SSD EXT - Physically Damaged - Repair Attempt

ultravga Posted messages 10 Status Member -  
flo88 Posted messages 28533 Registration date   Status Contributor Last intervention   -

Hello

I dropped my Toshiba Canvio 2TB external hard drive containing all my data. The drive is no longer detected on Windows and makes clicking noises. Here's what I've tried:

  1. I attempted to repair the drive by opening the casing in an almost sterile room. Not really understanding how it works, I closed the casing afterward. Being in the United States, data recovery labs are asking for exorbitant amounts.

Here's a similar example of my problem:

https://www.youtube.com/watch?v=Oq1DgvFv0ZU

The reading arm is indeed in its original position; it’s not placed in the center, for example.

My question is: I’m thinking of buying a new 1TB hard drive (the old one is 2TB) and carefully replacing the platter to put it on the new SSD. What are my chances of recovering my data?

Additionally, could you recommend a cheaper method or device to recover my data, especially my master's thesis?

Thank you for your help.


5 answers

  1. georges97 Posted messages 14645 Registration date   Status Contributor Last intervention   2 953
     

    Hello,

    While waiting for responses from the hardware specialists, here are a few preliminary thoughts:

    1) I don't know what an almost sterile room is. Clean rooms are clean rooms whose construction is beyond the reach of individuals and certainly inaccessible to individuals like the CCM participants.

    2) The mere act of disassembling a hard drive exposes it to the pollution of invisible particles suspended in the air and was therefore not part of the skills of the volunteers we are.

    3) The prices charged by the few companies operating in France are certainly as high, if not more, than in the United States, and to my knowledge are limited to data recovery, without guarantee of success and excluding the restoration of the device.

    4) You mention replacing the read arm while the title and the referenced passage concern an SSD, which lacks such components as they are static components.

    I understand your concern about recovering irreplaceable documents, which is why we regularly recommend a double or even triple backup as we write, including separate dated files on external hard drives.

    Without wanting to dismiss your request, it seems to me akin to a request for distance training in microelectronics, which is not the purpose of this forum.

    But I will take note with interest of opposing opinions.

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  2. jee pee Posted messages 31966 Registration date   Status Moderator Last intervention   10 010
     

    Hello,

    Your drive is not an SSD (solid-state drive), but an HDD (hard disk drive), a mechanical disk.

    Data recovery companies indeed extract the platters and place them in a new casing to try and read the data.

    However, we can consider that in this operation, the expertise of the technician matters. He has disassembled dozens, even hundreds of drives. You will discover how the components of the mechanism are installed.

    For the recovery drive, it needs to be the same brand, the same series, the same type of electronic board, ... Often for different capacities, 1 or 2 TB, the chassis of the drive is interchangeable. But it's an external casing, the model of the drive is not always referenced, and a casing of the same brand in 1 or 2TB could contain a drive of another brand.


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    1. ultravga Posted messages 10 Status Member
       

      Your message is encouraging, but to be clear, I would like to confirm if I understood correctly: using an HDD from the same brand, even if it does not have the same capacity as the damaged disk, can it work for data recovery?
      Thank you

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      1. jee pee Posted messages 31966 Registration date   Status Moderator Last intervention   10 010 > ultravga Posted messages 10 Status Member
         

        It is the approach, which taken under optimum conditions may have a chance. But even a disc put back together under the best auspices may not work, it may have suffered a shock, it may have been scratched by the reading head that landed on it. And we must take into account all the remarks from this discussion. None of us would have opened the disc, except as a last resort with no other solution, more to attempt an experiment than with the hope of success.

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      2. flo88 Posted messages 28533 Registration date   Status Contributor Last intervention   5 186 > jee pee Posted messages 31966 Registration date   Status Moderator Last intervention  
         

        +1

        The only good reason to dismantle a HDD is to retrieve the magnet, which is very powerful.

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  3. afdl
     

    Good evening

    I'm sorry for you, but it's over if you opened the disk casing; watching a video on YouTube won't make you a data recovery expert working in a real clean room. You won't be able to recover your data, and even a recovery company won't be able to do it since you opened the casing. Lastly, when you have highly important documents like a thesis, you should back them up on multiple supports.

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  4. jeannets Posted messages 28455 Registration date   Status Contributor Last intervention   Ambassador 6 618
     

    Hello,

    So, according to your description of the noise, the read heads have lost their bearings and are looking for the starting addresses and allocation table but can't find them...

    I strongly suspect that the fall caused a scratch on the platter... moreover, you opened it, which is not good at all... just your breath above it causes damage.

    A HDD platter cannot be mounted on an SSD, nor on anything else...

    One is made of fine mechanics and the other of electronic components. The chances of success are equal to absolute zero.

    There you go, that's my opinion; maybe you’ll have other, more optimistic ones..??

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    1. ultravga Posted messages 10 Status Member
       

      Thank you for your message,
      what's done is done, I can't go back. Is there a not too costly solution?
      thank you

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      1. Afdl > ultravga Posted messages 10 Status Member
         

        No

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  5. flo88 Posted messages 28533 Registration date   Status Contributor Last intervention   Ambassador 5 186
     

    Hello

    I attempted to repair the drive by opening the case in an almost sterile room. Not really understanding how it works, I closed the case afterward. Being in the United States, data recovery labs are asking me for huge sums

    Oh yeah... definitely, now that you've opened it, we understand why they charge so much... it's several hundred € in this case, even much more.

    That said, afdl is right, the drive is definitely dead now. Only a specialized lab will be able to do anything. If needed, I have some addresses in France.


    Signature
    Waiting for more responses; I'm attracting trolls....

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    1. afdl
       

      As I said, I'm not even sure a specialized company can operate now, and if that were the case, the cost would amount to thousands of euros.

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      1. flo88 Posted messages 28533 Registration date   Status Contributor Last intervention   5 186 > afdl
         

        Yes, it's certain for the price, but a company with the equipment and expertise can intervene, even on equipment that has suffered from a fire or intentional destruction. On a disk that has only been opened, it's not yet the worst.

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      2. afdl > flo88 Posted messages 28533 Registration date   Status Contributor Last intervention  
         

        That's not wrong, but it would have been better to:

        - trust the disk directly before opening it

        - and better yet, have multiple copies of backups

        Personally, I have a OneDrive backup, a backup on a NAS, 2 external HDDs, and an external SSD, the latter always being with me

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      3. flo88 Posted messages 28533 Registration date   Status Contributor Last intervention   5 186 > afdl
         

        Just the same for me, I also use OneDrive, but I have a pro version otherwise it's very limited in storage capacity.

        When you have large volumes to store, it's more complicated.

        I have already called on data recovery companies in my previous job, so I had a clear idea of the prices at the time and I know a few companies, at least in the Grand Est region.

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