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Jm date resiliation

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Ck94 Posted messages 2 Status Membre -  
 Maxime -

Bonjour 

j'aurais besoin de votre aide j'ai souscrit hier a jm date pour la version d'essai a 1,89 pour 7j mais quand j'ai voulu me désabonner aujourd'hui impossible j'ai suivi les consignes d'aller dans compte abonnement et annuler l'abonnement je suis même aller sur le site du débiteur pour résilier comme bcp le conseille pour ma part c'est (importcash.fr) et j'ai bien trouvé ma facture sauf que ça me met rien pour résilier a part paiement en cours de traitement donc je voudrais savoir qu'est-ce que je dois faire merci d'avance pour les gens qui vont m'aider 

2 answers

Answer 1 / 2
bazfile Posted messages 58786 Registration date   Status Moderator, Security Contributor Last intervention   20 214
 

Hello.

This topic has already been addressed several times on the forum, please remember to read what already exists.

Same response as here.

See also: https://forums.commentcamarche.net/forum/s/consommation-internet-301/jm

bazfile
Moderator/Security Contributor.
A hello, a response, a thank you are always appreciated.
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Ck94 Posted messages 2 Status Member 2
 

Thank you, but it's fine, I exercised my right of withdrawal yesterday, and they just replied to me saying that my subscription has indeed been canceled. Thanks anyway.

2
Maxime > Ck94 Posted messages 2 Status Member
 

How do you exercise a right of withdrawal please I need help to cancel.

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Answer 2 / 2
nelmane21
 

Hi, can you explain to me how you exercised your right of withdrawal, please? I'm in the same situation.
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MPMP10 Posted messages 46962 Registration date   Status Member Last intervention   18 743
 

Hello,

See by clicking on "Unsubscribe" at the bottom of the homepage on the site in question.

With this kind of site, it is advisable to block the payment with your bank.

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Maxime > MPMP10 Posted messages 46962 Registration date   Status Member Last intervention  
 

I did what you said, I unsubscribed and I immediately received a confirmation of cancellation, but I don't know if it's really certain that the contract is terminated. Please, I would really like an answer.

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