View original (French)

Date de résiliation JM

Solved
Ck94 Posted messages 2 Status Member -  
 Maxime -

Hello

I need your help. I subscribed yesterday to JM Date for the trial version at 1.89 for 7 days, but when I tried to unsubscribe today, it was impossible. I followed the instructions to go to account subscriptions and cancel the subscription. I even went to the merchant's website to cancel as many advise, which is (importcash.fr), and I found my invoice, but it only says payment in processing and gives me no option to cancel. So I would like to know what I should do. Thank you in advance to those who will help me.

2 answers

  1.
    bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     

    Hello.

    This topic has already been addressed several times on the forum, please remember to read what already exists.

    Same response as here.

    See also: https://forums.commentcamarche.net/forum/s/consommation-internet-301/jm

    bazfile
    Moderator/Security Contributor.
    A hello, a response, a thank you are always appreciated.

    0
    1. Ck94 Posted messages 2 Status Member 2
       

      Thank you, but it's fine, I exercised my right of withdrawal yesterday, and they just replied to me saying that my subscription has indeed been canceled. Thanks anyway.

      2
      1. Maxime > Ck94 Posted messages 2 Status Member
         

        How do you exercise a right of withdrawal please I need help to cancel.

        0
  2. nelmane21
     

    Hi, can you explain to me how you exercised your right of withdrawal, please? I'm in the same situation.

    0
    1. MPMP10 Posted messages 47334 Registration date   Status Member Last intervention   18 957
       

      Hello,

      See by clicking on "Unsubscribe" at the bottom of the homepage on the site in question.

      With this kind of site, it is advisable to block the payment with your bank.

      2
      1. Maxime > MPMP10 Posted messages 47334 Registration date   Status Member Last intervention  
         

        I did what you said, I unsubscribed and I immediately received a confirmation of cancellation, but I don't know if it's really certain that the contract is terminated. Please, I would really like an answer.

        -1