no secure internet Solved

Question

Hello,

I have a problem with my computer that is not even 6 months old, I'm running Windows 10
and I can no longer access the internet via Wi-Fi
it says "No secure internet"

I don't know much about it and I'm lost, and it's frustrating me

Can you please help me?

billmaxime · Accepted Answer

re

ok, right-click on the connection icon in the taskbar (bottom right), and choose "troubleshoot"

tell me the messages that appear

@+

--
the radiation level is higher at the unemployment office than at Chernobyl

billmaxime · Answer

hi  at the bottom of the page on the right in the taskbar, is the time and date correct?  see you  -- the radiation rate is higher at the unemployment office than in Chernobyl

alexandra68 · Answer

Yes, the date and time are all correct.

billmaxime · Answer

re  ok, which browser are you using?  have you tested it with another browser?  see you  -- the radiation level is higher at the employment center than at Chernobyl

alexandra68 · Answer

I only have the one that was already installed on my computer; I haven't installed anything else...

alexandra68 · Answer

Problems found  "The DNS server is not responding."

billmaxime · Answer

re

ok, right-click on the connection icon, and choose "open Network and Sharing Center"

in the page that opens, in the left column, click on "change adapter settings"

in the page that opens, right-click on your Wi-Fi connection and choose "properties"

in the page that opens, double-click on IPV4

check if you have the same thing as in the image

@+

--
the radiation levels are higher at the job center than at Chernobyl

alexandra68 · Answer

yes, I have the same thing

billmaxime · Answer

re

start the command prompt as administrator (right click)

in the window, type this command

ipconfig /flushdns

WARNING: there is 1 space between IPCONFIG and/

when done, restart the pc and let me know how it goes

@+

--
the radiation level is higher at the unemployment office than at Chernobyl

alexandra68 · Answer

re  I did it and restarted but no change.

billmaxime · Answer

re  ok, check in the device manager if you have any ? or /!\ yellow  also check what you have in network adapter  @+  -- the radiation level is higher at the employment office than at Chernobyl

alexandra68 · Answer

I don't have any of that and nothing abnormal in the network card.

billmaxime · Answer

re

ok, do this and post the report via copy/paste

start the command prompt as an administrator (right-click)

type/copy-paste this command and press ENTER

cmd /k ipconfig/all > int.txt & notepad int.txt

the report will be displayed on your desktop, save it to your desktop and post it in your reply

PS: to save it, click on "file" >> "save as" and choose the desktop

@+

--
the radiation level is higher at the employment office than at Chernobyl

tanteelise · Answer

Hello everyone,

@ billmaxime: shouldn't she simply secure her connection?
after you've made your adjustments, of course.

best regards

--
"What I know is solely due to my ignorance" (Sacha Guitry)
No responses between 5-7 PM, thank you for your understanding :)

billmaxime · Answer

Hi Aunt Elise,  it's the DNS server that isn't responding... in the troubleshooting message  See you later  -- the radiation level is higher at the job center than in Chernobyl

billmaxime · Answer

re  oh, okay, I didn't catch everything...   I would like to see what the CMD will mention  @+  -- the radiation level is higher at the employment center than at Chernobyl

alexandra68 · Answer

Just at this moment, I'm struggling with the code you gave me; I don't think I'm good at this.

alexandra-d49 · Answer

is this it?

billmaxime · Answer

re  in the device manager, right-click on your WiFi card and choose "enable"  let me know what it does  @+  -- the radiation level is higher at the employment office than in Chernobyl

billmaxime · Answer

re  it was already activated so I deactivated it and reactivated it but it's still the same  ok, turn off your PC normally  unplug your box "electrically", wait 20 seconds and plug it back in  turn on your PC and let me know what happens  @+  -- the radiation level is higher at the job center than at Chernobyl

No secure internet

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