I created my betclic account yesterday.

Rahim00 -  
MPMP10 Posted messages 46986 Registration date   Status Membre Last intervention   -

Hello,

I created my betclic account yesterday but I abbreviated my first and last name, and now when I want to submit my documents, they are not accepted. How can I modify them in order to withdraw my winnings?


2 réponses

MPMP10 Posted messages 46986 Registration date   Status Membre Last intervention   18 842
 

Hello,

You need to discuss this with them.

Attention, the personal data provided when opening your Betclic.fr account must match exactly those on your identity document for your account to be validated.

https://www.betclic.fr/promotions/validation-p4542

support@betclic.fr

All information provided for your registration must be complete, accurate, up-to-date and not misleading.

1.3.2 Modifications and settings of your Account

Modifications/Correction of your personal information: Some information cannot be modified online. For any changes, you can contact Customer Service. If the correction concerns civil status information, you will need to provide us with new identity documents. If the correction concerns your payment bank account details, you will need to provide us with a new bank account statement in your name.

In the absence of communication of new supporting documents, your account will be deactivated after 30 days and closed after 60 days.

Please note that some information (such as your Username) can no longer be modified after the account has been created.

You can modify the settings of your Account at any time, including subscriptions to newsletters and notifications for mobile platforms.

https://www.betclic.fr/termsandconditions


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Samjoys1
 

I want to change my name

-2
MPMP10 Posted messages 46986 Registration date   Status Membre Last intervention   18 842
 

Hello,

No hello!

CCM Forum - Charter - Respect for Others

When we think that it would just take the effort to reread what is right above!

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