TCL 43C725 AV Port Issues

No other idea, I don't know if a video RCA to 3.5mm jack adapter is truly universal.

You should rather look at the connection on the HDMI ports.

Hello,

The principle is, you connect the jack plug to the TV, with 3 RCA cables yellow/white/red you connect them to your device, on the TV you select the AV source from the list of connected devices.

Was this adapter included with the TV or did you buy it separately?

Hello,

I can't find the model 43C725 at TCL but rather models from the C725 series (50" - 55" - 65" - 75")

And in the product sheet, it states: CVBS optional

The product sheet: https://support-downloads.tcl.com/file/Manual/Product+Sheets/01BTMKY5Y4TVW3REKGXRCYUBBREOC66USG/75c725_product-sheets_French.pdf

It would be good to ask TCL because if it's an option... obviously it can't work.

https://www.tcl.com/fr/fr/support-mobile/contact-us

Edit: the sheet for the 43C725 says the same thing. See the sheet at the bottom of the page https://www.ubaldi.com/tv/televiseur-lcd/tcl/tv-qled-4k-108-cm-tcl--tv-qled-tcl-43c725-4k-uhd-smart-android-tv--50884620.php

---

Very difficult to catch a black cat in a dark room.
Especially when it isn't there...

Hello, you need to swap the yellow video with one of the two audio cables, red or white; the TCL isn't universal with some adapters, but it works.

I connected a NES to it, I struggled a bit, then I found this solution, everything works.

Thank you for the response,

I'm at this point and despite that, even though my WII is turned on and connected to the AV port, still no signal while being on the AV source :-/

Hello Baladur, yes the jack is fully inserted.

And no Jeepee, the cables I tested were not with the TV.

I found one among my old cables, that one didn't work, so I ordered one on Amazon (from the brand TCL) that didn't work either.

The HDMI ports are working well (TV decoders and more recent consoles connected).

I'm wondering if I need to choose a specific adapter, as I'm surprised that these cables wouldn't be universal.

Or if the port might be defective (unlikely given that it's a recent purchase)..

But I also want to point out that regardless of the condition (device connected to the AV port or not), the AV port always appears as "connected" from the source manager, so it seems occupied (see attached).

Thank you, if others have solutions I’m all ears :)

Anyone?

Hello Baladur, thank you for this information!

Optional CVBS means that manufacturers do not guarantee the proper functioning of the AV port? If so, what’s the point of including it on the TV?

Otherwise, I will indeed contact TCL to find out more.

Hello,

I haven't been able to find a link/email to contact TCL..

Indeed, using an HDMI to RCA adapter is one solution, but it doesn't solve the initial problem.

I would like to get confirmation from a TCL professional, how can I do that? Are there any email forms available?
Are we required to make a premium phone call?

Thank you, I'll write to them, keep you informed and update the status of this topic after their reply.

edit: the link you gave me, Baladur, only concerns mobile devices? In any case, I cannot select the televisions.