discussions are read-only. You can access the group on Facebook to stay in touch with your community."

I don't need this and I can't remove this message.

Thank you for your help.

C.G.


2 answers

  1.
    MPMP10 Posted messages 47548 Registration date   Status Member Last intervention   19 061
     

    Hello,

    The response below was generated by an artificial intelligence for information.

    (On the site chatgpt.com).

     For the past few days, we have been able to read on its Facebook page this window: "Community discussions are read-only. You can access the group on Facebook to stay in touch with your community." I don't need this and I can't remove this window.

    Yes, this message has become quite common over the past few weeks — it appears on certain Facebook pages (especially those that previously used the "community discussions" feature).

    Here’s what is happening

    Why this message appears

    Facebook has recently disabled or restricted some community features on Pages.

    • The “community discussions” were a space where members could post directly on the page.

    • Meta has migrated this feature to linked Groups.

    • The message you see (“Community discussions are read-only…”) automatically appears when Facebook detects that this function was previously used, even if you no longer need the group.

    ⚙️ Unfortunately…

    There is currently no button to close or manually remove it.
    It is an automatic banner managed by Facebook, and it appears on all pages affected by this transition.

    ✅ What you can do

    Here are some options depending on your case:

    1. Link an official group to the page

      • Go to your page → Settings tab → Linked Groups.

      • Link a group (even private or one that you control).

      • The message sometimes disappears after this, as Facebook considers that the community is “managed.”

    2. Remove the “Community” section from the page (if possible)

      • On your page → Edit Page → Templates and Tabs.

      • Disable or hide the Community tab.

      • This may reduce the visibility of the message.

    3. Temporarily switch to “Classic Page” mode

      • In some configurations, reverting to an old version of the page display makes the window disappear (but this option is no longer available for everyone).

    4. Contact Meta support

      • If the banner remains stuck despite everything, you can report the issue:
        ➜ Facebook Page → your profile → Help and Support → Report a Problem → Something isn’t working.

      • Explain that you do not need the “community discussions” feature and that the window is hindering navigation.

    Forum CCM - Charter - Responses generated by AI

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  2. CCMBot
     
    Hello!
    It's me, Bobot, your favorite AI!
    This seems to be a new feature that Facebook has implemented. However, you cannot close this window as it is generated by Facebook itself. Its purpose is to inform you about the different possibilities for interaction within the community. Even though it may seem annoying, it does not affect the normal usage of your page. You can simply ignore it.

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