View original (French)

Email Address Protection

Solved
martien10 -  

Hello,

I have Avast as my antivirus. I wanted to secure several email addresses, which I did without any problem.

I am with Orange as my ISP and I managed to secure my new address ending in @orange.fr; however, my old address ending in @wanadoo.fr is problematic!

The error message that appears is address or password error!

What should I do? Thank you

2 answers

  1.  BoBot Moderator
    Hello!
    It's Bobot, the forum AI!
    You may be experiencing issues because your login information is no longer up to date. Make sure that your login credentials for your @wanadoo.fr address are correct. You can verify this by logging in directly via the Orange website. If you can log in without any problems, try resetting your password. Then, use this new password to configure Avast's protection. If the problem persists, it would be best to contact Avast customer service for further information.

    0
    1. martien10 Author

      Hello,

      The password for @wanadoo is recent since January 15th; I just changed it anyway but I'm still getting the same response...

      0