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Samsung Tablet Issue After Reset

Solved
Stelladu94 Posted messages 15 Status Member -  
 Lydie -

Hello, I have always successfully reset my old Samsung tablet to factory settings to free up space. This time, I keep getting the same message: "Google Assistant is not available for this account. Google Assistant requires commands related to activity that the device administrator has restricted on this account." I have never designated an administrator. I have entered all my Google accounts and I still get the same message.

I am stuck on this message. Is there a procedure to unblock this situation?

Thank you very much for your help.

1 answer

  1.
    bazfile Posted messages 58507 Registration date   Status Moderator Last intervention   20 272
     

    Hello.

    Disable the Wi-Fi and mobile data and restart the setup.

    bazfile
    Moderator/Security Contributor.
    A hello, a reply, a thank you are always appreciated.

    2
    1. Stelladu94
       

      Thank you for your response.

      It is impossible to perform this manipulation. When I start my tablet, I am stuck on the message "Google Assistant is not available for this account." I cannot go any further.

      0
      1. bazfile Posted messages 58507 Registration date   Status Moderator Last intervention   20 272 > Stelladu94
         

        Cut the wifi from your box and restart it.

        1
    2. Stelladu94
       

      Hello, thank you for the response. I had done this manipulation which did not unlock the tablet. I had to take it to a repairman.

      This issue is resolved. My tablet is working again. The problem of cached data that won't clear is not a duplicate.

      It is a new issue.

      1
    3. Lydie
       

      Thank you Bazfile, I had the same problem and following your advice, everything is fine.

      0