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Cannot reinstall Win 10: No drives found

Yogui -  
Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   -

Hello, I got a HP laptop that was running Linux. After reformatting the M.2 SSD, I am unable to reinstall Windows 10: No drives are found.

I updated the BIOS. I cannot find any driver for the storage disks.

I tried to clone another working Windows disk onto this M.2 SSD, but Windows won't boot either (no disk found).

If I want to start a Linux installation, the disk is detected.
I don't understand and I have no solution to reinstall Win10.

Below are photos of the BIOS:

Thank you for all your ideas and advice.

22 answers

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  1. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    Hello,

    In Configuration, UEFI HII Configuration, do you have access?

    We can't see the SSD.

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  2. Yogui
     

    Thank you for your help @Kori-Kori.

    I find the SSD in UEFI config:

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  3. SATS_fr Posted messages 4850 Registration date   Status Member Last intervention   785
     

    Hello.

    Download all the drivers for your PC from the HP website (it can be quite a hassle sometimes with HP).

    If needed, unzip them and put everything on a USB stick. During the W10 installation, when you get to the page where the SSD should show up, you need to look at the bottom to download a driver. Go to the USB drive with the HP drivers and try them out.

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  6. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702
     

    Hello,

    Did you start up your USB key properly while remaining in UEFI?

    (not in legacy mode, or with any other settings activated.)

    Basically, what did you change in the UEFI to boot from your USB key?

    If yes ...

    Then when you see the empty screen "or install", press the shift and F10 keys.

    This will open the command prompt, and you will type the following commands one by one, validating each with enter:

    diskpart

    list disk

    sel disk x

    (replace x with the number given in the result of list disk that corresponds to the SSD)

    clean

    convert gpt

    exit

    exit

    You will return to the installation location choice screen where your SSD should now be present.

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  7. Yogui
     

    Thank you all for your help.

    @sats_fr I downloaded the disk drivers, but when I try to install, it doesn't find the drivers in the folder.

    @brucine There is only the M2 SSD disk.

    @gugu01 I reset the BIOS and just set the USB key as the boot priority.

    When I list the disks, my SSD does not appear, only the USB key is visible:

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    1. brucine Posted messages 24915 Registration date   Status Member Last intervention   4 180
       

      I quote, and in which case the situation is desperate:

       Le fait de ne pas activer le slot M.2 n'est pas une erreur de fabrication de la carte mère. C'est intentionnel. HP commande une certaine série de cartes mères sans slot M.2 actif même si le matériel externe est présent.

      HP would only activate the M2 port on the motherboard if it is included in the marketing options for the machine to accommodate an optional SSD; others claim that there is a "positive list" of SSDs that can be installed, I don't believe that, and finally, some would go through the reverse manipulation: install another system disk in parallel, and from there try to tinker with the bcd entries.

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  8. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702
     

    Ha ... that's awkward ...

    You say > "was under Linux. After reformatting the M.2 SSD"

    Did you see this PC working under Linux?

    And how did you format it?

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    1. Yogui
       

      Under Linux, the session password was lost so I didn't see it work, but the system was booting up.

      I extracted the M2 SSD and formatted it from my PC to convert the disk to GPT.

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      1. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702 > Yogui
         

        As mentioned below, try with w 11 (just to see, after ...)

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  9. flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   Ambassadeur 5 170
     

    Hello

    I'm marking the discussion.

    This PC is compatible with W11, try to install it instead of W10.

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  10. Yogui
     

    Tested with Win11. Same result, no drive found. I really don't understand. I even tested by changing the M2. The disk is never recognized.

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    1. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
       

      Good evening again everyone,

      Maybe some kind of locking, TPM?

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      1. flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   5 170 > Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention  
         

        Yes, you might be right,

        @ yogui, remove the system keys in the BIOS (in boot options, platform key and the line below), then disable secure boot.

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      2. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413 > flo88 Posted messages 28492 Registration date   Status Contributor Last intervention  
         

        Yes, there is a clear TPM no, testing it doesn't cost anything.

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  11. Yogui
     

    Nothing seems to work, I'm despairing here...

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    1. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
       

      Is there a way to add a SATA SSD?

      Then check the disk detection in the BIOS. Just to see if there are any modifications or not.

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  12. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    If another M.2 is the same, I think you need to look in the BIOS.

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  13. Yogui
     

    It's difficult because I need a cable to connect it to the motherboard. I'll see if I can find one.

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  14. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    See about restoring an original BIOS, HP support?

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    1. Yogui
       

      I managed to install Linux without any problems. The issue only arises when trying to install Windows.
      I will try to revert to the original BIOS, even though I'm not very hopeful anymore.

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      1. brucine Posted messages 24915 Registration date   Status Member Last intervention   4 180 > Yogui
         

        There are also theories suggesting that some machines, particularly older ones, are not capable of booting from an M2 SSD where Linux would have its own drivers without needing to go through the BIOS, which might explain why your daughter is silent.

        I know, that doesn't really help with the solution, but I fear, like you, that there may not be one (unless probably launching Windows in dual boot or virtual machine from a boot partition this time Linux, but that's another question).

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  15. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702
     

    Set security boot to disabled.

    And try to install again.

    .

    If it still doesn't work, take out the M2, plug it into the other PC and:

    1 > Run the command prompts (as admin) given above

    replace clean with clean all

    Be careful not to choose the wrong disk.

    Then put it back in your PC and try to install.

    still nothing...

    2 > Clone your Windows from the good PC onto it, then put it back in the PC and try to install again.

    (just to make it visible)

    .

    Note: your UEFI sees it, so it doesn't seem to be a UEFI issue but rather a leftover from Linux that's causing problems.

    This will also help check if it’s still visible on the other PC or if the previous formatting has caused issues.

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    2. Yogui > flo88 Posted messages 28492 Registration date   Status Contributor Last intervention  
       

      @flo88 If it has been done, without success, as stated in response 10.

      @gugu01 I'm going to test that, thanks.

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    3. flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   5 170 > Yogui
       

      Okay, my bad.

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    4. Yogui
       

      1> Done, but it didn't work.

      2> I cloned my system onto the M.2 SSD, but the PC won't boot. I can't install Win10 on top of it; the disk remains undiscoverable.

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    5. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413 > Yogui
       

      Hello,

      Was it originally under Linux?

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  17. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    Why not try installing Windows 11 with the Rufus tool to create the installation USB drive?

    Just like for an incompatible PC by removing the checks when Rufus offers it just before creating the USB drive.

    Just an idea...

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    1. Yogui
       

      Also tested, and during the installation it is still impossible to find the disk.

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  18. flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   Ambassadeur 5 170
     

    Without the computer in hand, it's going to be complicated given the ongoing problem; remotely it has become difficult.

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  19. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702
     

    Walk this afternoon, see you tonight ...

    .

    If you put another Linux (one or two different ones), to see if this disk appears.

    And install in legacy (legacy or CSM depending on the brand), what does it say?

    .

    Basically, an OS installed in legacy will give an invisible disk in UEFI and vice versa.

    Basic idea, but it wouldn't really fit given the trials and formatting, unless there's a part of the "boot" left on the disk.

    Afterwards, I haven't received feedback on whether the "clean all" was done well and whether the result was successful or not, so ...

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  20. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702
     

    Any news?

    Otherwise, try this: "" Load the Intel RST driver during the installation of Windows 10/11 "" :

    https://www.malekal.com/ssd-disque-non-detecte-installation-windows-11-10/#Charger_le_pilote_Intel_RST_a_l8217installation_de_Windows_1011

    (the Intel storage management driver and not the SSD one)

    + "clean" reformatting of the SSD to be more sure not to get caught by ...

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    1. Yogui
       

      Thank you for your help. The link points to .exe drivers, so they are not usable in my case.

      I still haven't found a solution that works.

      Let's stop here, I'll check with the owner what we will do.

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    2. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413 > Yogui
       

      Good evening,

      Non-Raid disk, maybe a report.

      Is it the original disk?

      Raid to be disabled?

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    5. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702 > Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention  
       

      I hadn't seen your reply (I've added the page in French)

      .

      Raid or not, it's a personal choice and not a concern. (I would say in non-raid it's simpler, more basic)

      .

      The Intel VMD driver seems to need to be updated if the storage is not recognized because it's the processor that is supposed to detect and manage it.

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  21. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    Is a click possible on UEFI HII configuration?

    I think the disk should be RAID in this presented configuration.

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