JM Jacquie et Michel withdrawal date.

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Kekradinho Posted messages 16 Registration date   Status Member Last intervention   -  
bazfile Posted messages 58529 Registration date   Status Moderator Last intervention   -

Hello, I need your opinion. So I had signed up for JM's offer at €1.94 over a month ago; however, I canceled the subscription in July. To my surprise, I had a payment attempt 3 or 4 days ago of €29.80 that was refused by my bank. I managed to reach customer service by phone, and they told me that my account and subscription had indeed been deleted. However, I needed to accept the €29.80 payment so that there would be no further attempts in the future.
What do you think? Should I do what they say and allow the payment to go through, or should I continue blocking the payments and they will eventually leave me alone?

11 answers

  1. Jojo
     

    The best thing to do is to block your bank card, they are all crooks. I am one of the victims too.

    5
    1. Maxime
       

      Hello, I also signed up for a subscription and I want to unsubscribe but I can't find any button to do so.

      0
    2. Kar > Maxime
       

      So did you succeed or not because I activated the trial but I can no longer cancel

      0
    3. matteo83
       

      sorry but have you had any legal proceedings or not please

      0
    4. Moew__ Posted messages 3 Registration date   Status Member Last intervention   > matteo83
       

      Hello, so did you manage to unsubscribe because I'm in the same situation

      0
    5. bazfile Posted messages 58529 Registration date   Status Moderator Last intervention   20 283 > Moew__ Posted messages 3 Registration date   Status Member Last intervention  
       

      Hello.

      Continue on the group subject.

      0
  2. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   Ambassador 14 520
     

    Hello

    Leave them blocked.. Do NOT cause them trouble.. The Bidochons from the Q will eventually get tired..

    See you later

    2
    1. Kekradinho Posted messages 16 Registration date   Status Member Last intervention   3
       

      Hello, thank you for your response. There is a paragraph on their website stating that if there is an objection to the withdrawal, they can file a complaint and I could face a fine of 300,000 + a possible prison sentence. Is this real or is it just to scare people?

      1
    2. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 520 > Kekradinho Posted messages 16 Registration date   Status Member Last intervention  
       

      Re:

      Big bluff! Nonsense..

      See you!

      7
    3. Kekradinho Posted messages 16 Registration date   Status Member Last intervention   3 > Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention  
       

      I still sent an email to their customer service to inform them that I want to cancel the subscription (to have proof in case of further action) and tomorrow I will block it with my bank.

      1
    4. arai > Kekradinho Posted messages 16 Registration date   Status Member Last intervention  
       

      Hello

      Have you had any feedback or problems since then?

      0
    5. Kekradinho Posted messages 16 Registration date   Status Member Last intervention   3 > arai
       

      Hello, excuse me for the late reply, no I didn't have any problem, they replied to me by email after I threatened them that they had indeed permanently canceled my subscription.

      0
  3. Anonymous user
     

    Hi, already the owner of the site Jacquie et Michel has not always been clear


    2
    1. Kekradinho Posted messages 16 Registration date   Status Member Last intervention   3
       

      Hi, what do you suggest I do because I contacted the phone support services and they told me that I don't have an active subscription anymore, but when I go to the site hobsorder.com I see that I still have an active subscription. What do you recommend?

      0
  4. chris33
     

    Hello, I have exactly the same issue. When I go to the site to unsubscribe, it tells me that I need to stop my renewal before unsubscribing from the site. How can I do that? Thank you.

    1
    1. Kekradinho Posted messages 16 Registration date   Status Member Last intervention   3
       

      Hello, in response to you, stopping the renewal seems to allow canceling the next payment because since they are scammers, if you close your account without stopping the renewal, they will continue to charge you.

      0
    2. Ryan
       

      Hello, have you found out how to cancel the renewal? Thank you for your response. I was charged 30 euros without being informed.

      0
      1. Kekradinho Posted messages 16 Registration date   Status Member Last intervention   3 > Ryan
         

        Hello, sorry for the late reply. Send an email to customer service and block your card.

        0
      2. Saif > Kekradinho Posted messages 16 Registration date   Status Member Last intervention  
         

        I deleted the account jm and received an email indicating that my subscription has been deleted, but on the payment site, I still see it as active. Is there a problem...? I blocked my card and took another one.

        0
      3. Sheeb > Saif
         

        Nothing happened afterwards? Because they are threatening...

        0
  5. Pat
     

    Where did you get their phone numbers?
    If you could pass them on to me.

    1
    1. Kekradinho Posted messages 16 Registration date   Status Member Last intervention   3
       

      Hello, I have the email but not their phone number.

      0
  6. Casperna
     

    Hello

    Quick question regarding payment, for those who have registered, I tried to subscribe to the trial offer, the 3D secure worked but I am still not subscribed. I tried to cancel my subscription: account then subscription, it takes me back to the payment offers, I don't see a cancellation line, I deduce that there was a payment problem. So that’s fine, it saves me surprises

    To be sure, is there anyone who can tell me if there is indeed a subscription cancellation line that appears or not? I haven't received a payment confirmation email for the subscription.

    We'll see after 2 weeks if I have any surprises

    Thank you

    1
  7. Krs
     

    You block your card and wait to receive a new one and no more charges

    0
    1. Sueu
       

      And nothing happened afterwards? Because they are threatening legal action or I don't know what ????

      0
  8. DJCox
     

    Hello, please. Can I have their phone numbers because I keep being debited multiple times, please...

    0
  9. kalash
     

    Hi, how did you manage to cancel? I can't do it on my side....

    0
  10. Vince
     

    Hello, I'm reaching out to you to get more information about this famous jm date site because I too have the same issue and I would like to know if you have heard back from them since or if blocking the payment is necessary to stop being bothered?
    Thank you for your response.

    0