Roblox crashes on launch on PC

Solved
Louciah1710089 Posted messages 1 Status Member -  
fabul Posted messages 42079 Registration date   Status Moderator Last intervention   -

Hello,

Since September 18, 2025, I have been unable to launch Roblox on my PC. Each time I open it, the client displays:

“Error, Roblox encountered an unexpected error. Click 'ok' to create support files…”

When I click on OK, it mentions dump files (e.g.: C:\Users\[Name]\AppData\Local\Temp\HYPDDDD.tmp), but nothing launches afterward; the window simply closes.

My configuration:

  • Windows 11 Home version 24H2

  • Processor: AMD Ryzen 3 3250U with Radeon Graphics

  • GPU: integrated Radeon

  • Antivirus: Default Windows Security

What I have already tried (unsuccessfully):

  • Complete uninstallation/reinstallation of Roblox

  • Deletion of temporary files and the Roblox folder in AppData

  • Windows and driver updates (everything is up to date)

  • Test via Microsoft Store and through the browser

  • Run as administrator

  • Cleanup with CCleaner

  • Contacted Roblox Support → they say they are “aware of the issue” but with no solution or timeframe

Additional details:

  • On mobile (Android/iOS), Roblox works normally.

  • On PC, unable to access my private servers (which I pay for), which is very frustrating.

  • I read on the Roblox DevForum that some suggest disabling Memory Integrity in Windows and/or SVM Mode in the BIOS (AMD processors). Not tested yet.


Would you have a reliable solution to offer me?

Thank you in advance, Best regards.

2 answers

pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
 

Hello,

A bug.

Waiting for correction....

Update..


0
fabul Posted messages 42079 Registration date   Status Moderator Last intervention   6 054
 

Hello,

A friend seems to have got it working again by permanently disabling Defender with Defender Remover.

No guarantee.

0