My computer stops after entering the password
Kori-Kori Posted messages 2496 Registration date Status Member Last intervention -
Hello
My computer starts normally up to the password entry.
It then shows the "Welcome..." screen, then turns gray with the spinning waiting cursor indefinitely.
I don't know what to do.
I'm on Windows 11 and I'm using an SSD.
Thank you for your help
2 answers
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Perhaps by starting with a bootable Windows 11 installation key, then attempting a repair or restoration.
A corrupted user account is quite possible. -
Hello,
A SSD can block the graphics driver at startup, or an update may have damaged some System files as well.
You should try entering Safe Mode, create a new temporary user account to see if it signs in, because your user account may be corrupted.
By launching the WinRE command to see if you can repair Windows and typing this: sfc /scannow then DISM /Online /Cleanup-Image /RestoreHealth
while strictly following the capitalization, spaces, etc... this is very important.
See if you can uninstall the latest update also in Safe Mode and check the SSD for any signs of wear.
