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Crédit Mutuel application for PC

CLAUDINETTE974 Posted messages 2 Status Membre -  
JY29200 Posted messages 181 Registration date   Status Membre Last intervention   -

I can no longer access my Crédit Mutuel account on my PC (Windows 10). I find it rather funny that in 2025 we can't access our accounts on a computer anymore.

Not everyone necessarily has a tablet, and my phone is used for messaging and calling.

Could someone please tell me what to do?

4 réponses

Réponse 1 / 4
JY29200 Posted messages 181 Registration date   Status Membre Last intervention   14
 

Hello

No worries here!

How are you proceeding and when does it get stuck?
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cousinhub29 Posted messages 1112 Registration date   Status Membre Last intervention   383
 

Hello,

Not here either (29200 same thing), but maybe because we have the CMB?

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CLAUDINETTE974 Posted messages 2 Status Membre
 

On my PC, I would go to Crédit Mutuel, enter an ID and a password, and I would receive a text message on my phone. And there were no problems; I had access to my accounts. However, today that is no longer possible. How can we accept that in 2025 one can no longer access their accounts on a computer? I don’t have a tablet, and I want to continue accessing my accounts on my PC and not on my phone.

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Réponse 2 / 4
Redbart Posted messages 21500 Registration date   Status Membre Last intervention   3 379
 

Hello

Try with another browser!

I just had the same issue with my life insurance on Firefox; it works fine with Brave or Chrome!

Note that nothing is stored on your PC, no software or application, everything is done online (except for a password)

It is true that validation on a smartphone accompanies the management of online accounts

Get in touch with your CMDP advisor for more information

https://www.creditmutuel.fr/fr/particuliers/comptes/authentification-forte-digipass.html
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Réponse 3 / 4
winux
 

Hello, you need a smartphone to access the account via digital confirmation.

In fact, there are many apps related to your accounting, banking, electricity, health insurance, taxes, etc. Smartphones are almost mandatory today with fingerprint recognition and a reasonably recent Android.
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Réponse 4 / 4
JY29200 Posted messages 181 Registration date   Status Membre Last intervention   14
 

Re

For the CMB, there are two possibilities

Via code or SMS.

With the code, no problem.
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