View original (French)

Technical issue occurred on tf1+

Bibimaso Posted messages 1 Status Membre -  
 PhilRou -

Hello*

It is impossible to access any video from TF1+, the message "technical problem occurred" is displayed.

Thank you in advance*

(*) Basic elements of politeness added by CCM moderation!.......

3 réponses

Réponse 1 / 3
Claire205
 

Hello, I've been having the same issue for a few days. I simply logged out of my account and logged back in, and it’s all good.
3
Morgane
 

Same problem since the same day. There may have been an update on their side.

When I'm on my phone: technical issue

When I'm on my computer everything works normally...

Incomprehensible!

0
Réponse 2 / 3
bazfile Posted messages 58428 Registration date   Status Modérateur Last intervention   20 245
 

Hello @Bibimaso StatutMembre.

If you're using an internet box to watch TV, restart your TV box and if the problem persists, contact your internet provider's support.

bazfile
Moderator/Security Contributor.
A hello, a response, a thank you are always appreciated.
0
Jodaray
 

Unable to watch TF1 due to technical issues

0
Muriel > Jodaray
 

Hello me too. Have you found a solution?

0
Masoliver > Muriel
 

No, none

I was told to contact my internet provider

I'm with SFR, the problem might come from there

I haven't done it yet

0
Brobro > Jodaray
 

I had this problem, I changed my password and it works.

0
Réponse 3 / 3
PhilRou
 

Hello,

I have the same problem on my end.

I have 3 computers plus a smartphone.

I haven't found a solution with the smartphone. Without paying for a subscription, I haven't found access, and with a subscription, I haven't tested it.

I tested the computers at the same time: On the two Windows 10 computers, I get "a technical error," on the Windows 11 one it works properly.

I'm wondering if TF has deliberately ignored non-W11 platforms without notifying its subscribers...
0