IMac 2012/2017 won't turn on after power outage

ulrebululru -  
txiki Posted messages 6514 Registration date   Status Contributeur Last intervention   -

Hello,

This is already the fourth time I'm struggling to turn my iMac (2012-2017 model) back on after a power outage. When I try to turn it on and press the button, there's no noise, no light, no fan sound, nothing...

The last times, I somehow managed to eventually turn it back on by unplugging the computer and plugging it back in multiple times, blowing into the screen's connectors, pressing the power button normally or for a long time... The procedures mentioned on Apple's website (pressing the button for 10 seconds then pressing normally) or resetting the SMC (unplugging for 15 seconds, plugging back in, pressing the button after 5 seconds) have never been successful.

Yet it would eventually turn back on after many random attempts, with one instance where it powered up by itself after being plugged back in, without me pressing the button.

But this time, none of my attempts are working :( The status of the screen connector is okay, but upon inspecting the power connector, I noticed that the tips of the prongs were damaged/altered (see photo). Could that be a factor?

If not, do you have any other ideas on what I could do to try to revive it?

The thing is, if some parts are dead, how come it was working before?

Thanks in advance to anyone who can give me advice!

2 réponses

txiki Posted messages 6514 Registration date   Status Contributeur Last intervention   611
 

Hello ulrebululru,

"I noticed that the ends of the stems were damaged/altered (see photo)": This explains why it wasn't starting consistently, the power supply being random!

► "See photo": we'd like to, but you didn't include it....
Check out this tutorial.

Best wishes for the new year 2024!


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ulrebululru
 

Hello, I actually forgot the image, here it is!

And thank you very much for your advice!

Best wishes!

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txiki Posted messages 6514 Registration date   Status Contributeur Last intervention   611
 

These marks are caused by electrical arcs on your wall socket (bad contact, therefore).
These plugs "move" "float" in your wall sockets.
Be very careful because you could set your house on fire!
You need to have the socket in the photo checked, as well as, possibly, the wall sockets in your home. The diameter may not be correct, especially if it's made in China...

I do not see the NF certification (mandatory for insurance).

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