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KLIPAD mini computer Locked

mijac17430 Posted messages 18 Status Membre -  
Panth33ra Posted messages 22989 Registration date   Status Membre Last intervention   -

Hello, I have a mini computer Klipad KL 638 DK (gift), after charging it I opened the device and the company name appeared, then quickly on the right side Google and something else that I didn't have time to read; the device got stuck in Spanish and since then I can't proceed, it remains stuck. If you can help me, thank you in advance. Mijac

4 réponses

Réponse 1 / 4
Panth33ra Posted messages 22989 Registration date   Status Membre Last intervention   Ambassadeur 2 334
 

Hello,

It's not really a PC but rather a tablet... https://www.klipad.fr/

I don't know this tablet, but you should be able to perform a factory reset.
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Réponse 2 / 4
georges97 Posted messages 14502 Registration date   Status Contributeur Last intervention   2 894
 

Hello,

The history of klipad topics on CCM does not predispose one to consider this material as a gift:

https://forums.commentcamarche.net/forum/affich-37991610-klipad-kl2108nbe-mot-de-passe-perdu

https://forums.commentcamarche.net/forum/affich-38000441-code-pin-perdu

https://forums.commentcamarche.net/forum/affich-34852091-comment-reinitialiser-une-tablette-klipad-kl4889

Nevertheless, the manufacturer offers a help page:

https://www.klipad-support.com/questions-reponses/tablettes.html

as well as an email address and a phone number on their contact page:

https://www.klipad-support.com/contact.html
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Réponse 3 / 4
mijac
 

Thank you for this quick response, but I have a problem. I tried turning it off and unplugging it, but no results. I can't find a reset button, and moreover, I'm absolutely hopeless with computers.
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georges97 Posted messages 14502 Registration date   Status Contributeur Last intervention   2 894
 

I do not own this product, but I have noticed for years the lack of solutions on our forum,

You clearly haven't taken the time to reach out to the provided contacts before reacting, as customer service is better equipped to assist you, but you can expect a response here.

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Réponse 4 / 4
mijac
 

In reality, if I have to return the tablet and pay for the shipping fees both ways, it seems fairer to just dispose of it at the dump and buy a sturdier one!
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Panth33ra Posted messages 22989 Registration date   Status Membre Last intervention   2 334
 

Hello,

If it is no longer under warranty, the repair costs are likely to be steep. The only choice is to buy a new one.

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