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Canon Selphy stuck at startup

Pelusios -  
mariam-j Posted messages 44 Registration date   Status Membre Last intervention   -

Hello

My Canon Selphy is stuck on the Canon logo at startup

I can't find how to reset it, do you have the solution please ????

6 réponses

Réponse 1 / 6
txiki Posted messages 6514 Registration date   Status Contributeur Last intervention   611
 

Hello Pelusios,

► Which one ?
► How did you install it?

Best regards!
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Réponse 2 / 6
Pelusios
 

It's the Canon Selphy CP1200 photo printer.

There's nothing to install. You plug it in and print.

But now it won't start.
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Réponse 3 / 6
Redbart Posted messages 21493 Registration date   Status Membre Last intervention   3 378
 

Hello

Well, yes, a small driver is provided

https://www.canon.fr/support/consumer/products/printers/selphy/cp-series/selphy-cp1200.html?type=drivers&os=Windows+10+%2864-bit%29

https://gdlp01.c-wss.com/gds/3/0300022373/02/SELPHY_CP1200_Printer_User_Guide_FR.pdf
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Pelusios
 

Thank you very much, that's kind.

The problem is that it won't start. It gets stuck on "canon" and there's no WiFi or cable connection possible with a computer until it is reset...

I have to unplug it to turn it off.

I can absolutely do nothing except look for the reset mode.

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Réponse 4 / 6
Redbart Posted messages 21493 Registration date   Status Membre Last intervention   3 378
 

see on YT
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Réponse 5 / 6
Pelusios
 

I have searched everywhere since yesterday, including YT

But no info regarding my issue.

Now I have downloaded the driver. I connected the Selphy mini printer and nothing happens with the printer. It still says Canon

The computer tells me attention problem... Lol

Thanks anyway
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Nono
 

Have you found a solution?

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Réponse 6 / 6
mariam-j Posted messages 44 Registration date   Status Membre Last intervention   39
 

Hello,

Try plugging in a USB flash drive containing a single ".jpg" photo before starting.
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