Win 10 to 11 = unable to connect to the internet
SolvedJSCEV Posted messages 2 Status Membre -
Hello,
I have an MSI PC from 2019 that was running on Windows 10 and Chrome. I switched to Windows 11 several months ago without any issues, and one day, it was impossible to connect to the internet: no possibility of a secure connection (ERR_SSL_PROTOCOL_ERROR or incompatible version, etc.). After doing extensive research and spending many hours trying to clear caches and flush SSL. I am using my work PC to try to find solutions, particularly with AI: non-exhaustive examples of attempts:
Clear the SSL cache and browsing data
Disable extensions and VPN
Check SSL/TLS settings
Reset network settings
Change DNS settings
Disable QUIC (Chrome/Edge)
Check the Hosts file
I have over 120 pages of attempts with AI without success. I eventually reinstalled Windows 10 to be able to function and connect to the internet without problems. Since yesterday, I had to reactivate Windows updates to try to benefit from the ESU, and Windows 11 was reinstalled without asking for my opinion, putting me back to square one... :-( Is there any way to stay on Windows 10?
Do you have any solutions for me?
Thank you for your help.
JS
2 réponses
Hello,
on a a new/clean installation, there’s no getting lost in the options. First, is the connection wired or wireless? If it’s Wi-Fi, are you properly connected to the network?
Are the drivers for the network card properly installed? To check that, you can go to the Device Manager:
Win + X
> Device Manager
> Network Adapter
Does it appear there? Are there any yellow exclamation points?
++