Photo Vault not opening despite the correct code: help!
MPMP10 Posted messages 47242 Registration date Status Member Last intervention -
Hello, This morning I opened the Photo Vault app several times, typing in my code each time, without any problem.
During the last action, when I tried to open Photo Vault again, I typed in the correct code again, but Photo Vault didn’t unlock. It’s really strange and I’m completely stuck: what should I do?
Should I wait 24 hours? Did I open Photo Vault too many times this morning?
Thank you in advance for your help!
1 answer
Hello,
Contact official support.
You have lost the administrator password for Vault and need to reset it.
Contact support
We will connect you with a support agent.
https://www.autodesk.com/fr/support/contact-support
For the rest, please refer to the forum rules.
Members of CommentCaMarche cannot assist you in finding or recovering a forgotten, lost or unknown password, that is to say revealing it in plain text, whether on Windows, Mac, Linux or other operating systems, but they can help you reset it.