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"No Internet, Secured" network card issue

IVulcain -  
Clarckos Posted messages 10063 Registration date   Status Contributor Last intervention   -

Good evening,

I can no longer connect my computer to wifi.

I’ve done everything I could find online, I reset the network card but nothing works... I can connect to my wifi network but it says below "No internet, secured" even though the wifi works perfectly for the rest of my computers/phones.

I think it's an Ipv4/Ipv6 connectivity issue but even updating the drivers, installing the network card driver, or removing/putting back the drivers doesn't work... does anyone have an idea?

Thank you very much in advance.

4 answers

  1. IVulcain
     

    Here is what it looks like

    1
    1. brupala Posted messages 111142 Registration date   Status Member Last intervention   14 442
       

      Um ...

      What are you actually connecting to?

      You're already connected via Ethernet, not Wi-Fi, and what is this fd33:: network?

      It's a private network (ULA), it's not an ISP box that provides that.

      Or else, an Arcadyan router often offered on mobile connections, can you confirm?

      The IPv6 address 2a01:cb08:: is with Orange.

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      1. IVulcain > brupala Posted messages 111142 Registration date   Status Member Last intervention  
         

        On the first screenshot, I am indeed connected via Ethernet to my Livebox 5, and in the second, it's when I am connected to the Wi-Fi but there is no internet access.

        I have neither a private network nor an Arcadyan router.

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      2. brupala Posted messages 111142 Registration date   Status Member Last intervention   14 442 > IVulcain
         

        Fiber connection then?

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      3. IVulcain > brupala Posted messages 111142 Registration date   Status Member Last intervention  
         

        yes

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  2. brupala Posted messages 111142 Registration date   Status Member Last intervention   14 442
     

    Hello,

    try to paste here the result of ipconfig/all to see the file output.

    And there you go ....

    But what a pain those line spacings are!!

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  3. IVulcain
     

    Knowing that when I am "connected" to the wifi it looks like this

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    1. Leon_Blum
       

      Hello,

      I'm sorry, but I read: media disconnected; so the opposite of the statement.
      Could it be that your Wi-Fi card is indeed disconnected?
      Right-click on it: enable.

      Also, if you are using IPV6, check in the Wi-Fi card settings that it is accepted (enabled).
      The ISP I use is the same, and I had a similar issue, my Ethernet card was using IPV6, while it was set to use only IPV4.


      Regards.


      .



      .

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    2. IVulcain > Leon_Blum
       

      Hello,

      The issue is that my wifi card is connected.

      I have uninstalled and reinstalled the drivers twice already, but it doesn't change anything.

      And my wifi card does support ipv6. I don't know why, but when I connect to the wifi, it shows like in the picture.

      Thank you in advance.

      Best regards.

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    3. Leon_Blum > IVulcain
       

      Hello,
       
      By itself, it cannot be the driver, so there is no need to uninstall or reinstall it.
       
      When I mentioned checking if the Wi-Fi card is enabled, I meant the hardware itself, the object, and not its software; you can enable or disable it in the device manager, not connect or disconnect it.
       
      If the Wi-Fi connects but refuses to work because it is not secured, it’s the connection settings that may be at fault, the codes, the checked boxes.
       
      Regards.
       
       
      .

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    4. brupala Posted messages 111142 Registration date   Status Member Last intervention   14 442
       

      we can't see anything from the wifi connection,

      can you try to paste what the file output produces on the provided link when you are connected to wifi?

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    5. IVulcain > Leon_Blum
       

      The wifi card is indeed enabled in the device manager.

      How can I check if the connection settings are the issue?

      Thank you.

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  4. Clarckos Posted messages 10063 Registration date   Status Contributor Last intervention   931
     

    Hello.

    As Brupala said, we have no information regarding the Wi-Fi network card.
    Are there missing lines from the copy/paste?

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    1. IVulcain
       

      Hello,

      No, there are no lines missing from the copy-paste.. I’m not very knowledgeable about this and I can’t find the article they mentioned above…

      I suppose the Wi-Fi network card is not recognized, even though it is properly connected and activated in the device manager.

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