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CANON does not print the requested format

moniboul Posted messages 1 Status Member -  
kaneagle Posted messages 86273 Registration date   Status Moderator Last intervention   -

Hello,

I have a CANON T 3350 printer. When I scan in A4 document size, it prints in A5 format (I haven’t changed any settings and it used to work very well before).

2 answers

Answer 1 / 2
jeannets Posted messages 28370 Registration date   Status Contributor Last intervention   Ambassadeur 6 598
 

Hello,

And how were the settings before..?

On which OS..?
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Answer 2 / 2
kaneagle Posted messages 86273 Registration date   Status Moderator Last intervention   14 677
 

Hello,

Go to Start
Settings
Bluetooth & Devices
Printers & scanners
Select the Canon TS3350 printer
Print preferences
Check the printer paper size
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