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Caps lock and FN key always on.

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BayeZaleNGOM Posted messages 6 Status Member -  
BayeZaleNGOM Posted messages 6 Status Member -

Hello, I made a mistake on my HP EliteBook 1030 360 G2 laptop and right now my Caps Lock and Fn keys are constantly lit. Some letters on the keyboard are also unresponsive. (For example, backspace, the letter P, and L has become 3).

5 answers

  1.
    MPMP10 Posted messages 47370 Registration date   Status Member Last intervention   18 980
     

    Hello,

    Try this out!

    https://www.malekal.com/activer-desactiver-touche-fn/

    https://support.hp.com/ch-fr/document/ish_6343448-6320491-16

    HP PC Hardware Diagnostics for Windows

    https://support.hp.com/fr-fr/help/hp-pc-hardware-diagnostics

    1
    1. BayeZaleNGOM Posted messages 6 Status Member
       

      Thank you very much for your promptness. Unfortunately, the problem still persists.

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      2. MPMP10 Posted messages 47370 Registration date   Status Member Last intervention   18 980 > BayeZaleNGOM Posted messages 6 Status Member
          
         I made a mistake.

        What kind of mistake?

        1
  2. georges97 Posted messages 14604 Registration date   Status Contributor Last intervention   2 932
     

    Hello,

    The fact that L is "transforming" into 3 is normal if you are in caps lock since the numeric keyboard is replicated in the central area of the keyboard.

    You should connect an external keyboard to check its proper functioning.

    Then, to fix what seems to be a short circuit issue on the keyboard ribbon, have it cleaned or replaced.

    I advise against disassembling it if you are not familiar with this delicate operation due to the fragile plastic clips and the number of screws when reassembling.

    1
    1. BayeZaleNGOM Posted messages 6 Status Member
       

      Thank you very much for your response. I think it would be better to assign this task to a technician then.

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      1. MPMP10 Posted messages 47370 Registration date   Status Member Last intervention   18 980 > BayeZaleNGOM Posted messages 6 Status Member
         

        Try checking with system restore first.

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  3. BayeZaleNGOM Posted messages 6 Status Member
     

    It was by pressing some keys (I don’t remember which) that the keyboard locked the caps lock and fn keys. They turn off when you press another key and then turn back on.

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  4. .eric Posted messages 1386 Registration date   Status Member Last intervention   86
     

    Hello

    AltGr+Shift to try could block the function key?

    (it's the little "fn" written on the Shift key at the bottom right.)

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  6. BayeZaleNGOM Posted messages 6 Status Member
     

    Thank you very much to everyone for the invaluable advice. In the end, it was indeed a keyboard issue. I had to replace it.

    Thank you very much again.

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