ENHANCECONNECTION.CO.IN : virus ?
Solved/Closedbazfile -
DELL PC
model:
Dell Inspiron 17-3793 Laptop 17.3" Full HD Black (Intel Core i5-1035G1,
8GB RAM,
256GB SSD,
NVIDIA® GeForce® MX230,
Windows 10 Home) French AZERTY Keyboard
64-bit operating system, x64 processor
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Hello,
Apparently, a "virus" has installed itself on my PC. On CHROME
name: ENHANCECONNECTION.CO.IN
3 windows keep opening non-stop (You close one, another opens in its place)
Examples:
"VIRUS DETECTED" with prompts like "Scan and remove with McAfee"
or "VIRUS WARNING" and "Protect your PC now"
When I want to download any app, like ADWCLEANER: it prevents me from downloading anything:
It forces me to go to MICROSOFT PLAYSTORE and no other choice ("the app you're trying to install is not a Microsoft-verified app")
So, I can't do anything anymore.
What do you advise?
Thank you
Jérémy
26 answers
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hi
do you have another browser than Chrome on your pc?
see you later
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Yes, I have MOZILLA FIREFOX. And when I open Mozilla, the 3 windows of enhanceconnection.co.in stay open on the right (like when CHROME is open)
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Not MACFEE. I have BITDEFENDER
I followed the instructions for Chrome and Mozilla. And nothing worked. I still have the 3 windows open.
For your information,these 3 windows on the right side of my screen remain open no matter what I have on my screen:
whether I'm on this ccc forum, on my desktop, on Chrome, on Mozilla...
proof:
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re
Not MACFEE. I have BITDEFENDER
disable it and do this:
download FRST from (Fabar) to your desktop ==> click here
PS: take the one that corresponds to your PC (32 or 64 bits) ==> click here
run it as administrator (right click)
at the end of the scan, the FRST and ADDITION reports will appear on your desktop and in C:\FRST\LOG
post the reports via cjoint ==> click here
PS: the procedure with Cjoint ==> click here
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Unfortunately, it is IMPOSSIBLE to disable BTDEFENDER. The whole panel is grayed out.
So it's inaccessible.
What should I do?
Should I continue with the operation you sent me anyway? (download frst etc...)
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Is your version of Bitdefender paid?
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hey
okay, see if you can add FRST to the "exclusions" in Bitdefender's detections, then run it, and post the reports
let me know how it goes
@+
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It's the same. "Handle an exception" is grayed out. So it's impossible to add anything.
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re
look if you can download and run FRST
let me know what it gives
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I succeeded (except that it didn't offer me the download "Run as administrator." So I just executed it).
Here are the reports. What do you think?
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re
ok, but you haven't posted the reports
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hi
you need to upload the reports via Cjoint, see how to proceed in this message ==> click here
later
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re
The user is not an administrator
You are not the administrator of the PC?
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re
Executed by alf (WARNING: The user is not an administrator) on DESKTOP-36M511O (Dell Inc. Inspiron 3793) (12-23-2024 10:42:03 PM)
Executed from C:\Users\alf\Desktop\JFDS 2024 2025\FRST64.exe
Loaded profiles: alfyes, but this is what is stated in the FRST reports
I will read the reports and get back to you
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Hello
On the administrator account, you need to right-click "Run as administrator" on the file icon on the desktop; additionally, if you really want the launched program to run as an administrator.
If the alf account is not an administrator, it does not offer to run as an administrator.
run it as an administrator (right-click)
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It’s not that strange if you did this:
except that it didn't offer me the download "Run as administrator". So I just executed it.
Uh, it’s not on Download that you need to run as an administrator; it’s the file that is already on the desktop where you need to right-click, we agree.
Otherwise, we have to believe that it's Bitdefender that removed the option from the menu. Why not, I don't know the paid version.
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I'm going to have to leave the computer for tonight.
I'll pick it up again tomorrow.
Thanks again!
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