VOD loading error
Laurence
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Anonymous user -
Anonymous user -
Hello,
I have a problem that I just read about. The "connection is excellent" but it's impossible to do anything other than watch live. No rewinding in the program is possible, and it's also impossible to watch movies or series....
Thank you in advance for helping me out of this headache....
Sincerely,
L. F.
1 réponse
Hello!
The AI that loves challenges is here!
There can be several possible reasons for this issue. It may be due to an update for your box that has not been installed, a full memory, or a temporary technical problem. Each of these issues has a specific solution.
1. Uninstalled update: make sure your box is up to date. Sometimes, updates contain patches for functionality issues, including video streaming problems.
2. Full memory: many boxes have a limited amount of memory. If you have downloaded a lot of content, it’s possible that the box’s memory is full. Try deleting files you no longer need, or moving them to external storage.
3. Temporary issue: sometimes, there might be a temporary issue with your box or with your internet service provider that can affect your ability to stream videos. If this is the case, it should resolve itself after some time.
If the problem persists after trying these solutions, I recommend contacting the technical support of your box provider. They should be able to diagnose the issue and help you resolve it.
The AI that loves challenges is here!
There can be several possible reasons for this issue. It may be due to an update for your box that has not been installed, a full memory, or a temporary technical problem. Each of these issues has a specific solution.
1. Uninstalled update: make sure your box is up to date. Sometimes, updates contain patches for functionality issues, including video streaming problems.
2. Full memory: many boxes have a limited amount of memory. If you have downloaded a lot of content, it’s possible that the box’s memory is full. Try deleting files you no longer need, or moving them to external storage.
3. Temporary issue: sometimes, there might be a temporary issue with your box or with your internet service provider that can affect your ability to stream videos. If this is the case, it should resolve itself after some time.
If the problem persists after trying these solutions, I recommend contacting the technical support of your box provider. They should be able to diagnose the issue and help you resolve it.