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SMS Reception Problem, mobile with FREE

DDMA2610 Posted messages 15 Status Membre -  
DDMA2610 Posted messages 15 Status Membre -

Hello everyone,

I have a problem with my mobile or it's the network.

In fact, I receive the same SMS multiple times in a row, 5x, 10x, even more, and it's practically all day and even at night. I put the SIM card in another mobile and it's the same.

This is the first time this has happened to me.

I changed my mobile and it started glitching the very next day.

Can someone please help me?

Thank you.

6 réponses

Réponse 1 / 6
Panth33ra Posted messages 23016 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello,

Check with Free Assistance... https://mobile.free.re/assistance/167.html
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DDMA2610 Posted messages 15 Status Membre
 

That's what I did.

They told me a technician would take care of it.

I have a small doubt because he didn't seem convinced of what I was explaining to him.

I'll wait to see in the coming days.

Thank you for your response.

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Réponse 2 / 6
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

Since it apparently has nothing to do with your phone, check this out with Free.

bazfile
Moderator/Security Contributor.
A hello, a response, a thank you are always appreciated.
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Réponse 3 / 6
Redbart Posted messages 21500 Registration date   Status Membre Last intervention   3 379
 

Hello

a brand new factory mobile?
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Réponse 4 / 6
DDMA2610 Posted messages 15 Status Membre
 

Nine
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Redbart Posted messages 21500 Registration date   Status Membre Last intervention   3 379
 

Have you recorded the SMSC number for Free?

https://forum.frandroid.com/topic/90167-smsc-free-mobile-r%C3%A9solu/

https://www.commentcamarche.net/applis-sites/messageries/1049-reparer-ou-modifier-le-numero-de-centre-de-messagerie-sms/

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Réponse 5 / 6
DDMA2610 Posted messages 15 Status Membre
 

Hello,

Yes.

I am thinking of resetting the phone.

Is that a good idea?

Thank you.
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bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 

No, since this is happening on multiple phones, your mobile is not the issue; check with Free about this.

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Réponse 6 / 6
DDMA2610 Posted messages 15 Status Membre
 

Hello,

I will call them back and see what they say.

Thank you.
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