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Caps lock and FN key always on.

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BayeZaleNGOM Posted messages 6 Status Membre -  
BayeZaleNGOM Posted messages 6 Status Membre -

Hello, I made a mistake on my HP EliteBook 1030 360 G2 laptop and right now my Caps Lock and Fn keys are constantly lit. Some letters on the keyboard are also unresponsive. (For example, backspace, the letter P, and L has become 3).

5 réponses

Réponse 1 / 5
MPMP10 Posted messages 46984 Registration date   Status Membre Last intervention   18 842
 

Hello,

Try this out!

https://www.malekal.com/activer-desactiver-touche-fn/

https://support.hp.com/ch-fr/document/ish_6343448-6320491-16

HP PC Hardware Diagnostics for Windows

https://support.hp.com/fr-fr/help/hp-pc-hardware-diagnostics
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BayeZaleNGOM Posted messages 6 Status Membre
 

Thank you very much for your promptness. Unfortunately, the problem still persists.

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MPMP10 Posted messages 46984 Registration date   Status Membre Last intervention   18 842 > BayeZaleNGOM Posted messages 6 Status Membre
 

Recover your PC from a System Restore Point

https://support.microsoft.com/fr-fr/windows/restauration-du-syst%C3%A8me-a5ae3ed9-07c4-fd56-45ee-096777ecd14e

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MPMP10 Posted messages 46984 Registration date   Status Membre Last intervention   18 842 > BayeZaleNGOM Posted messages 6 Status Membre
  
 I made a mistake.

What kind of mistake?

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Réponse 2 / 5
georges97 Posted messages 14505 Registration date   Status Contributeur Last intervention   2 895
 

Hello,

The fact that L is "transforming" into 3 is normal if you are in caps lock since the numeric keyboard is replicated in the central area of the keyboard.

You should connect an external keyboard to check its proper functioning.

Then, to fix what seems to be a short circuit issue on the keyboard ribbon, have it cleaned or replaced.

I advise against disassembling it if you are not familiar with this delicate operation due to the fragile plastic clips and the number of screws when reassembling.
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BayeZaleNGOM Posted messages 6 Status Membre
 

Thank you very much for your response. I think it would be better to assign this task to a technician then.

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MPMP10 Posted messages 46984 Registration date   Status Membre Last intervention   18 842 > BayeZaleNGOM Posted messages 6 Status Membre
 

Try checking with system restore first.

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Réponse 3 / 5
BayeZaleNGOM Posted messages 6 Status Membre
 

It was by pressing some keys (I don’t remember which) that the keyboard locked the caps lock and fn keys. They turn off when you press another key and then turn back on.
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Réponse 4 / 5
.eric Posted messages 1386 Registration date   Status Membre Last intervention   85
 

Hello

AltGr+Shift to try could block the function key?

(it's the little "fn" written on the Shift key at the bottom right.)
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Réponse 5 / 5
BayeZaleNGOM Posted messages 6 Status Membre
 

Thank you very much to everyone for the invaluable advice. In the end, it was indeed a keyboard issue. I had to replace it.

Thank you very much again.
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