Ezviz cameras disconnecting
brupala Posted messages 111945 Registration date Status Membre Last intervention -
Hello,
I recently got a Bouygues ultimate box + TV decoder.
Since I need Wi-Fi outside my home and although it has very good performance indoors (old house with three levels), it doesn't reach far enough to provide a signal for Ezviz EB8 and EB3 cameras and an agricultural system for managing a chicken coop (opening, closing, feeding, water management, and ventilation for air extraction), I added a wavlink300n access point connected to the box via a shielded RJ45 cable and a "injector."
During the initial setup done with a network service provider, oh miracle everything was working perfectly, then suddenly the cameras started disconnecting.
- a) Inside, I now have only one of three cameras functioning, two have "dropped" and remain unconnectable.
- b) Outside, the EB8 camera located more than 40 meters from the access point is curiously still functioning and even works perfectly, whereas the three external EB3 cameras have the same problem and don’t connect.
b) Three EB3 cameras close to the access point, one less than three meters away, are "dropped" and remain connectable.
All the unconnectable cameras, despite following the Ezviz process to the letter, can connect to the Wi-Fi but cannot join the network, they stay stuck at 90%, and I get a message indicating that they cannot connect, unstable network, etc...
c) My TV decoder is not working anymore.
d) My chicken coop connectivity module is functioning normally (35 meters from the access point).
The access point has a specific name, and we kept the same password as the box.
I'm a bit desperate, and I'm completely "wrestling" here.
At your good heart, ladies and gentlemen.
2 réponses
Hello,
check that the box and the access point are not on the same wifi channel in 2.4 GHz, choose two channels separated by at least 20 MHz (4 values).
https://fr.wikipedia.org/wiki/Liste_des_canaux_Wi-Fi
And there you go ....
But goodness, those line spaces are so annoying!!
Hello,
Perhaps we should pay attention to the frequency band!
For me, most EZVIZ cameras operate at 2.4GHz and therefore cannot connect at 5GHz.
Do you have 2 bandwidths on your Bouygues box or just one?
Take care!
Yes, absolutely, at Bouygues the ultimate box works on 3 frequencies: 6, 5, and 2.4 GHz. My access point emits and supports 5 and 2.4; it has one antenna for 5 and one antenna for 2.4. On the Bbox interface, Bouygues offers three modules: a basic module, a so-called "plus" module, and a module intended for, they say, older connected devices. I tried all three, nothing happens on the module (normal). I even have a message saying that the Bbox does not seem to be connected to the internet, which makes me think of a possible conflict because when I installed my TV decoder, it worked great, but the next day when I turned it on, I couldn't get the TV to work. Yikes!!!!
Hello brupala,
At my place, I have a Wi-Fi repeater connected to my router and on the same channel, without any issues ;-)
Good for you, but,
It's not a good idea anyway; if we created Wi-Fi network managers, it wasn't for nothing.
Well, it's old, but there are some basic concepts not always explained
You might have a preferred band (2.4 or 5 GHz) for each, you need to see which devices connect to each.
Is it the same SSID?
Otherwise, I have a mesh Wi-Fi network where all the APs are on the same frequency and in both bands, but it's a mesh network; it synchronizes, not independent networks that interfere with each other.
oh thank you very much, the problem is that being a bit of a novice in all this, how do I check it? Do I need to equip myself with an app capable of doing it, and if so, which one would you recommend? Anyway, thank you very much for your response
It's not just apps in life; both the boxes and the PA have a configuration interface.
But you can learn more about what's happening on the wifi network with network analyser
It is very good as a access point, it's the best configuration, just make sure to set it on a channel far from that of the box.
For the FAT/FIT mode, see page 36
For you, the FAT is suitable, for the channel it's page 41.
ps, it's been a long time since I've seen such a vague manual, I hope this thing doesn't cost too much.