Unable to create account for Mail app on iMac

Solved
pandor62 Posted messages 33 Status Membre -  
pandor62 Posted messages 33 Status Membre -

Hello,

Since this morning, all my email accounts are not working anymore. I received this message for each of them.

I continue to receive my messages on the Orange portal, so I don’t think the problem is with them but with the Mac.
Unable to resolve the issue, I deleted the accounts I had to recreate them, but it's impossible; I get this message every time.

Any little idea of what to do?


2 réponses

Aliboron Martin Posted messages 3655 Registration date   Status Contributeur Last intervention   989
 

I am not in a position to test at all, as I don't have a Mac running High Sierra or even an Orange account. However, it is very possible that, for security reasons, access from such an outdated system as High Sierra (and therefore the corresponding version of Mail) is no longer possible.

Try using another email tool (maybe Thunderbird 115.18.0 ESR, if you can find it) to see if things go better.


Hello at your place!
Bernard

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pandor62 Posted messages 33 Status Membre 1
 

I think I would have received a message asking me to update but that's not the case.
I'll check with Apple, I might have a lead...

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pandor62 Posted messages 33 Status Membre 1 > pandor62 Posted messages 33 Status Membre
 

Well, I finally had Apple Support via chat, and they fixed my problem in no time. Apparently, it was a bug.

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